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  1. Home
  2. Compare
  3. Box vs iCloud

BoxvsiCloud

Saas
vs
Service
ScoresSignalsPricingFeatures

Score Comparison

55
Overall
58
40
Pricing
45
65
Usability
75
50
Performance
60
30
Support
40
75
Reliability
55
60
Onboarding
90
70
Mobile
85
90
Security
75
85
Integrations
40
BoxiCloud

Signals Comparison

Pricing

Box

  • Significantly more expensive than competitors(8/10)

iCloud

  • Only 5GB free storage is inadequate(8/10)
  • Large price jump between storage tiers(6/10)
Performance

Box

  • Painfully slow with large files - no block-level sync(7/10)

iCloud

No signals

Support

Box

  • Abysmal customer service - no human support available(8/10)

iCloud

  • Poor customer support for data recovery(8/10)
Usability

Box

  • Box Sync being discontinued in December 2026(6/10)
  • No offline access - requires constant internet(6/10)
  • File size limits even on expensive enterprise plans(5/10)
  • Version history very limited on lower tiers(4/10)

iCloud

  • iCloud is sync, not backup - deleting locally deletes everywhere(9/10)
  • No selective file deletion - must delete all or buy more storage(7/10)
Security

Box

  • Zero-knowledge encryption requires expensive KeySafe add-on(6/10)

iCloud

No signals

Reliability

Box

No signals

iCloud

  • Sync failures and inconsistent syncing across devices(9/10)
  • Photos and data disappear without warning(10/10)
  • Service outages affect photos, mail, and web apps(7/10)
  • Backup restoration brings back deleted content(6/10)
  • Limited offline access to files(6/10)
Integrations

Box

No signals

iCloud

  • Poor cross-platform compatibility with Windows and Android(8/10)

Pricing Comparison

Box

Individual (Free)
Free

Users: 1 user

Storage: 10GB

Limits: Single user, tiny upload limit, only 1 version history, no business features

Very limited for serious use
Personal Pro
$14/mo

Users: 1 user

Storage: 100GB

Limits: Not for teams, limited features compared to business plans

Still single-user only
Business
$20/mo

Users: 3+ users

Storage: Unlimited

Limits: 5GB upload limit, limited admin features vs higher tiers

Minimum 3 users required, annual billing preferred
Business Plus
Popular
$33/mo

Users: 3+ users

Storage: Unlimited

Limits: Still limited upload size for large media

Per-user cost adds up quickly
Enterprise
$46/mo

Users: Unlimited

Storage: Unlimited

Limits: Still not the highest upload limit

Premium pricing, KeySafe encryption is additional
Enterprise Plus
$49/mo

Users: Unlimited

Storage: Unlimited

Limits: Most expensive tier

Custom pricing often higher, requires sales contact

iCloud

Free
Free

Users: 1 user

Storage: 5GB

Limits: No Private Relay, No Hide My Email, No custom email domain, No HomeKit Secure Video

5GB fills quickly with photos and backups. No iCloud+ privacy features. Forced to upgrade or delete data.
iCloud+ 50GB
$0.99/mo

Users: Up to 6 family members

Storage: 50GB

Limits: Only 1 HomeKit Secure Video camera supported

50GB still fills quickly with 4K photos/videos. Limited to 1 HomeKit camera. No middle option before 200GB.
iCloud+ 200GB
Popular
$2.99/mo

Users: Up to 6 family members

Storage: 200GB

Limits: Limited to 5 HomeKit Secure Video cameras

Still may not be enough for families with multiple devices. Big jump to 2TB if you need more.
iCloud+ 2TB
Popular
$9.99/mo

Users: Up to 6 family members

Storage: 2TB

Limits: None significant at this tier

Significant price jump from 200GB ($2.99 to $9.99). May be overkill for individual users.
iCloud+ 6TB
$29.99/mo

Users: Up to 6 family members

Storage: 6TB

Limits: None

Expensive for personal use. $360/year adds up over time.
iCloud+ 12TB
$59.99/mo

Users: Up to 6 family members

Storage: 12TB

Limits: None

$720/year. Competing services offer more storage for less at this tier.

Feature Comparison

FeatureBoxiCloud
Storage
Unlimited storage

On all business plans

Photo sync

Syncs, not backs up - deletes propagate everywhere

File storage (iCloud Drive)

Good iOS/Mac integration, poor Windows

Version history

Limited compared to Dropbox/Google Drive

Security
Enterprise security compliance

HIPAA, GDPR, FedRAMP, SOC 2

End-to-end encryption

Requires enabling Advanced Data Protection

Granular permissions

Fine-grained access controls

Zero-knowledge encryption

Requires KeySafe add-on

Password manager (Keychain)

Good iOS/Mac, limited cross-platform

Productivity
Workflow automation

Box Relay for approvals

e-Signatures (Box Sign)

Built-in electronic signatures

Collaboration tools

Basic, not comparable to Google Workspace

Backup
Device backup

Automatic iPhone/iPad backup, not comprehensive

AI
Box Skills AI

Image recognition, NLP, transcription

Compatibility
Cross-platform sync

No Android support, buggy Windows app

Integrations
1,500+ integrations

Salesforce, Microsoft, Slack, etc.

Sharing
Family sharing

Up to 6 members, shared storage pool

Admin
Admin console

User management, audit logs

Privacy
Private Relay (VPN-like)

iCloud+ only, not available in all regions

Hide My Email

iCloud+ only, generate random email aliases

Collaboration
External collaboration

Unlimited external users (Enterprise)

Email
Custom email domain

iCloud+ only

Usability
Offline access

Requires internet connection

Performance
Block-level sync

Full file re-upload required

Platform
Linux desktop client

No Linux support

Smart Home
HomeKit Secure Video

iCloud+ only, camera limits on lower tiers