ActiveCampaignvsDrip

ActiveCampaign

• Charged after cancellation - billing continues despite confirmation(10/10)
• Now charges for ALL contacts including unsubscribed and bounced(9/10)
• Cannot downgrade plans - stuck at higher tier forever(8/10)
• Additional features like Conversations cost extra(7/10)

Drip

• Expensive compared to similar tools - no free plan(8/10)
• Live chat support requires $99+/month plan(5/10)

ActiveCampaign

• Support quality declined dramatically - now takes days(8/10)

Drip

• Support is slow and gives incomplete answers(8/10)

ActiveCampaign

• Email editor has persistent formatting bugs(7/10)
• Steep learning curve - not beginner friendly(6/10)
• Automations don't behave as expected(7/10)
• Documentation and tutorials outdated(5/10)
• AI features buggy and don't work correctly(6/10)

Drip

• Constant bugs - 'error please refresh' messages and freezing(8/10)
• Steep learning curve - hard to find where things are(6/10)
• Template library feels limited and constraining(5/10)
• Email builder doesn't save font and color settings(7/10)
• No A/B testing in Broadcasts or Workflows(6/10)

ActiveCampaign

• Platform slowdowns when handling large datasets(6/10)

Drip

No signals

ActiveCampaign

• Third-party integrations cumbersome to set up(5/10)

Drip

• Not suitable for non-ecommerce businesses(7/10)

ActiveCampaign

No signals

Drip

• No landing page builder - missing expected feature(6/10)
• Analytics and reporting lack depth(6/10)

ActiveCampaign

No signals

Drip

• Campaign emails going out at wrong times(7/10)