ActiveCampaignvsDrip
Score Comparison
Signals Comparison
ActiveCampaign
- Charged after cancellation - billing continues despite confirmation(10/10)
- Now charges for ALL contacts including unsubscribed and bounced(9/10)
- Cannot downgrade plans - stuck at higher tier forever(8/10)
- Additional features like Conversations cost extra(7/10)
Drip
- Expensive compared to similar tools - no free plan(8/10)
- Live chat support requires $99+/month plan(5/10)
ActiveCampaign
- Support quality declined dramatically - now takes days(8/10)
Drip
- Support is slow and gives incomplete answers(8/10)
ActiveCampaign
- Email editor has persistent formatting bugs(7/10)
- Steep learning curve - not beginner friendly(6/10)
- Automations don't behave as expected(7/10)
- Documentation and tutorials outdated(5/10)
- AI features buggy and don't work correctly(6/10)
Drip
- Constant bugs - 'error please refresh' messages and freezing(8/10)
- Steep learning curve - hard to find where things are(6/10)
- Template library feels limited and constraining(5/10)
- Email builder doesn't save font and color settings(7/10)
- No A/B testing in Broadcasts or Workflows(6/10)
ActiveCampaign
- Platform slowdowns when handling large datasets(6/10)
Drip
No signals
ActiveCampaign
- Third-party integrations cumbersome to set up(5/10)
Drip
- Not suitable for non-ecommerce businesses(7/10)
ActiveCampaign
No signals
Drip
- No landing page builder - missing expected feature(6/10)
- Analytics and reporting lack depth(6/10)
ActiveCampaign
No signals
Drip
- Campaign emails going out at wrong times(7/10)
Pricing Comparison
ActiveCampaign
Users: 1 user
Storage: Not specified
Limits: 1 user, basic features only, no landing pages, no CRM, limited automation
Users: 3 users
Storage: Not specified
Limits: Limited CRM, basic reporting, some automation triggers locked
Users: 5 users
Storage: Not specified
Limits: Phone support costs $79 extra. Some enterprise features locked.
Users: 10+ users
Storage: Not specified
Limits: Expensive for what you get. Custom pricing means less transparency.
Drip
Users: Unlimited
Storage: Not specified
Limits: Email support only, no phone or chat. No A/B testing in workflows.
Users: Unlimited
Storage: Not specified
Limits: Same limitations as entry tier. Support tier unchanged.
Users: Unlimited
Storage: Not specified
Limits: Live chat hours limited. No phone support.
Users: Unlimited
Storage: Not specified
Limits: Custom pricing for very large lists means less transparency.
Feature Comparison
| Feature | ActiveCampaign | Drip |
|---|---|---|
| Email campaigns All plans | ||
| Unlimited email sends All plans | ||
| Automation | ||
| Marketing automation All plans, advanced on Plus+ | ||
| Visual workflow builder Standout feature | ||
| Visual automation builder Industry-leading | ||
| Behavioral triggers E-commerce focused | ||
| CRM | ||
| Built-in CRM Plus and above | ||
| Integrations | ||
| Shopify integration Deep integration | ||
| WooCommerce integration Deep integration | ||
| 900+ integrations Native + Zapier | ||
| Marketing | ||
| Landing pages Plus and above | ||
| SMS marketing Add-on cost | ||
| Landing page builder Not included | ||
| Analytics | ||
| Revenue tracking E-commerce focused | ||
| Audience | ||
| Advanced segmentation Pro and above | ||
| Testing | ||
| A/B testing in workflows Not available | ||
| A/B testing in automations Pro and above | ||
| Support | ||
| Phone support $79 extra cost | ||
| Live chat support $99+/mo plans only | ||
| Pricing | ||
| Free plan 14-day trial only | ||
| Pay-per-email pricing Profile-based only | ||
| Downgrade flexibility Cannot downgrade | ||