ClickUpvsJira

Saas

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

ClickUpJira

Signals Comparison

Performance

ClickUp

Platform is extremely slow and buggy(9/10)

Jira

Painfully slow with multi-second page loads(9/10)
Third-party plugins cause thread exhaustion(8/10)

Reliability

ClickUp

Persistent bugs with slow fix times(9/10)
Notification system unreliable(7/10)

Jira

Recurring bugs and reliability issues(7/10)

Usability

ClickUp

Overwhelming interface with steep learning curve(8/10)
Mobile app crashes often and is less intuitive(7/10)
Sprint planning is painful with loading issues(8/10)
Gantt chart bugs and dependency inconsistencies(8/10)

Jira

Steep learning curve with overwhelming complexity(8/10)
UI updates break workflows and frustrate users(7/10)
Overkill for simple project management(6/10)
JQL query language has steep learning curve(6/10)

Security

ClickUp

Attachments and forms publicly accessible without authentication(9/10)

Jira

No signals

Pricing

ClickUp

ClickUp AI costs $5-28 extra per user per month(6/10)
Guest seats add 15-30% to contract value(7/10)
Features locked without warning requiring tier upgrade(7/10)

Jira

Free tier hard-capped at 10 users with sudden billing(8/10)
Marketplace apps add significant hidden costs(7/10)

Support

ClickUp

Slow customer support with delayed responses(7/10)

Jira

Premium support restricted to higher tiers(6/10)

Pricing Comparison

ClickUp

Free Forever

Free

Users: Unlimited members

Storage: 60MB total (not per user)

Limits: No guests, limited automations, no 2FA, no permissions, activity history limited

60MB storage is extremely limiting, 5 Space limit constrains organization, advanced features have usage caps that run out quickly

Unlimited

Popular

$7/mo

Users: Unlimited

Storage: Unlimited

Limits: No advanced automations, no workload management, no SSO, limited activity history (7 days)

Guest seats $5/each beyond allocation add up quickly (15-30% of contract for some), AI add-on $5-9/user extra, activity view limited to 7 days, advanced automations locked to Business tier

Business

$12/mo

Users: Unlimited

Storage: Unlimited

Limits: No SSO, no advanced permissions, no enterprise security features

Still no SSO (major security gap), AI add-on $5-28/user extra, guests still cost extra, some teams report surprise price increases

Enterprise

$0/yr

Users: Unlimited

Storage: Unlimited

Limits: Annual contract required, pricing negotiation necessary

Pricing not public - reportedly starts around $24-29/user/month. Implementation and training extra. 70% of companies overpay by choosing Enterprise when Business + add-ons would suffice.

Jira

Free

Users: Up to 10 users (hard cap)

Storage: 2GB

Limits: 2GB storage fills quickly, basic roadmaps only, community support only

HARD CAP at 10 users - adding 11th user forces immediate payment for all. No advanced roadmaps, no premium support, limited automations

Standard

Popular

$8.15/mo

Users: Up to 35,000 users

Storage: 250GB

Limits: No advanced roadmaps, no sandbox, no IP allowlisting, no guaranteed SLA

Many advanced features require Marketplace apps (additional cost). Storage can fill with attachments. Support limited to business hours.

Premium

$16/mo

Users: Up to 35,000 users

Storage: Unlimited

Limits: No data residency control, no cross-product insights, no enterprise admin features

Significant price jump from Standard (nearly 2x). Enterprise features like SAML SSO and org insights still require Enterprise tier.

Enterprise

$0/yr

Users: Unlimited

Storage: Unlimited

Limits: Annual commitment, pricing negotiation required

Contact sales for pricing - typically $15-25+/user/year depending on scale. Implementation, migration, and training costs extra. Annual commitment required.

Feature Comparison

Feature	ClickUp	Jira
Usability
Unlimited tasks Even on free plan
Scrum boards
Multiple views (List, Board, Gantt, etc.) Some views limited on free
Kanban boards
Sprint planning
Backlog management
Goals tracking
Time tracking Built-in on all plans
JQL search Powerful but steep learning curve
Automations 100 free, 1000 Unlimited, 10000 Business
Roadmaps Advanced roadmaps on Premium only
AI features Paid add-on $5-28/user/month
Offline mode No offline support
Collaboration
Built-in docs
Whiteboards 3 on free plan
Guest access Limited allocation, extras cost $5/each
Customization
Custom workflows Very powerful but complex
Mobile
Mobile app Available but buggy, crashes often
Mobile apps iOS and Android available
Integrations
Git integration GitHub, Bitbucket, GitLab
API access All plans
Security
SSO/SAML Enterprise only
Audit logs Standard and above
Pricing
Free plan Generous but 60MB storage limit

Signals Comparison

Performance

ClickUp

Platform is extremely slow and buggy(9/10)

Jira

Painfully slow with multi-second page loads(9/10)
Third-party plugins cause thread exhaustion(8/10)

Reliability

ClickUp

Persistent bugs with slow fix times(9/10)
Notification system unreliable(7/10)

Jira

Recurring bugs and reliability issues(7/10)

Usability

ClickUp

Overwhelming interface with steep learning curve(8/10)
Mobile app crashes often and is less intuitive(7/10)
Sprint planning is painful with loading issues(8/10)
Gantt chart bugs and dependency inconsistencies(8/10)

Jira

Steep learning curve with overwhelming complexity(8/10)
UI updates break workflows and frustrate users(7/10)
Overkill for simple project management(6/10)
JQL query language has steep learning curve(6/10)

Security

ClickUp

Attachments and forms publicly accessible without authentication(9/10)

Jira

No signals

Pricing

ClickUp

ClickUp AI costs $5-28 extra per user per month(6/10)
Guest seats add 15-30% to contract value(7/10)
Features locked without warning requiring tier upgrade(7/10)

Jira

Free tier hard-capped at 10 users with sudden billing(8/10)
Marketplace apps add significant hidden costs(7/10)

Support

ClickUp

Slow customer support with delayed responses(7/10)

Jira

Premium support restricted to higher tiers(6/10)

Pricing Comparison

ClickUp

Free Forever

Free

Users: Unlimited members

Storage: 60MB total (not per user)

Limits: No guests, limited automations, no 2FA, no permissions, activity history limited

60MB storage is extremely limiting, 5 Space limit constrains organization, advanced features have usage caps that run out quickly

Unlimited

Popular

$7/mo

Users: Unlimited

Storage: Unlimited

Limits: No advanced automations, no workload management, no SSO, limited activity history (7 days)

Guest seats $5/each beyond allocation add up quickly (15-30% of contract for some), AI add-on $5-9/user extra, activity view limited to 7 days, advanced automations locked to Business tier

Business

$12/mo

Users: Unlimited

Storage: Unlimited

Limits: No SSO, no advanced permissions, no enterprise security features

Still no SSO (major security gap), AI add-on $5-28/user extra, guests still cost extra, some teams report surprise price increases

Enterprise

$0/yr

Users: Unlimited

Storage: Unlimited

Limits: Annual contract required, pricing negotiation necessary

Pricing not public - reportedly starts around $24-29/user/month. Implementation and training extra. 70% of companies overpay by choosing Enterprise when Business + add-ons would suffice.

Jira

Free

Users: Up to 10 users (hard cap)

Storage: 2GB

Limits: 2GB storage fills quickly, basic roadmaps only, community support only

HARD CAP at 10 users - adding 11th user forces immediate payment for all. No advanced roadmaps, no premium support, limited automations

Standard

Popular

$8.15/mo

Users: Up to 35,000 users

Storage: 250GB

Limits: No advanced roadmaps, no sandbox, no IP allowlisting, no guaranteed SLA

Many advanced features require Marketplace apps (additional cost). Storage can fill with attachments. Support limited to business hours.

Premium

$16/mo

Users: Up to 35,000 users

Storage: Unlimited

Limits: No data residency control, no cross-product insights, no enterprise admin features

Significant price jump from Standard (nearly 2x). Enterprise features like SAML SSO and org insights still require Enterprise tier.

Enterprise

$0/yr

Users: Unlimited

Storage: Unlimited

Limits: Annual commitment, pricing negotiation required

Contact sales for pricing - typically $15-25+/user/year depending on scale. Implementation, migration, and training costs extra. Annual commitment required.

Feature Comparison

Feature	ClickUp	Jira
Usability
Unlimited tasks Even on free plan
Scrum boards
Multiple views (List, Board, Gantt, etc.) Some views limited on free
Kanban boards
Sprint planning
Backlog management
Goals tracking
Time tracking Built-in on all plans
JQL search Powerful but steep learning curve
Automations 100 free, 1000 Unlimited, 10000 Business
Roadmaps Advanced roadmaps on Premium only
AI features Paid add-on $5-28/user/month
Offline mode No offline support
Collaboration
Built-in docs
Whiteboards 3 on free plan
Guest access Limited allocation, extras cost $5/each
Customization
Custom workflows Very powerful but complex
Mobile
Mobile app Available but buggy, crashes often
Mobile apps iOS and Android available
Integrations
Git integration GitHub, Bitbucket, GitLab
API access All plans
Security
SSO/SAML Enterprise only
Audit logs Standard and above
Pricing
Free plan Generous but 60MB storage limit