ActiveCampaignvsAWeber

ActiveCampaign

• Charged after cancellation - billing continues despite confirmation(10/10)
• Now charges for ALL contacts including unsubscribed and bounced(9/10)
• Cannot downgrade plans - stuck at higher tier forever(8/10)
• Additional features like Conversations cost extra(7/10)

AWeber

• Massive 50-150% price increases for grandfathered users(9/10)
• Expensive compared to newer alternatives(8/10)

ActiveCampaign

• Support quality declined dramatically - now takes days(8/10)

AWeber

• Poor or delayed customer service responses(6/10)

ActiveCampaign

• Email editor has persistent formatting bugs(7/10)
• Steep learning curve - not beginner friendly(6/10)
• Automations don't behave as expected(7/10)
• Documentation and tutorials outdated(5/10)
• AI features buggy and don't work correctly(6/10)

AWeber

• June 2025 interface overhaul described as TERRIFYING(8/10)
• Outdated email templates and designs(6/10)
• Clunky navigation and confusing interface(6/10)
• Form formatting problems and builder issues(5/10)

ActiveCampaign

• Platform slowdowns when handling large datasets(6/10)

AWeber

No signals

ActiveCampaign

• Third-party integrations cumbersome to set up(5/10)

AWeber

• Lack of e-commerce integrations(6/10)

ActiveCampaign

No signals

AWeber

• Limited automation compared to modern platforms(7/10)
• Limited reporting and analytics features(5/10)

ActiveCampaign

No signals

AWeber

• Buggy software and account deletions without warning(8/10)
• Slower email delivery times compared to the past(5/10)