ActiveCampaignvsGetResponse

Saas60

Saas58

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

ActiveCampaignGetResponse

Signals Comparison

Pricing

ActiveCampaign

Charged after cancellation - billing continues despite confirmation(10/10)
Now charges for ALL contacts including unsubscribed and bounced(9/10)
Cannot downgrade plans - stuck at higher tier forever(8/10)
Additional features like Conversations cost extra(7/10)

GetResponse

Pricing increases rapidly as contact list grows(8/10)
Auto-upgrade to higher tier when exceeding contact limit(8/10)
Fraudulent charges and billing disputes reported(9/10)

Support

ActiveCampaign

Support quality declined dramatically - now takes days(8/10)

GetResponse

No refunds policy not shown during signup(7/10)
Support agents cut off customers before resolution(6/10)

Usability

ActiveCampaign

Email editor has persistent formatting bugs(7/10)
Steep learning curve - not beginner friendly(6/10)
Automations don't behave as expected(7/10)
Documentation and tutorials outdated(5/10)
AI features buggy and don't work correctly(6/10)

GetResponse

Clunky interface requiring too many clicks(6/10)

Performance

ActiveCampaign

Platform slowdowns when handling large datasets(6/10)

GetResponse

No signals

Integrations

ActiveCampaign

Third-party integrations cumbersome to set up(5/10)

GetResponse

Fewer native integrations than competitors(5/10)

Reliability

ActiveCampaign

No signals

GetResponse

Email deliverability problems and blacklisted IPs(8/10)
Platform riddled with technical issues and bugs(7/10)

Security

ActiveCampaign

No signals

GetResponse

SSL certificate issues causing Google Ads suspension(9/10)

Customization

ActiveCampaign

No signals

GetResponse

Limited automation compared to competitors(6/10)
Limited template customization and cheesy designs(5/10)

Pricing Comparison

ActiveCampaign

Starter

$15/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic features only, no landing pages, no CRM, limited automation

Very limited. No landing pages, CRM, or advanced automation. Now charges for ALL contacts including unsubscribed. Annual commitment for best pricing.

Plus

Popular

$49/mo

Users: 3 users

Storage: Not specified

Limits: Limited CRM, basic reporting, some automation triggers locked

Costs scale rapidly: ~$160-200/mo at 5K contacts. Additional users cost extra. Many advanced features still require Pro tier.

Pro

$79/mo

Users: 5 users

Storage: Not specified

Limits: Phone support costs $79 extra. Some enterprise features locked.

Jumps to $320-400/mo at 5K contacts. Still no phone support without extra fee. Conversations feature costs additional.

Enterprise

$145/mo

Users: 10+ users

Storage: Not specified

Limits: Expensive for what you get. Custom pricing means less transparency.

Starting price only. Actual cost much higher based on contacts and add-ons. Annual commitment typically required.

GetResponse

Free

Users: 1 user

Storage: Not specified

Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation

Strict 500 contact limit. Limited features. GetResponse branding required.

Starter

$19/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic automation only, limited segmentation

Auto-upgrade if you exceed 1,000 contacts. Price scales: $29 at 2.5K, $69 at 10K contacts.

Marketer

Popular

$59/mo

Users: 3 users

Storage: Not specified

Limits: 100 webinar attendees, 3 users, scales steeply with contacts

Webinar limited to 100 attendees. Price scales significantly with contacts: ~$79 at 5K, ~$119 at 25K.

Creator

$59/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, creator-focused features

Focused on creators/course sellers. May not suit traditional marketers.

Max/Enterprise

$1099/mo

Users: Unlimited

Storage: Not specified

Limits: High price point, requires sales call

Starting price - actual cost depends on contacts and needs. Significant investment.

Feature Comparison

Feature	ActiveCampaign	GetResponse
Email
Email campaigns All plans
Automation
Marketing automation All plans, advanced on Plus+
Visual automation builder Industry-leading
Advanced automation Described as primitive
Marketing
Webinars Unique feature, Marketer+
Landing pages Plus and above
Conversion funnels Marketer plan+
SMS marketing Add-on cost
Website builder Free plan+
CRM
Built-in CRM Plus and above
Integrations
900+ integrations Native + Zapier
Native integrations Fewer than competitors
AI
AI recommendations Creator plan+
Audience
Advanced segmentation Pro and above
Pricing
30-day free trial No credit card
Pay-per-email pricing Profile-based only
Price transparency Auto-upgrades hidden
Downgrade flexibility Cannot downgrade
Testing
A/B testing in automations Pro and above
Support
Phone support $79 extra cost
Refunds No refund policy

Signals Comparison

Pricing

ActiveCampaign

Charged after cancellation - billing continues despite confirmation(10/10)
Now charges for ALL contacts including unsubscribed and bounced(9/10)
Cannot downgrade plans - stuck at higher tier forever(8/10)
Additional features like Conversations cost extra(7/10)

GetResponse

Pricing increases rapidly as contact list grows(8/10)
Auto-upgrade to higher tier when exceeding contact limit(8/10)
Fraudulent charges and billing disputes reported(9/10)

Support

ActiveCampaign

Support quality declined dramatically - now takes days(8/10)

GetResponse

No refunds policy not shown during signup(7/10)
Support agents cut off customers before resolution(6/10)

Usability

ActiveCampaign

Email editor has persistent formatting bugs(7/10)
Steep learning curve - not beginner friendly(6/10)
Automations don't behave as expected(7/10)
Documentation and tutorials outdated(5/10)
AI features buggy and don't work correctly(6/10)

GetResponse

Clunky interface requiring too many clicks(6/10)

Performance

ActiveCampaign

Platform slowdowns when handling large datasets(6/10)

GetResponse

No signals

Integrations

ActiveCampaign

Third-party integrations cumbersome to set up(5/10)

GetResponse

Fewer native integrations than competitors(5/10)

Reliability

ActiveCampaign

No signals

GetResponse

Email deliverability problems and blacklisted IPs(8/10)
Platform riddled with technical issues and bugs(7/10)

Security

ActiveCampaign

No signals

GetResponse

SSL certificate issues causing Google Ads suspension(9/10)

Customization

ActiveCampaign

No signals

GetResponse

Limited automation compared to competitors(6/10)
Limited template customization and cheesy designs(5/10)

Pricing Comparison

ActiveCampaign

Starter

$15/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic features only, no landing pages, no CRM, limited automation

Very limited. No landing pages, CRM, or advanced automation. Now charges for ALL contacts including unsubscribed. Annual commitment for best pricing.

Plus

Popular

$49/mo

Users: 3 users

Storage: Not specified

Limits: Limited CRM, basic reporting, some automation triggers locked

Costs scale rapidly: ~$160-200/mo at 5K contacts. Additional users cost extra. Many advanced features still require Pro tier.

Pro

$79/mo

Users: 5 users

Storage: Not specified

Limits: Phone support costs $79 extra. Some enterprise features locked.

Jumps to $320-400/mo at 5K contacts. Still no phone support without extra fee. Conversations feature costs additional.

Enterprise

$145/mo

Users: 10+ users

Storage: Not specified

Limits: Expensive for what you get. Custom pricing means less transparency.

Starting price only. Actual cost much higher based on contacts and add-ons. Annual commitment typically required.

GetResponse

Free

Users: 1 user

Storage: Not specified

Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation

Strict 500 contact limit. Limited features. GetResponse branding required.

Starter

$19/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic automation only, limited segmentation

Auto-upgrade if you exceed 1,000 contacts. Price scales: $29 at 2.5K, $69 at 10K contacts.

Marketer

Popular

$59/mo

Users: 3 users

Storage: Not specified

Limits: 100 webinar attendees, 3 users, scales steeply with contacts

Webinar limited to 100 attendees. Price scales significantly with contacts: ~$79 at 5K, ~$119 at 25K.

Creator

$59/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, creator-focused features

Focused on creators/course sellers. May not suit traditional marketers.

Max/Enterprise

$1099/mo

Users: Unlimited

Storage: Not specified

Limits: High price point, requires sales call

Starting price - actual cost depends on contacts and needs. Significant investment.

Feature Comparison

Feature	ActiveCampaign	GetResponse
Email
Email campaigns All plans
Automation
Marketing automation All plans, advanced on Plus+
Visual automation builder Industry-leading
Advanced automation Described as primitive
Marketing
Webinars Unique feature, Marketer+
Landing pages Plus and above
Conversion funnels Marketer plan+
SMS marketing Add-on cost
Website builder Free plan+
CRM
Built-in CRM Plus and above
Integrations
900+ integrations Native + Zapier
Native integrations Fewer than competitors
AI
AI recommendations Creator plan+
Audience
Advanced segmentation Pro and above
Pricing
30-day free trial No credit card
Pay-per-email pricing Profile-based only
Price transparency Auto-upgrades hidden
Downgrade flexibility Cannot downgrade
Testing
A/B testing in automations Pro and above
Support
Phone support $79 extra cost
Refunds No refund policy