# Dropbox Problems & Issues 2026 - Sync Errors, Price & Support

Source: https://www.tryorbye.com/products/dropbox
Last analyzed: 2026-10-21
Try or Bye score: 56/100

## Verdict: Try with caution

Dropbox works for some teams, but users report recurring problems (score 56/100). Most reported issues: Dropbox customer support is hard to reach; Dropbox free plan is only 2GB; Why is Dropbox so expensive? Plus is $11.99/month unless you prepay a year. Not a good fit for: Users already in Google or Microsoft ecosystems; Privacy-conscious users with sensitive files; Budget-conscious individuals. Users most often switch to Google Drive, OneDrive, iCloud.

## What it is

Dropbox is a cloud storage and file sync service with desktop apps for Windows, macOS and Linux plus iOS and Android apps. It is aimed at individuals (Basic, Plus) and teams (Standard, Advanced, Enterprise). Recurring complaints center on price versus Google Drive and OneDrive, the 3-device limit on the free plan, sync and indexing problems, and hard-to-reach support.

## Common errors & fixes

### Dropbox Camera Uploads Not Working

Camera uploads usually stall because the app lost photo permissions, background activity is restricted, or the upload got stuck. Update the app, re-grant full photo access, and toggle camera uploads off and on.

1. **Update the Dropbox app** — Install the latest version from the App Store or Google Play
2. **Give Dropbox full photo access** — iPhone: Settings > Dropbox > Photos > Full Access Android: Settings > Apps > Dropbox > Permissions > Photos and videos > Allow
3. **Toggle camera uploads** — In the Dropbox app open Account > Camera uploads Turn it off, wait a minute, turn it back on
4. **Keep the app open on Wi-Fi** — Open Dropbox in the foreground while on Wi-Fi and charging until the queue clears
5. **Sign out and set up again** — Sign out of the Dropbox app, sign back in, and run camera uploads setup again

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-camera-uploads-not-working

### Dropbox Can't Establish Secure Connection

The 'can't establish a secure connection' error is usually a wrong system clock, a proxy, or antivirus/firewall SSL inspection. Fix the date, set the proxy to No Proxy or enter your details, and update or whitelist your security software.

1. **Correct the system clock** — Set date, time and time zone to automatic Restart Dropbox
2. **Check proxy settings** — Dropbox icon > avatar > Preferences > Proxies (Network on Mac) Try No proxy, or enter your organization's proxy details Ask IT to allow the *.dropbox domain
3. **Update or whitelist antivirus** — Update your antivirus (ESET users fixed it by updating ESET) Add Dropbox to firewall exceptions
4. **Reinstall with the offline installer** — Uninstall Dropbox, restart, and install the offline installer from dropbox.com
5. **Use the web in the meantime** — Access files at dropbox.com while troubleshooting

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-cant-establish-secure-connection

### Dropbox Conflicted Copy Files Keep Appearing

Dropbox creates a 'conflicted copy' when two versions of a file are saved at once, for example by two editors, an offline edit, or a file left open on another computer. Merge manually and use real-time co-authoring to stop it.

1. **Compare and merge** — Open both files side by side In Word use Review > Compare to merge changes Delete the copy you don't need
2. **Turn on real-time co-authoring** — Edit Office files through Microsoft 365 co-authoring or Google Docs so changes merge live Enabling Microsoft co-authoring in Dropbox removes the badge-based workflow
3. **Close files on other computers** — Quit Office/editor apps on machines you're not using so auto-save doesn't create new versions
4. **Fix shared-folder conflict folders on Mac** — Move any unique files from the '(shared folder conflict)' folder into the original Delete the conflict folder

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-conflicted-copy

### Dropbox Basic 3 Device Limit Reached

Free Dropbox Basic accounts can be linked to only 3 devices. To add a new one, unlink an old device in Settings > Security > Devices (signing out isn't enough) or upgrade to a paid plan.

1. **Unlink a device you no longer use** — Sign in at dropbox.com Click your avatar > Settings > Security Under Devices, click the trash icon next to the old device
2. **Use the website instead of an app** — Browser sessions at dropbox.com don't count toward the 3-device limit
3. **Upgrade to remove the cap** — Plus, Standard and Advanced have no device limit

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-device-limit-basic

### Dropbox Files Not Showing on Mac (File Provider)

On newer macOS the Dropbox folder moved to ~/Library/CloudStorage and appears under Locations, not Favorites. Files may also show as online-only when disk space is low. Reveal the folder, mark files available offline, and keep only one Dropbox version installed.

1. **Find the folder under Locations** — Open Finder and look under Locations in the sidebar Or press Command + Shift + . to show hidden files and go to ~/Library/CloudStorage/Dropbox Drag frequently used subfolders into Favorites
2. **Make files available offline** — Right-click the file or folder > Make available offline If a folder-level change does nothing, try selecting the files individually
3. **Free disk space** — Keep enough free space so macOS doesn't switch files back to online-only
4. **Remove duplicate Dropbox installs** — Uninstall every Dropbox version Reinstall the latest from dropbox.com/install
5. **Relink files in third-party apps** — Reopen projects from the new ~/Library/CloudStorage path so apps update their links
6. **Move unsupported libraries out of Dropbox** — Store Photos and Final Cut Pro libraries on a local drive and back them up separately

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-files-not-showing-mac

### Dropbox Using Too Much CPU or Memory

Dropbox uses high CPU during big syncs or when antivirus/backup apps keep touching files, and RAM grows with file count (performance drops around 300,000 files). Reduce synced files and exclude Dropbox from scanners.

1. **Let the first sync finish** — High CPU right after install or adding big folders is expected Leave the computer on and connected until the icon shows up to date
2. **Use selective sync or online-only files** — Dropbox icon > avatar > Preferences > Sync > Selective Sync Untick large archive folders, or right-click them > Make online-only
3. **Find conflicting software** — Temporarily quit antivirus/backup apps one at a time If CPU drops, add the Dropbox folder to that tool's exclusions
4. **Fix file permissions** — Give your user full read/write permission on the Dropbox folder If you see 'Permissions have been denied' or 'rejected by the server', contact Dropbox support
5. **Move the Dropbox folder off a NAS** — Preferences > Sync > Dropbox folder location > Move Choose a local internal or directly connected external drive

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-high-cpu-usage

### Dropbox Not Syncing

Dropbox usually stops syncing because the desktop app isn't running, storage or disk is full, the folder is excluded by selective sync, or antivirus/permissions block it. Check those first, then update or reinstall the app.

1. **Confirm the app is running and on the right account** — Look for the Dropbox icon in the Windows taskbar or Mac menu bar If it's missing, launch Dropbox Click the icon > your avatar and check the signed-in email
2. **Check storage and disk space** — On dropbox.com open Settings > Plan to see used space Free space on your computer or make large folders online-only Remember shared folders count against your quota
3. **Check selective sync** — Click the Dropbox icon > avatar > Preferences > Sync Open Selective Sync and make sure the missing folder is ticked
4. **Grant Full Disk Access on Mac** — Apple menu > System Settings > Privacy & Security Full Disk Access > toggle Dropbox on Accessibility > toggle Dropbox on Quit and relaunch Dropbox
5. **Fix file names and close locking apps** — Rename files containing characters like * or / Close the file in Office or other editors Uncheck Read-only in file Properties (Windows) or unlock it in Get Info (Mac)
6. **Allow Dropbox through firewall, proxy and antivirus** — Add Dropbox to the allow list in your antivirus/firewall On corporate networks allow the *.dropbox domain or enter proxy details in Preferences
7. **Correct the system date and time** — Set date and time to automatic in system settings Restart Dropbox
8. **Update or reinstall Dropbox** — Download the latest installer from dropbox.com/install If that fails, uninstall Dropbox, restart, and reinstall

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-not-syncing

### Dropbox Selective Sync Conflict Folder

A 'selective sync conflict' folder means two folders with the same name ended up in the same place, usually after you unsynced a folder and created a local one with the same name. Your files are safe in both; merge them and delete one.

1. **Merge the two folders** — Open both folders and compare contents Move unique files into the original folder Delete the empty conflict folder
2. **Or rename the conflict folder** — Rename it to something distinct if you want to keep both
3. **Prevent it next time** — Before creating a local folder, check dropbox.com for a folder with the same name in that location Re-enable the original folder in Selective Sync instead of recreating it

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-selective-sync-conflict

### Dropbox Upload Speed Slow

Slow Dropbox uploads are often caused by the desktop app's bandwidth limit, many small files, or antivirus scanning. Set Upload rate to Don't limit, batch small files into archives, and exclude Dropbox from scanners.

1. **Remove the upload limit** — Windows: Dropbox icon > avatar > Preferences > Bandwidth > Upload rate > Don't limit Mac: Preferences > Network > Custom bandwidth, then adjust or turn off limits
2. **Zip folders of many small files** — Compress folders with thousands of small files before uploading
3. **Exclude the Dropbox folder from antivirus** — Add the Dropbox folder to your antivirus exclusions
4. **Use a wired connection** — Plug in Ethernet for large initial uploads

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-slow-upload-speed

### Dropbox Says Storage Is Full But It Isn't

Dropbox counts shared folders you've joined, Dropbox Backup data and deleted-but-recoverable files differently than your local folder shows. Usually a shared folder is eating your quota; leave it or ask for a view-only link.

1. **Check for shared folders** — On dropbox.com open Shared and review folders you joined Leave folders you don't need, or ask the owner for a view-only link instead
2. **Check Backups** — Open dropbox.com > Backups and remove old computer backups you don't need
3. **Find large hidden folders** — Browse dropbox.com rather than your local folder, since selective sync may hide big folders
4. **Contact support if numbers still don't match** — Send a screenshot of Settings > Plan usage to Dropbox support

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-storage-full

### Dropbox Stuck on Syncing or Indexing

Dropbox stuck on 'Indexing' or 'Syncing X files' is usually caused by one problem file, antivirus scanning, or a very large file count. Find and re-add the stuck file, pause/resume, clear the cache, and whitelist Dropbox in security software.

1. **Find and re-add the stuck file** — Click the Dropbox icon to see which file is syncing Move that file out of the Dropbox folder Wait for the green checkmark, then move it back in
2. **Pause and resume syncing** — Click the Dropbox icon > avatar > Pause syncing Wait a minute, then choose Resume syncing
3. **Clear the cache and restart** — Quit Dropbox completely Windows: paste %HOMEPATH%\Dropbox\.dropbox.cache in File Explorer and delete its contents Mac: open the Dropbox folder, press Shift-Command-. and empty .dropbox.cache Relaunch Dropbox
4. **Exclude Dropbox from antivirus and backup tools** — Temporarily disable antivirus/backup apps one at a time in Task Manager or Activity Monitor If syncing resumes, add the Dropbox folder to that app's exclusion list
5. **Reduce the number of synced files** — Use Selective Sync or make big archives online-only Keep the account below roughly 300,000 locally synced files
6. **Check status.dropbox.com** — If many users are affected, wait for Dropbox to resolve the incident instead of reinstalling

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-stuck-syncing-indexing

### Dropbox Upload Failed or Stuck on Waiting to Upload

Dropbox uploads fail when the file exceeds size or quota limits, the connection drops, the browser cache is bad, or the name/type isn't supported. Check limits, try another browser or the desktop app, and clear the cache.

1. **Check file size and storage** — Upload files over 50GB with the desktop app, not the website Confirm you have enough free Dropbox space
2. **Try a private window or another browser** — Open dropbox.com in an incognito/private window If it works, clear your browser cache or disable extensions
3. **Use the desktop app for large batches** — Copy files into the Dropbox folder instead of dragging into the browser
4. **Remove bandwidth limits** — Dropbox icon > avatar > Preferences > Bandwidth (or Network on Mac) Set Upload rate to Don't limit
5. **Restart and check status** — Restart your router and the Dropbox app Check status.dropbox.com for incidents

Full guide: https://www.tryorbye.com/products/dropbox/issues/dropbox-upload-failed

## Common problems

- **Dropbox customer support is hard to reach** (support): Basic users get community forums and a bot; live chat starts on Standard and phone support only on Advanced. Reviewers describe tickets closed without resolution and conflicting answers about plans, and business admins report slow back-and-forth on sync outages.
- **Dropbox free plan is only 2GB** (pricing): Dropbox Basic still gives just 2GB, versus 15GB free on Google Drive and 5GB on OneDrive and iCloud. Users report the free plan fills up within days of normal photo or document use, which pushes them toward Plus.
- **Why is Dropbox so expensive? Plus is $11.99/month unless you prepay a year** (pricing): Plus costs $11.99/month billed monthly or $9.99/month billed yearly for 2TB and one user. Google One 2TB costs about the same but comes with 15GB free and Gmail/Photos integration, and Microsoft 365 bundles 1TB with Office apps, so many individuals feel Dropbox charges a premium for storage alone.
- **Dropbox cancellation and refund problems** (support): A large share of negative reviews describe charges after trying to cancel, annual renewals with no pro-rata refund or downgrade, and slow or no replies to refund requests. Some users end up disputing charges with their bank.
- **Shared folders count against your Dropbox storage** (pricing): Joining someone else's shared folder uses your own quota unless everyone is on the same team or Family plan. Users are surprised by 'Dropbox full' warnings even though their own files are small, and some report over-limit warnings that don't match their actual usage.
- **Dropbox stuck on syncing or indexing** (performance): Forum threads describe the desktop app stuck on 'Indexing' or 'Syncing' for hours or days, often on a single file. Common triggers are antivirus or backup software touching the folder, locked or unsupported files, and very large file counts.
- **Dropbox moved to ~/Library/CloudStorage on Mac (File Provider)** (usability): On macOS the Dropbox folder now lives in ~/Library/CloudStorage and appears under Locations instead of Favorites. Users report files going online-only when disk space is low, apps needing files relinked, and Photos or Final Cut Pro libraries that can no longer be stored in Dropbox.
- **Dropbox Basic limited to 3 devices** (usability): Free accounts can only be linked to three devices (computers, phones, tablets) at once. Users who add a fourth device are forced to unlink one or upgrade; signing out is not enough, the device has to be unlinked in Settings > Security.
- **Dropbox using high CPU and RAM with many files** (performance): Dropbox's own help center says Finder and File Explorer performance starts to drop at around 300,000 synced files, and that CPU spikes come from big syncs, antivirus scanning and unsupported drives like NAS shares. Heavy users of large archives notice it most.
- **Dropbox creates conflicted copies and duplicate folders** (reliability): When two people edit the same file, or a file is left open on another computer, Dropbox saves a 'conflicted copy' instead of merging. Mac users also reported '(shared folder conflict)' copies of their root folder appearing from late April 2026.
- **Dropbox lost my files - reports of missing or corrupted files** (reliability): A recurring theme in recent reviews is files that disappeared or became corrupted after sync errors or moves. Version history (30 days on Plus, 180 days on Standard, 1 year on Advanced) usually recovers them, but users who notice late are out of luck.
- **Dropbox team plans went back up to $15 and $24 per user in January 2026** (pricing): Promotional discounts on Standard and Advanced ended on January 1, 2026, returning them to $15 and $24 per user/month billed yearly ($18 and $30 billed monthly). Advanced also requires at least 3 users, so a small team pays at least $72-90/month.
- **Dropbox shut down Dropbox Passwords and the Paper mobile apps** (integrations): Dropbox Passwords was fully discontinued on October 28, 2025 and its data deleted, and the Paper mobile apps lost support in October 2025. Users who relied on these bundled extras had to migrate to other tools.
- **No zero-knowledge encryption on personal plans** (security): Files are encrypted in transit and at rest, but Dropbox holds the keys on Basic and Plus. End-to-end encryption is only listed on the Advanced team plan, so privacy-focused individuals often pick Sync.com, Proton Drive or Tresorit instead.
- **Problems with Dropbox for Business: admins can't see device sync status** (integrations): Business admins on the Dropbox forum say there's no admin-console view of which devices are failing to sync, so troubleshooting means going machine by machine. Some report sharing links and file requests being blocked after an account was flagged.

## What users like

- **Fastest file syncing with block-level transfer technology**: Dropbox's block-level sync technology only uploads changed portions of files, making it significantly faster than competitors for large files and incremental changes. This technical advantage is particularly noticeable for video editors, designers, and users with large file workflows.
- **Works seamlessly across all platforms**: Excellent native apps for Windows, Mac, Linux, iOS, and Android with consistent experience. Desktop sync feels native to the file system. The cross-platform reliability has been Dropbox's core strength since inception.
- **Best-in-class third-party app integrations**: Integrates with hundreds of apps including Slack, Zoom, Trello, Microsoft Office, Adobe Creative Cloud, and more. The integration ecosystem is more mature than competitors, making Dropbox the hub for cross-app workflows.
- **Simple and intuitive file sharing**: Creating shareable links and collaborating on files is straightforward. Permission controls, link expiration, and password protection offer flexibility. Even non-technical users can easily share files with Dropbox links.
- **Reliable uptime and file recovery options**: Strong uptime track record. Version history and deleted-file recovery (30 days on Plus, 180 days on Standard, 1 year on Advanced) protect against accidental deletions and bad syncs.
- **Large transfers and built-in signatures on paid plans**: Paid plans can send files up to 50GB (Plus) or 100GB (Standard/Advanced) with Dropbox Transfer, and include PDF editing plus 3 signature requests a month, so freelancers can drop a separate WeTransfer or e-sign tool.

## Pricing

- **Basic (Free)**: $0.00 (free) — hidden costs: Shared folders you join count against your 2GB
- **Plus**: $11.99 (monthly) — hidden costs: $9.99/month only if you prepay a full year; taxes added at checkout; annual plans are not pro-rated when cancelled
- **Plus (billed yearly)**: $119.88 (yearly) — hidden costs: Auto-renews for a full year; reviewers report no pro-rata refunds
- **Standard**: $18.00 (monthly) — hidden costs: $15/user/month only when billed yearly; promotional discounts ended Jan 1, 2026
- **Advanced**: $30.00 (monthly) — hidden costs: $24/user/month only when billed yearly; 3-user minimum means at least $72/month
- **Enterprise**: yearly — hidden costs: Contact sales; pricing not published

## Who should and shouldn't use it

- **Creatives working with large files** — Good fit: Block-level sync makes Dropbox excellent for video editors, photographers, and designers who frequently update large files. The speed advantage over competitors is real and valuable.
- **Users already in Google or Microsoft ecosystems** — Avoid: If you use Google Workspace or Microsoft 365, their included storage (15GB and 1TB respectively) makes more sense. Paying separately for Dropbox adds cost without clear benefit.
- **Privacy-conscious users with sensitive files** — Avoid: Personal plans don't offer zero-knowledge encryption; end-to-end encryption is only listed on the Advanced team plan. Sync.com, Proton Drive or Tresorit fit better for individuals.
- **Budget-conscious individuals** — Avoid: Dropbox's 2GB free tier and premium pricing make it poor value. Google Drive, iCloud, and OneDrive all offer more storage for less money.
- **Teams needing many third-party integrations** — Good fit: Dropbox's integration ecosystem is extensive. Teams using Slack, Zoom, Trello, and creative tools benefit from Dropbox as a central file hub.
- **Linux users** — Depends: Dropbox offers one of the few quality Linux desktop apps among cloud storage providers. However, Google Drive works via browser, and rclone supports many services.
- **Engineering teams** — Depends: Good for file sharing but Git handles code. Dropbox Paper is weak. Dev teams use GitHub/GitLab for code, Dropbox mainly for assets.
- **Creative teams** — Good fit: Excellent for large creative files - videos, images, design assets. Smart Sync and version history work well for creative workflows.
- **Mac users storing Photos or Final Cut Pro libraries** — Avoid: With the macOS File Provider version, Photos libraries and Final Cut Pro libraries can't be stored or synced in the Dropbox folder.

## Alternatives

- **Google Drive** (https://www.tryorbye.com/products/google-drive): Users switch for 15GB free and Google Workspace integration. Gain: Docs/Sheets co-editing, cheaper small tiers. Trade-off: slower large-file sync than Dropbox's block-level sync.
- **OneDrive** (https://www.tryorbye.com/products/onedrive): Microsoft 365 subscribers already have 1TB per user included. Gain: no extra bill, Office co-authoring. Trade-off: its own sync issues and Windows-first design.
- **iCloud** (https://www.tryorbye.com/products/icloud): Apple users switch for native Finder/Photos integration and cheap tiers. Trade-off: weak Windows and no Android support.
- **Box** (https://www.tryorbye.com/products/box): Businesses switch for stronger governance, compliance and unlimited-storage business tiers. Trade-off: consumer experience is clunkier and desktop sync is less polished.
- **pCloud**: Users switch for lifetime (one-time payment) plans and optional client-side encryption. Trade-off: encryption is a paid add-on, smaller integration ecosystem.
- **Sync.com**: Privacy-focused users switch for zero-knowledge encryption on all plans. Trade-off: slower sync and no Linux app.

## FAQ

### Why is Dropbox so expensive?

Dropbox only sells storage and sync, while Google and Microsoft bundle storage with email and office apps. Plus costs $11.99/month month-to-month ($9.99 billed yearly) for 2TB; Google One 2TB is in the same range but comes with 15GB free, and Microsoft 365 includes 1TB plus Office. You pay Dropbox mainly for faster block-level sync and integrations.

### What are the main problems with Dropbox for Business?

Teams most often cite per-user cost ($15-$30/user/month, with a 3-user minimum on Advanced), sync failures that admins can't see from the admin console, shared-folder quota confusion with outside collaborators, and slow support unless you're on Advanced (phone support) or Standard (live chat).

### Is Dropbox worth it in 2026?

Worth it if you move large files often, use many integrations, or work on Linux. Not worth it if you already pay for Microsoft 365 or Google One, or only need a few GB. Most individuals get better value from storage bundled with tools they already use.

### How many devices can I use with Dropbox Basic?

Three. Basic (free) accounts can be linked to up to 3 computers, phones or tablets at once. Logging in on dropbox.com in a browser doesn't count. Paid plans have no device limit. To free a slot, unlink a device in Settings > Security > Devices.

### Why is Dropbox not syncing?

The usual causes are the desktop app not running, a full account or disk, selective sync excluding the folder, unsupported file names or types, antivirus or firewall blocks, missing Full Disk Access on Mac, or a wrong system date. Dropbox's help center recommends checking those in that order, then updating or reinstalling the app.

### Why is Dropbox using so much CPU?

Large syncs (especially the first one), antivirus or backup software repeatedly touching files, wrong file permissions, or a Dropbox folder on a NAS or unsupported file system. Dropbox says performance degrades past about 300,000 synced files; selective sync or online-only files reduce the load.

### Do shared folders count against my Dropbox storage?

Yes, a shared folder counts against every member's quota unless all members are on the same Standard, Advanced, Enterprise team or Family plan. Leaving the folder, or asking for a view-only link instead of a folder invite, frees the space.

### Where is my Dropbox folder on Mac?

With the File Provider version of the app, Dropbox lives in ~/Library/CloudStorage and shows up under Locations in the Finder sidebar, not Favorites. Library is hidden; press Command + Shift + . in Finder to reveal it. ~/Dropbox is a link to the new location.

### What is a Dropbox conflicted copy?

When two versions of the same file are saved at the same time (two editors, an offline edit, or a file left open on another computer), Dropbox keeps one under the original name and saves the other as a 'conflicted copy'. Compare and merge manually, and use real-time co-editing (Microsoft 365, Google Docs) to avoid it.

### How do I cancel my Dropbox subscription?

On dropbox.com click your avatar > Settings > Plan, then Cancel plan. If you subscribed through the App Store or Google Play you must cancel there. Annual plans run to the end of the paid term; reviewers report Dropbox rarely issues pro-rata refunds, so cancel before renewal.

### Is Dropbox secure for sensitive files?

Files are encrypted in transit and at rest, and two-step verification is available, but on personal plans Dropbox manages the keys. End-to-end encryption is only listed on the Advanced team plan. For zero-knowledge storage as an individual, look at Sync.com, Proton Drive or Tresorit.

### Why is Dropbox free storage only 2GB?

Dropbox has kept the free tier at 2GB to push upgrades; it also caps free accounts at 3 devices. Google Drive gives 15GB free and OneDrive and iCloud give 5GB.

### Did Dropbox discontinue Dropbox Passwords?

Yes. Dropbox Passwords was shut down in stages and fully discontinued on October 28, 2025, after which stored data was deleted. Dropbox recommended moving to another password manager such as 1Password.

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Try or Bye aggregates problem patterns from user reviews, forums, and app stores. Methodology: https://www.tryorbye.com/methodology