BrevovsConstant Contact
Score Comparison
Signals Comparison
Brevo
- Automation lacks organization - only basic filters(5/10)
- Documentation unclear - learning curve for basic features(5/10)
- Email editor difficult to use with inflexible block design(7/10)
- SMS feature limited - can't reply to messages individually(6/10)
Constant Contact
- Platform glitchy and slow to load(6/10)
- Over the top for small businesses and nonprofits(5/10)
- Formatting inconsistent across devices and email clients(5/10)
Brevo
- Platform slow when handling larger contact lists(5/10)
Constant Contact
No signals
Brevo
- Reporting tools lack depth compared to competitors(6/10)
Constant Contact
- Automation capabilities limited for advanced needs(6/10)
Brevo
- Removing Brevo logo costs extra $10.80/month(5/10)
Constant Contact
- Cancellation extremely difficult - must call during business hours(9/10)
- No refunds on prepayments - even for hardship cases(10/10)
- Expensive compared to modern alternatives(8/10)
- SMS costs extra - overage fees for exceeding limits(5/10)
- Auto-renewal charges without clear consent(8/10)
Brevo
- Shared IP pools hurt sender reputation(6/10)
Constant Contact
- Integrations leave much to be desired - relies on Zapier(6/10)
Brevo
- Email deliverability significantly below industry average(9/10)
- Campaigns suspended despite verified contacts(8/10)
Constant Contact
- Very strict about what you're allowed to send(5/10)
Brevo
- Accounts blocked without explanation or warning(9/10)
Constant Contact
No signals
Brevo
- Free users get zero support - paid support limited(8/10)
Constant Contact
- Lack of empathy and transparency from billing/support(8/10)
Pricing Comparison
Brevo
Users: Unlimited
Storage: Not specified
Limits: 300 emails/day, no support, Brevo branding, basic features only
Users: Unlimited
Storage: Not specified
Limits: Email support only, Brevo branding unless you pay extra, basic analytics
Users: Unlimited
Storage: Not specified
Limits: Still need higher tier for full phone support, sales features cost extra
Users: Unlimited
Storage: Not specified
Limits: Need to contact sales for pricing. Enterprise commitments expected.
Constant Contact
Users: 1 user
Storage: 1 GB
Limits: No automation, 1 user, basic features only, Constant Contact branding
Users: 3 users
Storage: 10 GB
Limits: 3 users max, cancellation requires phone call, no refunds on prepayments
Users: Unlimited
Storage: 25 GB
Limits: Expensive for what you get compared to competitors
Feature Comparison
| Feature | Brevo | Constant Contact |
|---|---|---|
| Email campaigns All plans | ||
| Email templates Library available | ||
| Marketing | ||
| SMS marketing All plans, pay-per-message | ||
| WhatsApp messaging All plans | ||
| Event marketing Unique feature | ||
| Live chat All plans | ||
| Two-way SMS replies Can send, can't reply individually | ||
| Automation | ||
| Marketing automation Business+ for advanced | ||
| Advanced automation Limited capabilities | ||
| CRM | ||
| CRM Basic included, sales add-on extra | ||
| Pricing | ||
| 100K contacts free On free plan | ||
| 60-day free trial No credit card required | ||
| Pay-per-email pricing Not per contact | ||
| Online cancellation Must call to cancel | ||
| Refunds on prepayments No refund policy | ||
| Competitive pricing 50%+ more expensive | ||
| Testing | ||
| A/B testing Business+ plans | ||
| Support | ||
| Phone support Business plan $65+/mo only | ||
| Reliability | ||
| Industry-average deliverability 27% spam rate vs 15% average | ||