Todoist Problems & Issues

On December 10, 2025 Todoist raised Pro from $5 to $7 per month (+40%) and the annual plan from $48 to $60 (+25%); Business is now $10 per user monthly or $8 billed yearly. Pro Legacy subscribers kept their old price but do not get features released after the change. The hike pushed many long-time users to compare TickTick and other cheaper apps.

The free Beginner plan allows only 5 active personal projects, 3 filter views, 5 MB file uploads and one week of activity history. Users evaluating Todoist often hit the project cap within days and must archive projects or upgrade. The 300 active tasks per project cap applies to every plan, including paid ones.

Free users now get basic task reminders, but custom reminders, the calendar layout, deadlines, task duration, full activity history, automatic backups and most AI assist features (Task Assist, Email Assist, unlimited Ramble) require Pro. Users moving from free competitors see a large gap between the free and paid experience.

Todoist still has no start dates or task dependencies; you only get due dates and, on Pro, deadlines and task duration. People planning when to begin work or chaining dependent tasks must rely on workarounds or move to ClickUp or Asana. It remains a task manager rather than a project management tool.

Power users say Todoist's views and layouts are rigid compared with tools like TickTick or Notion: only list, board and calendar layouts, 20 sections per project and few display options. Calendar color-coding by project or label only arrived in August 2026, after years of requests.

Todoist displays upgrade banners throughout the app that users find overwhelming and distracting, especially when using the app daily. The constant upselling pressure creates a negative user experience for free tier users.

Todoist officially lists this as a known limitation: moving a parent task with a large number of subtasks can throw a sync error, and if the error is dismissed the task and all its subtasks can disappear from every platform. Todoist says it may be addressed by the end of 2026.

Users report changes not appearing on other devices, a yellow sync warning, or tasks reverting after reload. Common triggers are browser extensions, VPNs/firewalls, plan limits, outdated apps and two devices logged into different accounts. Todoist's 2026 changelog shows repeated sync fixes (failed moves jamming later syncs, archived tasks reappearing), so the problem is real but being worked on.

Missed reminders are one of the most common to-do app complaints, and Todoist is no exception: Android battery optimization, Focus/Do Not Disturb, Windows Focus Assist and closed desktop apps silently block notifications. Todoist added Android 'urgent reminders' that bypass Do Not Disturb in 2026 and fixed several reminder bugs, but reliability still depends on device settings.

Todoist had several incidents in 2026, including a nearly three-hour web app disruption on January 3 tied to a domain change and a June 9 outage where some users signing in with Google could not log in. Outages are short but leave users without their task list.

Customer support becomes slow during peak times. Some users report tickets going unresolved for 2+ weeks when trying to fix minor bugs. There's no phone support available - only email-based support through the help center.

Tasks only sync to Google Calendar if they have a date and time (or 'Sync all-day tasks' is on), always go to a separate Todoist calendar, and only one Google account can be connected. Google Calendar events are read-only inside Todoist, Google Tasks don't sync at all, and archiving a project removes its events.

Users report difficulty getting accounts deleted - receiving only data download options instead of actual deletion. After providing email addresses, users experience an 'unstoppable barrage of spam' with no easy unsubscribe option and no one to contact about the issue.