ActiveCampaignvsConvertKit

ActiveCampaign

• Charged after cancellation - billing continues despite confirmation(10/10)
• Now charges for ALL contacts including unsubscribed and bounced(9/10)
• Cannot downgrade plans - stuck at higher tier forever(8/10)
• Additional features like Conversations cost extra(7/10)

ConvertKit

• Massive price hikes up to 4x for existing customers(10/10)
• Pricing increases steeply as subscriber list grows(9/10)
• Starter plan severely limited - forces upgrade quickly(7/10)
• Creator Pro required for basic features like newsletter referrals(6/10)

ActiveCampaign

• Support quality declined dramatically - now takes days(8/10)

ConvertKit

• Account deletion takes 6+ weeks despite promises(9/10)
• Support quality inconsistent and slow response times(6/10)

ActiveCampaign

• Email editor has persistent formatting bugs(7/10)
• Steep learning curve - not beginner friendly(6/10)
• Automations don't behave as expected(7/10)
• Documentation and tutorials outdated(5/10)
• AI features buggy and don't work correctly(6/10)

ConvertKit

• Email builder is clunky and frustrating to use(7/10)
• Interface becomes overwhelming with more features(6/10)

ActiveCampaign

• Platform slowdowns when handling large datasets(6/10)

ConvertKit

No signals

ActiveCampaign

• Third-party integrations cumbersome to set up(5/10)

ConvertKit

• Integrations limited compared to larger platforms(5/10)

ActiveCampaign

No signals

ConvertKit

• Limited template and design customization options(7/10)

ActiveCampaign

No signals

ConvertKit

• Email deliverability issues reported by some users(7/10)

ActiveCampaign

No signals

ConvertKit

• GDPR compliance concerns with data deletion delays(8/10)