BigCommerce
Gumroad
BigCommerce
Gumroad
No signals
BigCommerce
Gumroad
BigCommerce
Gumroad
No signals
BigCommerce
Gumroad
No signals
BigCommerce
Gumroad
BigCommerce
Gumroad
BigCommerce
No signals
Gumroad
Users: Unlimited staff accounts
Storage: Unlimited
Limits: No persistent cart, No customer groups, No stored credit cards, Sales capped at $50K/year before forced upgrade
Users: Unlimited staff accounts
Storage: Unlimited
Limits: Same as monthly Standard but with annual commitment required
Users: Unlimited staff accounts
Storage: Unlimited
Limits: No faceted search (product filtering), No price lists, Sales capped at $180K/year before forced upgrade
Users: Unlimited staff accounts
Storage: Unlimited
Limits: Same as monthly Plus
Users: Unlimited staff accounts
Storage: Unlimited
Limits: Sales capped at $400K-$1M before forced Enterprise upgrade. Custom pricing features limited compared to Enterprise.
Users: Unlimited staff accounts
Storage: Unlimited
Limits: Same as monthly Pro with annual commitment
Users: Unlimited staff accounts
Storage: Unlimited
Limits: Requires annual contract. Custom pricing means negotiation required. Quotes vary significantly.
Users: Unlimited
Storage: Unlimited
Limits: 10% + $0.50 fee per sale, 30% fee for Discover sales, Limited customization, Basic analytics
Users: Unlimited
Storage: Unlimited
Limits: 30% commission, Less control over customer relationship, Competing with other sellers
| Feature | BigCommerce | Gumroad |
|---|---|---|
| Pricing | ||
| Zero transaction fees On all plans, regardless of payment gateway | ||
| No monthly fee Pay only per transaction | ||
| Low transaction fees 10% + $0.50 is high vs competitors | ||
| Products | ||
| Unlimited products All plans include unlimited products | ||
| Digital downloads Core functionality | ||
| Memberships Recurring subscriptions | ||
| Physical products With shipping support | ||
| Product variants Up to 600 variants per product | ||
| Admin | ||
| Unlimited staff accounts No per-user charges on any plan | ||
| Multi-storefront Manage multiple stores from one dashboard | ||
| Marketing | ||
| Abandoned cart recovery Plus plan and above only | ||
| Basic email marketing Simple customer emails | ||
| Affiliate system Basic affiliate features | ||
| Sales funnels Not available | ||
| B2B | ||
| Customer groups/segmentation Plus plan and above | ||
| Price lists Limited on Pro, full on Enterprise only | ||
| Compliance | ||
| Global tax handling Automatic tax remittance since 2025 | ||
| Merchant of record Seller assumes liability | ||
| Growth | ||
| Discover marketplace Additional traffic, but 30% fee | ||
| Sales | ||
| Multi-channel selling Amazon, eBay, Facebook, Instagram, Walmart | ||
| Shipping | ||
| Real-time shipping quotes All plans include carrier-calculated rates | ||
| Support | ||
| Human customer support 1.4/5 Trustpilot, chatbot only | ||
| Customization | ||
| Drag-and-drop editor Theme editor is limited; requires developer for significant changes | ||
| Reliability | ||
| Account security Suspensions without explanation | ||
| Development | ||
| Staging environment No native staging/sandbox capability | ||
| Security | ||
| Seller protection No real chargeback protection | ||
| Free SSL certificate Included on all plans | ||
| PCI compliance Level 1 PCI DSS certified | ||
| Content | ||
| Blog on main domain Blog launches on subdomain by default | ||
| Branding | ||
| Advanced customization Limited storefront options | ||
| Analytics | ||
| Advanced analytics Basic stats only | ||
| Integrations | ||
| API access Throttling limits apply; unlimited on Enterprise | ||
