AzurevsHeroku

Platform60

Platform48

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Security

Integrations

AzureHeroku

Signals Comparison

Pricing

Azure

Complex and confusing pricing structure(9/10)
Billing continues after service deletion(8/10)
Multiple separate bills don't align(7/10)

Heroku

Free tier eliminated in November 2022(10/10)
Costs escalate quickly with scale(9/10)
Billing continues after account deletion(8/10)
Eco dynos sleep after 30 minutes(6/10)
Limited payment options - credit card only(4/10)

Usability

Azure

Portal interface confusing and hard to navigate(8/10)
Steep learning curve overwhelms newcomers(7/10)
Too many overlapping services cause confusion(6/10)

Heroku

GitHub deployment errors and log tracking issues(6/10)

Support

Azure

Support is slow and closes cases without resolution(9/10)

Heroku

Customer support described as 'comically bad'(8/10)

Reliability

Azure

October 2025 Front Door outage - global cascade(10/10)
Multiple major outages in 2025-2026(9/10)
Azure AI services slow and unreliable(7/10)
Authentication lockouts from portal(8/10)

Heroku

June 10, 2025 outage - 15+ hours of downtime(10/10)
Entering sustaining engineering mode - no new features(9/10)
Multiple major outages in June 2025(9/10)
Status page ran on affected infrastructure(8/10)

Performance

Azure

Poor performance in Asia regions(7/10)

Heroku

No signals

Customization

Azure

No signals

Heroku

Limited infrastructure control - vendor lock-in(8/10)

Pricing Comparison

Azure

Free Account ($200 credit)

Free

Users: N/A

Storage: As credits allow

Limits: 30-day credit expiration, free tier services have strict limits, not all services eligible

Credit expires in 30 days, some services continue billing after free tier, removal of payment method requires extensive process

Pay-As-You-Go (B1s VM)

Popular

$7.59/mo

Users: N/A

Storage: Separate

Limits: Basic support only, burstable instance

Data egress fees, storage extra, support plans extra, Windows license included or BYOL

Pay-As-You-Go (B2s VM)

$30.37/mo

Users: N/A

Storage: Separate

Limits: Burstable performance, shared infrastructure

All infrastructure billed separately, networking costs add up

Professional Direct Support

$1000/mo

Users: Unlimited

Storage: N/A

Limits: Standard Support ($100/mo) has slower response, Developer ($29/mo) limited

Minimum $1,000/mo, higher tiers for faster response, enterprise pricing varies

Heroku

Eco Dynos

$5/mo

Users: N/A

Storage: N/A

Limits: Sleeping dynos, not suitable for production, no custom domains on some plans

Dynos sleep after 30 min inactivity (10-30s wake time), hours shared across ALL apps

Basic Dynos

Popular

$7/mo

Users: N/A

Storage: N/A

Limits: No memory scaling, no autoscaling, basic monitoring only

Database separate (Mini Postgres $5/mo), add-ons extra, each dyno billed separately

Standard-1X

$25/mo

Users: N/A

Storage: N/A

Limits: Still single-tenant, no dedicated resources

Standard-2X is $50/mo, databases charged separately, add-ons accumulate

Performance-M

$250/mo

Users: N/A

Storage: N/A

Limits: Still limited compared to raw cloud VMs at similar prices

Performance-L is $500/mo, Shield (compliance) adds more, enterprise pricing opaque

Feature Comparison

Feature	Azure	Heroku
Infrastructure
Virtual Machines
Azure Kubernetes Service (AKS)
60+ Global Regions Most of any provider
Azure Arc (Hybrid Cloud) Best hybrid solution
Deployment
Git Push Deployment Heroku pioneered this
Container Support Docker support
Databases
Managed Postgres Mini $5/mo
Managed Redis $3/mo start
Azure SQL Database
Storage
Azure Blob Storage
Integrations
Add-on Marketplace Extensive options
Microsoft 365 Integration Native integration
AI
Azure OpenAI Service Latency issues reported
CI/CD
Review Apps
Compute
Azure Functions
Scaling
Autoscaling Standard+ only
Pricing
Free Tier Removed Nov 2022
Platform
New Features Development Sustaining mode Feb 2026
Usability
Intuitive Portal Considered confusing
Availability
Always-On ($5) Eco dynos sleep

Signals Comparison

Pricing

Azure

Complex and confusing pricing structure(9/10)
Billing continues after service deletion(8/10)
Multiple separate bills don't align(7/10)

Heroku

Free tier eliminated in November 2022(10/10)
Costs escalate quickly with scale(9/10)
Billing continues after account deletion(8/10)
Eco dynos sleep after 30 minutes(6/10)
Limited payment options - credit card only(4/10)

Usability

Azure

Portal interface confusing and hard to navigate(8/10)
Steep learning curve overwhelms newcomers(7/10)
Too many overlapping services cause confusion(6/10)

Heroku

GitHub deployment errors and log tracking issues(6/10)

Support

Azure

Support is slow and closes cases without resolution(9/10)

Heroku

Customer support described as 'comically bad'(8/10)

Reliability

Azure

October 2025 Front Door outage - global cascade(10/10)
Multiple major outages in 2025-2026(9/10)
Azure AI services slow and unreliable(7/10)
Authentication lockouts from portal(8/10)

Heroku

June 10, 2025 outage - 15+ hours of downtime(10/10)
Entering sustaining engineering mode - no new features(9/10)
Multiple major outages in June 2025(9/10)
Status page ran on affected infrastructure(8/10)

Performance

Azure

Poor performance in Asia regions(7/10)

Heroku

No signals

Customization

Azure

No signals

Heroku

Limited infrastructure control - vendor lock-in(8/10)

Pricing Comparison

Azure

Free Account ($200 credit)

Free

Users: N/A

Storage: As credits allow

Limits: 30-day credit expiration, free tier services have strict limits, not all services eligible

Credit expires in 30 days, some services continue billing after free tier, removal of payment method requires extensive process

Pay-As-You-Go (B1s VM)

Popular

$7.59/mo

Users: N/A

Storage: Separate

Limits: Basic support only, burstable instance

Data egress fees, storage extra, support plans extra, Windows license included or BYOL

Pay-As-You-Go (B2s VM)

$30.37/mo

Users: N/A

Storage: Separate

Limits: Burstable performance, shared infrastructure

All infrastructure billed separately, networking costs add up

Professional Direct Support

$1000/mo

Users: Unlimited

Storage: N/A

Limits: Standard Support ($100/mo) has slower response, Developer ($29/mo) limited

Minimum $1,000/mo, higher tiers for faster response, enterprise pricing varies

Heroku

Eco Dynos

$5/mo

Users: N/A

Storage: N/A

Limits: Sleeping dynos, not suitable for production, no custom domains on some plans

Dynos sleep after 30 min inactivity (10-30s wake time), hours shared across ALL apps

Basic Dynos

Popular

$7/mo

Users: N/A

Storage: N/A

Limits: No memory scaling, no autoscaling, basic monitoring only

Database separate (Mini Postgres $5/mo), add-ons extra, each dyno billed separately

Standard-1X

$25/mo

Users: N/A

Storage: N/A

Limits: Still single-tenant, no dedicated resources

Standard-2X is $50/mo, databases charged separately, add-ons accumulate

Performance-M

$250/mo

Users: N/A

Storage: N/A

Limits: Still limited compared to raw cloud VMs at similar prices

Performance-L is $500/mo, Shield (compliance) adds more, enterprise pricing opaque

Feature Comparison

Feature	Azure	Heroku
Infrastructure
Virtual Machines
Azure Kubernetes Service (AKS)
60+ Global Regions Most of any provider
Azure Arc (Hybrid Cloud) Best hybrid solution
Deployment
Git Push Deployment Heroku pioneered this
Container Support Docker support
Databases
Managed Postgres Mini $5/mo
Managed Redis $3/mo start
Azure SQL Database
Storage
Azure Blob Storage
Integrations
Add-on Marketplace Extensive options
Microsoft 365 Integration Native integration
AI
Azure OpenAI Service Latency issues reported
CI/CD
Review Apps
Compute
Azure Functions
Scaling
Autoscaling Standard+ only
Pricing
Free Tier Removed Nov 2022
Platform
New Features Development Sustaining mode Feb 2026
Usability
Intuitive Portal Considered confusing
Availability
Always-On ($5) Eco dynos sleep