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  1. Home
  2. Compare
  3. Acuity Scheduling vs Calendly

Acuity SchedulingvsCalendly

Saas
vs
Saas
ScoresSignalsPricingFeatures

Score Comparison

49
Overall
62
45
Pricing
50
50
Usability
70
55
Performance
65
40
Support
40
50
Reliability
60
45
Onboarding
80
50
Mobile
65
65
Security
75
45
Integrations
70
Acuity SchedulingCalendly

Signals Comparison

Usability

Acuity Scheduling

  • Data export crashes - impossible to migrate(9/10)
  • Confusing UI requiring excessive steps(7/10)
  • Frequent re-login required since Squarespace acquisition(6/10)
  • Product feels outdated compared to rest of Squarespace(5/10)

Calendly

  • New UI layout is a huge downgrade(6/10)
  • Complex setup for availability rules(5/10)
  • Public links attract spam and unwanted bookings(6/10)
Pricing

Acuity Scheduling

  • 3% transaction fees including on refunds(8/10)
  • No free plan available(6/10)

Calendly

  • Free plan extremely limited - only 1 event type(7/10)
  • Expensive for teams - thousands per year(6/10)
Reliability

Acuity Scheduling

  • Calendar sync problems and disappearing appointments(8/10)

Calendly

  • Calendar sync issues and phantom appointments(8/10)
  • Timezone mismatches cause scheduling errors(8/10)
Support

Acuity Scheduling

  • Email-only support with slow responses(6/10)

Calendly

  • Customer support unresponsive - 5+ days for replies(7/10)
Customization

Acuity Scheduling

  • Group class booking is inadequate(6/10)

Calendly

No signals

Integrations

Acuity Scheduling

  • Limited integrations compared to competitors(5/10)

Calendly

  • No iCloud Calendar support for new users(6/10)

Pricing Comparison

Acuity Scheduling

Emerging
$20/mo

Users: 1 calendar

Limits: Single calendar only, No SMS reminders, Limited integrations, No packages or memberships

3% transaction fee on payments (including refunds), Annual billing drops to $16/mo but requires upfront payment
Growing
Popular
$34/mo

Users: 2-6 calendars

Limits: Limited to 6 calendars, No custom API, No CSS customization

3% transaction fee continues, Annual billing at $27/mo requires upfront yearly payment
Powerhouse
$61/mo

Users: Up to 36 calendars

Limits: Still no phone support, Calendar limit even at highest tier

3% transaction fee still applies, Annual billing at $49/mo, API access requires this expensive tier
Enterprise
Free

Users: Unlimited calendars

Limits: No public pricing, Must contact sales

Custom pricing requires sales contact, Long-term contracts likely required

Calendly

Free
Free

Users: 1 user

Storage: N/A

Limits: Only 1 event type, No email reminders, No payment collection, No Salesforce/HubSpot, Very limited customization

Most features locked, No customization, No reminders, No integrations beyond basic calendar
Standard
$10/mo

Users: Per user

Storage: N/A

Limits: No team scheduling, No round-robin, No Salesforce integration, No admin controls

$12/month if billed monthly, Team features locked, Round-robin requires Teams plan
Teams
Popular
$16/mo

Users: Per user

Storage: N/A

Limits: No SSO/SAML, No advanced security, No dedicated support

$20/month if billed monthly, Enterprise features locked, Higher volume seats cost less but require 30+ users
Enterprise
Free

Users: Unlimited

Storage: N/A

Limits: Requires sales call, Complex procurement process

Starts at $15,000/year minimum, Must negotiate with sales, Long-term commitment expected

Feature Comparison

FeatureAcuity SchedulingCalendly
Payments
Payment collection at booking

Stripe, Square, PayPal + 3% fee

Packages and memberships

Growing plan and above

Scheduling
One-on-one Scheduling

Core feature, works well

Group Events

Standard plan and above

Core
Calendar sync

Has reliability issues reported

Time zone auto-adjustment
Data export (reliable)

Crashes with large exports - known bug

Automation
Automatic reminders

Email free, SMS on Growing+

Email Reminders

Not on free plan

SMS Reminders

Paid plans only

Team
Round-robin Scheduling

Teams plan required

Collective Scheduling

Teams plan required

Customization
Intake forms

All plans

CSS customization

Powerhouse plan only

Custom Branding

Paid plans only

Security
HIPAA compliance

Powerhouse plan only ($61/mo)

SSO/SAML

Enterprise only

Integrations
Google Calendar

Well supported

Outlook Calendar

Well supported

iCloud Calendar

No longer supported for new users

Zoom Integration

Auto-creates meeting links

Salesforce Integration

Teams plan required

Developer
Custom API access

Powerhouse plan only ($61/mo)

API Access

Available on paid plans

Pricing
Free plan

No free tier available

Support
Phone support

Email only

Features
Payment Collection

Stripe/PayPal on paid plans

Booking
Group class flexibility

Limited for multi-week scheduling

Mobile
Mobile app

Exists but lacks desktop features

Platforms
Mobile App

iOS and Android