ClosevsCopper

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• Very expensive, especially for calling features(8/10)

Copper

• Basic plan limited to only 3 users with minimal features(8/10)
• Auto-renewal charges continue even after cancellation attempts(9/10)

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• New lead page update caused productivity drop(8/10)
• Call quality issues with slowness and voice distortion(7/10)

Copper

• Email sync problems link messages to wrong contacts(7/10)
• System slows down significantly with larger databases(7/10)

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• Limited customization - no custom features(6/10)

Copper

• Limited customization restricts growing businesses(8/10)
• Cannot merge duplicate contacts without manual scrolling(5/10)
• Feature requests ignored for years(6/10)

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• Limited integrations with popular platforms(6/10)

Copper

• Google Workspace-only lock-in limits flexibility(9/10)
• Automation limited to email - no LinkedIn or calling features(6/10)

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• Duplicate leads on import - no opt-out option(5/10)
• Difficult email analytics and cost tracking(5/10)
• Smart views difficult to set up(4/10)
• Limited post-sale client relationship features(5/10)

Copper

• Gmail extension breaks basic Gmail functionality(6/10)
• No email templates or estimate sending capabilities(5/10)

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• Support responds with templates, slow to help(5/10)

Copper

• Customer support is slow and difficult to reach(8/10)

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• AI notes sometimes inaccurate(4/10)

Copper

No signals

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• Cannot cancel trial without contacting support(4/10)

Copper

No signals