Try or ByeTry or Bye
ProductsCategoriesTop PicksCompareBudget CalcContact
Try or ByeTry or Bye

Where digital products disappoint — based on real user feedback patterns.

© 2026 Try or Bye. All rights reserved.

Explore

  • All Products
  • Categories
  • Compare

Insights

  • Signals
  • Problems
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  1. Home
  2. Compare
  3. Brevo vs GetResponse

BrevovsGetResponse

Saas62
vs
Saas58
ScoresSignalsPricingFeatures

Score Comparison

62
Overall
58
80
Pricing
45
60
Usability
55
55
Performance
50
40
Support
55
40
Reliability
50
65
Onboarding
65
60
Mobile
55
45
Security
45
70
Integrations
55
BrevoGetResponse

Signals Comparison

Usability

Brevo

  • Automation lacks organization - only basic filters(5/10)
  • Documentation unclear - learning curve for basic features(5/10)
  • Email editor difficult to use with inflexible block design(7/10)
  • SMS feature limited - can't reply to messages individually(6/10)

GetResponse

  • Clunky interface requiring too many clicks(6/10)
Performance

Brevo

  • Platform slow when handling larger contact lists(5/10)

GetResponse

No signals

Customization

Brevo

  • Reporting tools lack depth compared to competitors(6/10)

GetResponse

  • Limited automation compared to competitors(6/10)
  • Limited template customization and cheesy designs(5/10)
Pricing

Brevo

  • Removing Brevo logo costs extra $10.80/month(5/10)

GetResponse

  • Pricing increases rapidly as contact list grows(8/10)
  • Auto-upgrade to higher tier when exceeding contact limit(8/10)
  • Fraudulent charges and billing disputes reported(9/10)
Integrations

Brevo

  • Shared IP pools hurt sender reputation(6/10)

GetResponse

  • Fewer native integrations than competitors(5/10)
Reliability

Brevo

  • Email deliverability significantly below industry average(9/10)
  • Campaigns suspended despite verified contacts(8/10)

GetResponse

  • Email deliverability problems and blacklisted IPs(8/10)
  • Platform riddled with technical issues and bugs(7/10)
Security

Brevo

  • Accounts blocked without explanation or warning(9/10)

GetResponse

  • SSL certificate issues causing Google Ads suspension(9/10)
Support

Brevo

  • Free users get zero support - paid support limited(8/10)

GetResponse

  • No refunds policy not shown during signup(7/10)
  • Support agents cut off customers before resolution(6/10)

Pricing Comparison

Brevo

Free
Free

Users: Unlimited

Storage: Not specified

Limits: 300 emails/day, no support, Brevo branding, basic features only

No support at all. Brevo logo on all emails. Very limited daily sends. No phone or A/B testing.
Starter
Popular
$9/mo

Users: Unlimited

Storage: Not specified

Limits: Email support only, Brevo branding unless you pay extra, basic analytics

Brevo logo removal costs $10.80/month extra. Scales from $9-69/month based on volume. Email support only, no phone.
Business
$18/mo

Users: Unlimited

Storage: Not specified

Limits: Still need higher tier for full phone support, sales features cost extra

Starts at $18 but can reach $65+ for phone support tier. Additional users for sales features cost $27-58/month each.
BrevoPlus/Enterprise
$0/mo

Users: Unlimited

Storage: Not specified

Limits: Need to contact sales for pricing. Enterprise commitments expected.

Custom pricing means less transparency. Minimum commitment typically required.

GetResponse

Free
Free

Users: 1 user

Storage: Not specified

Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation

Strict 500 contact limit. Limited features. GetResponse branding required.
Starter
$19/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic automation only, limited segmentation

Auto-upgrade if you exceed 1,000 contacts. Price scales: $29 at 2.5K, $69 at 10K contacts.
Marketer
Popular
$59/mo

Users: 3 users

Storage: Not specified

Limits: 100 webinar attendees, 3 users, scales steeply with contacts

Webinar limited to 100 attendees. Price scales significantly with contacts: ~$79 at 5K, ~$119 at 25K.
Creator
$59/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, creator-focused features

Focused on creators/course sellers. May not suit traditional marketers.
Max/Enterprise
$1099/mo

Users: Unlimited

Storage: Not specified

Limits: High price point, requires sales call

Starting price - actual cost depends on contacts and needs. Significant investment.

Feature Comparison

FeatureBrevoGetResponse
Email
Email campaigns

All plans

Marketing
SMS marketing

All plans, pay-per-message

WhatsApp messaging

All plans

Webinars

Unique feature, Marketer+

Live chat

All plans

Landing pages

SSL issues reported

Conversion funnels

Marketer plan+

Website builder

Free plan+

Two-way SMS replies

Can send, can't reply individually

Automation
Marketing automation

Business+ for advanced

Advanced automation

Described as primitive

CRM
CRM

Basic included, sales add-on extra

Pricing
100K contacts free

On free plan

Pay-per-email pricing

Not per contact

30-day free trial

No credit card

Price transparency

Auto-upgrades hidden

AI
AI recommendations

Creator plan+

Testing
A/B testing

Business+ plans

Support
Phone support

Business plan $65+/mo only

Refunds

No refund policy

Reliability
Industry-average deliverability

27% spam rate vs 15% average

Integrations
Native integrations

Fewer than competitors