ClickUpvsJira
Score Comparison
Signals Comparison
ClickUp
- Platform is extremely slow and buggy(9/10)
Jira
- Why is Jira so slow? Multi-second page and board loads(9/10)
- Third-party plugins cause thread exhaustion(8/10)
ClickUp
- Persistent bugs with slow fix times(9/10)
- ClickUp notifications not working reliably(7/10)
Jira
- Recurring bugs and reliability issues(7/10)
- Jira email notifications not being received(6/10)
ClickUp
- Overwhelming interface with steep learning curve(8/10)
- Mobile app crashes often and is less intuitive(7/10)
- Sprint planning is painful with loading issues(8/10)
- Gantt chart bugs and dependency inconsistencies(8/10)
Jira
- Steep learning curve with overwhelming complexity(8/10)
- UI updates break workflows and frustrate users(7/10)
- Overkill for simple project management(6/10)
- JQL query language has steep learning curve(6/10)
ClickUp
- Attachments and forms publicly accessible without authentication(9/10)
Jira
No signals
ClickUp
- ClickUp AI costs $9-28 extra per user per month(6/10)
- Guest seats add 15-30% to contract value(7/10)
- Features locked without warning requiring tier upgrade(7/10)
- Internal guests now billed as paid seats(8/10)
- Pricing page tests a more expensive Core/Business/Max lineup(6/10)
Jira
- Free tier hard-capped at 10 users with sudden billing(8/10)
- Marketplace apps add significant hidden costs(7/10)
- Jira Standard price went up to $8.48 per user(6/10)
- Automation limits: rules throttled after monthly cap(7/10)
- Rovo AI credits run out quickly(5/10)
ClickUp
- Slow customer support with delayed responses(7/10)
Jira
- Premium support restricted to higher tiers(6/10)
ClickUp
- Google Calendar sync not working properly(6/10)
Jira
No signals
Pricing Comparison
ClickUp
Users: Unlimited members
Storage: 60MB total (not per user)
Limits: 60MB storage, usage caps on Gantt/custom fields/views, limited guest controls, no advanced permissions
Users: Unlimited
Storage: Unlimited
Limits: Webhooks, email/SMS and integration automation actions need Business; limited activity history; no workload management
Users: Unlimited
Storage: Unlimited
Limits: No SAML SSO, HIPAA or enterprise permissions; automation runs capped at 5,000/month
Users: Unlimited
Storage: Unlimited
Limits: Annual contract required, pricing negotiation necessary
Users: Per user
Limits: Usage limits apply even on paid AI tiers
Jira
Users: Up to 10 users
Storage: 2 GB
Limits: 2 GB storage, community support only, no user roles/permissions, no Rovo
Users: Up to 100,000 users per site
Storage: 250 GB
Limits: No 24/7 support, no uptime SLA, no cross-team planning
Users: Up to 100,000 users per site
Storage: Unlimited
Limits: Multi-region data residency, multiple sites and advanced admin/security controls are Enterprise only
Users: Up to 100,000 users per site
Storage: Unlimited
Limits: Annual commitment and sales negotiation required
Feature Comparison
| Feature | ClickUp | Jira |
|---|---|---|
| Usability | ||
| Unlimited tasks Even on free plan | ||
| Scrum boards | ||
| Multiple views (List, Board, Gantt, etc.) Some views limited on free | ||
| Kanban boards | ||
| Sprint planning | ||
| Backlog management | ||
| Goals tracking | ||
| Time tracking Built-in on all plans | ||
| JQL search Powerful but steep learning curve | ||
| Automations 100 Free, 1,000 Unlimited, 5,000 Business, 250,000 Enterprise runs/month | ||
| Roadmaps Cross-team planning on Premium and above | ||
| AI features Paid add-on $9-28/user/month (included as credits in the tested Core/Max lineup) | ||
| Offline mode No offline support | ||
| Collaboration | ||
| Built-in docs | ||
| Whiteboards 3 on free plan | ||
| Guest access Limited allocation, extras cost $5/each | ||
| Customization | ||
| Custom workflows Very powerful but complex | ||
| Mobile | ||
| Mobile app Available but buggy, crashes often | ||
| Mobile apps iOS and Android available | ||
| Integrations | ||
| Git integration GitHub, Bitbucket, GitLab | ||
| API access All plans | ||
| Security | ||
| SSO/SAML Enterprise only | ||
| Audit logs Standard and above | ||
| Pricing | ||
| Free plan Generous but 60MB storage limit | ||
| AI | ||
| Rovo AI Paid plans only, limited by monthly credits | ||