CloudflarevsFastly

Platform

Saas68

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

–

Security

Integrations

CloudflareFastly

Signals Comparison

Support

Cloudflare

Customer support virtually nonexistent for free/Pro users(9/10)
Email verification system broken - blocks account access(8/10)

Fastly

Support closes tickets without resolution(7/10)
WAF support responsiveness lacking(7/10)

Reliability

Cloudflare

Account suspensions without notice or explanation(10/10)
Major outages take down large portions of internet(9/10)
Website slowdown during Cloudflare analysis(6/10)
DNS and caching issues require manual fixes(6/10)

Fastly

Support portal login issues (January 2026)(5/10)

Usability

Cloudflare

CAPTCHA verification loops block legitimate users(8/10)
Steep learning curve for advanced features(6/10)
Domain registration and transfer constantly blocked(7/10)

Fastly

Requires technical expertise to configure properly(7/10)
WAF interface overwhelming and cumbersome(6/10)

Pricing

Cloudflare

Charges continue after cancellation(8/10)
Workers/KV pricing can lead to surprise bills(7/10)
Business plan required for real support - $200/month(7/10)

Fastly

$50 monthly minimum makes it expensive for small sites(8/10)
Costs can get quickly out of control as you grow(8/10)
Complex regional pricing structure(6/10)
Charged after account closure requests(8/10)

Security

Cloudflare

IP and DNS blocking causes access issues(7/10)

Fastly

No signals

Customization

Cloudflare

Limited customization for advanced users(5/10)

Fastly

No signals

Onboarding

Cloudflare

No signals

Fastly

Complex sign-up process with no online support(5/10)

Pricing Comparison

Cloudflare

Free

Users: 1 site

Storage: N/A

Limits: No phone/email support, 3 page rules only, Basic WAF, No Argo Smart Routing, No image resizing, Limited analytics

No real support, Limited features, No advanced security, No priority routing, No image optimization

Pro

$20/mo

Users: Per domain

Storage: N/A

Limits: Support still limited (slow), No phone support, No custom certificates, No advanced bot management, Argo costs extra

Support still slow, No Argo included ($5+ extra), No Load Balancing, Advanced features locked, Per-domain pricing adds up

Business

Popular

$200/mo

Users: Per domain

Storage: N/A

Limits: No SSO/SAML, No dedicated account manager, No custom contracts, No advanced DDoS analytics, Still limited vs Enterprise

$200/month per domain, Argo still extra, Load Balancing separate cost, Many features still require Enterprise

Enterprise

Free

Users: Unlimited

Storage: N/A

Limits: Requires sales negotiation, Minimum commitment expected, Complex pricing structure

Starts at $3,000+/month, Custom pricing, Long-term contracts, Complex procurement

Fastly

Pay-As-You-Go

Popular

$50/mo

Users: N/A

Storage: N/A

Limits: Basic support only, no SLA guarantees, self-service configuration

$50 monthly minimum regardless of usage, regional pricing varies significantly ($0.08-0.24/GB), overages can spike quickly

Flat Rate Package

$1500/mo

Users: N/A

Storage: N/A

Limits: Annual commitment typically required

Overages beyond allocation, enterprise features extra, WAF separate

Enterprise

$0/mo

Users: N/A

Storage: N/A

Limits: Annual contracts, minimum commitments

Custom pricing based on usage and commitments, additional products (WAF, Compute) priced separately

Next-Gen WAF

$0/mo

Users: N/A

Storage: N/A

Limits: Complex configuration, separate pricing

Priced separately from CDN, based on requests/traffic, requires CDN subscription

Feature Comparison

Feature	Cloudflare	Fastly
Performance
Global CDN 300+ cities worldwide
Instant Purge (~150ms) Industry-leading
Image Optimization Pro plan and above
Argo Smart Routing Additional cost on all plans
Load Balancing Additional cost
Security
DDoS Protection Included on all plans
SSL/TLS Free Universal SSL
Web Application Firewall Limited on free, better on paid
Bot Management Advanced requires Enterprise
Next-Gen WAF Separate pricing
SSO/SAML Enterprise only
Custom SSL Certificates Business and above
Customization
VCL Configuration Developer-focused
Edge Computing
Compute@Edge $50 free credits
Features
Page Rules 3 free, more on paid plans
Domain Registration At-cost pricing
DNS Management Fast propagation
Monitoring
Real-time Analytics
Pricing
Free Tier $50 minimum
Simple Pricing Complex regional rates
Developer
Workers (Edge Computing) 100K free requests/day
Pages (Static Hosting) Free tier available
R2 Storage No egress fees
API Access Available on all plans
Onboarding
Easy Setup Requires expertise
Insights
Analytics Basic free, enhanced on paid
Support
24/7 Support Business plan ($200/mo) and above only
Phone Support Enterprise only

Signals Comparison

Support

Cloudflare

Customer support virtually nonexistent for free/Pro users(9/10)
Email verification system broken - blocks account access(8/10)

Fastly

Support closes tickets without resolution(7/10)
WAF support responsiveness lacking(7/10)

Reliability

Cloudflare

Account suspensions without notice or explanation(10/10)
Major outages take down large portions of internet(9/10)
Website slowdown during Cloudflare analysis(6/10)
DNS and caching issues require manual fixes(6/10)

Fastly

Support portal login issues (January 2026)(5/10)

Usability

Cloudflare

CAPTCHA verification loops block legitimate users(8/10)
Steep learning curve for advanced features(6/10)
Domain registration and transfer constantly blocked(7/10)

Fastly

Requires technical expertise to configure properly(7/10)
WAF interface overwhelming and cumbersome(6/10)

Pricing

Cloudflare

Charges continue after cancellation(8/10)
Workers/KV pricing can lead to surprise bills(7/10)
Business plan required for real support - $200/month(7/10)

Fastly

$50 monthly minimum makes it expensive for small sites(8/10)
Costs can get quickly out of control as you grow(8/10)
Complex regional pricing structure(6/10)
Charged after account closure requests(8/10)

Security

Cloudflare

IP and DNS blocking causes access issues(7/10)

Fastly

No signals

Customization

Cloudflare

Limited customization for advanced users(5/10)

Fastly

No signals

Onboarding

Cloudflare

No signals

Fastly

Complex sign-up process with no online support(5/10)

Pricing Comparison

Cloudflare

Free

Users: 1 site

Storage: N/A

Limits: No phone/email support, 3 page rules only, Basic WAF, No Argo Smart Routing, No image resizing, Limited analytics

No real support, Limited features, No advanced security, No priority routing, No image optimization

Pro

$20/mo

Users: Per domain

Storage: N/A

Limits: Support still limited (slow), No phone support, No custom certificates, No advanced bot management, Argo costs extra

Support still slow, No Argo included ($5+ extra), No Load Balancing, Advanced features locked, Per-domain pricing adds up

Business

Popular

$200/mo

Users: Per domain

Storage: N/A

Limits: No SSO/SAML, No dedicated account manager, No custom contracts, No advanced DDoS analytics, Still limited vs Enterprise

$200/month per domain, Argo still extra, Load Balancing separate cost, Many features still require Enterprise

Enterprise

Free

Users: Unlimited

Storage: N/A

Limits: Requires sales negotiation, Minimum commitment expected, Complex pricing structure

Starts at $3,000+/month, Custom pricing, Long-term contracts, Complex procurement

Fastly

Pay-As-You-Go

Popular

$50/mo

Users: N/A

Storage: N/A

Limits: Basic support only, no SLA guarantees, self-service configuration

$50 monthly minimum regardless of usage, regional pricing varies significantly ($0.08-0.24/GB), overages can spike quickly

Flat Rate Package

$1500/mo

Users: N/A

Storage: N/A

Limits: Annual commitment typically required

Overages beyond allocation, enterprise features extra, WAF separate

Enterprise

$0/mo

Users: N/A

Storage: N/A

Limits: Annual contracts, minimum commitments

Custom pricing based on usage and commitments, additional products (WAF, Compute) priced separately

Next-Gen WAF

$0/mo

Users: N/A

Storage: N/A

Limits: Complex configuration, separate pricing

Priced separately from CDN, based on requests/traffic, requires CDN subscription

Feature Comparison

Feature	Cloudflare	Fastly
Performance
Global CDN 300+ cities worldwide
Instant Purge (~150ms) Industry-leading
Image Optimization Pro plan and above
Argo Smart Routing Additional cost on all plans
Load Balancing Additional cost
Security
DDoS Protection Included on all plans
SSL/TLS Free Universal SSL
Web Application Firewall Limited on free, better on paid
Bot Management Advanced requires Enterprise
Next-Gen WAF Separate pricing
SSO/SAML Enterprise only
Custom SSL Certificates Business and above
Customization
VCL Configuration Developer-focused
Edge Computing
Compute@Edge $50 free credits
Features
Page Rules 3 free, more on paid plans
Domain Registration At-cost pricing
DNS Management Fast propagation
Monitoring
Real-time Analytics
Pricing
Free Tier $50 minimum
Simple Pricing Complex regional rates
Developer
Workers (Edge Computing) 100K free requests/day
Pages (Static Hosting) Free tier available
R2 Storage No egress fees
API Access Available on all plans
Onboarding
Easy Setup Requires expertise
Insights
Analytics Basic free, enhanced on paid
Support
24/7 Support Business plan ($200/mo) and above only
Phone Support Enterprise only