ActiveCampaignvsGetResponse
Score Comparison
Signals Comparison
ActiveCampaign
- Charged after cancellation - billing continues despite confirmation(10/10)
- Now charges for ALL contacts including unsubscribed and bounced(9/10)
- Cannot downgrade plans - stuck at higher tier forever(8/10)
- Additional features like Conversations cost extra(7/10)
GetResponse
- Pricing increases rapidly as contact list grows(8/10)
- Auto-upgrade to higher tier when exceeding contact limit(8/10)
- Fraudulent charges and billing disputes reported(9/10)
ActiveCampaign
- Support quality declined dramatically - now takes days(8/10)
GetResponse
- No refunds policy not shown during signup(7/10)
- Support agents cut off customers before resolution(6/10)
ActiveCampaign
- Email editor has persistent formatting bugs(7/10)
- Steep learning curve - not beginner friendly(6/10)
- Automations don't behave as expected(7/10)
- Documentation and tutorials outdated(5/10)
- AI features buggy and don't work correctly(6/10)
GetResponse
- Clunky interface requiring too many clicks(6/10)
ActiveCampaign
- Platform slowdowns when handling large datasets(6/10)
GetResponse
No signals
ActiveCampaign
- Third-party integrations cumbersome to set up(5/10)
GetResponse
- Fewer native integrations than competitors(5/10)
ActiveCampaign
No signals
GetResponse
- Email deliverability problems and blacklisted IPs(8/10)
- Platform riddled with technical issues and bugs(7/10)
ActiveCampaign
No signals
GetResponse
- SSL certificate issues causing Google Ads suspension(9/10)
ActiveCampaign
No signals
GetResponse
- Limited automation compared to competitors(6/10)
- Limited template customization and cheesy designs(5/10)
Pricing Comparison
ActiveCampaign
Users: 1 user
Storage: Not specified
Limits: 1 user, basic features only, no landing pages, no CRM, limited automation
Users: 3 users
Storage: Not specified
Limits: Limited CRM, basic reporting, some automation triggers locked
Users: 5 users
Storage: Not specified
Limits: Phone support costs $79 extra. Some enterprise features locked.
Users: 10+ users
Storage: Not specified
Limits: Expensive for what you get. Custom pricing means less transparency.
GetResponse
Users: 1 user
Storage: Not specified
Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation
Users: 1 user
Storage: Not specified
Limits: 1 user, basic automation only, limited segmentation
Users: 3 users
Storage: Not specified
Limits: 100 webinar attendees, 3 users, scales steeply with contacts
Users: 1 user
Storage: Not specified
Limits: 1 user, creator-focused features
Users: Unlimited
Storage: Not specified
Limits: High price point, requires sales call
Feature Comparison
| Feature | ActiveCampaign | GetResponse |
|---|---|---|
| Email campaigns All plans | ||
| Automation | ||
| Marketing automation All plans, advanced on Plus+ | ||
| Visual automation builder Industry-leading | ||
| Advanced automation Described as primitive | ||
| Marketing | ||
| Webinars Unique feature, Marketer+ | ||
| Landing pages Plus and above | ||
| Conversion funnels Marketer plan+ | ||
| SMS marketing Add-on cost | ||
| Website builder Free plan+ | ||
| CRM | ||
| Built-in CRM Plus and above | ||
| Integrations | ||
| 900+ integrations Native + Zapier | ||
| Native integrations Fewer than competitors | ||
| AI | ||
| AI recommendations Creator plan+ | ||
| Audience | ||
| Advanced segmentation Pro and above | ||
| Pricing | ||
| 30-day free trial No credit card | ||
| Pay-per-email pricing Profile-based only | ||
| Price transparency Auto-upgrades hidden | ||
| Downgrade flexibility Cannot downgrade | ||
| Testing | ||
| A/B testing in automations Pro and above | ||
| Support | ||
| Phone support $79 extra cost | ||
| Refunds No refund policy | ||