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  1. Home
  2. Compare
  3. Constant Contact vs ConvertKit

Constant ContactvsConvertKit

Saas52
vs
Saas55
ScoresSignalsPricingFeatures

Score Comparison

52
Overall
55
30
Pricing
40
60
Usability
65
55
Performance
70
45
Support
45
60
Reliability
65
65
Onboarding
70
55
Mobile
60
60
Security
50
45
Integrations
60
Constant ContactConvertKit

Signals Comparison

Pricing

Constant Contact

  • Cancellation extremely difficult - must call during business hours(9/10)
  • No refunds on prepayments - even for hardship cases(10/10)
  • Expensive compared to modern alternatives(8/10)
  • SMS costs extra - overage fees for exceeding limits(5/10)
  • Auto-renewal charges without clear consent(8/10)

ConvertKit

  • Massive price hikes up to 4x for existing customers(10/10)
  • Pricing increases steeply as subscriber list grows(9/10)
  • Starter plan severely limited - forces upgrade quickly(7/10)
  • Creator Pro required for basic features like newsletter referrals(6/10)
Support

Constant Contact

  • Lack of empathy and transparency from billing/support(8/10)

ConvertKit

  • Account deletion takes 6+ weeks despite promises(9/10)
  • Support quality inconsistent and slow response times(6/10)
Usability

Constant Contact

  • Platform glitchy and slow to load(6/10)
  • Over the top for small businesses and nonprofits(5/10)
  • Formatting inconsistent across devices and email clients(5/10)

ConvertKit

  • Email builder is clunky and frustrating to use(7/10)
  • Interface becomes overwhelming with more features(6/10)
Integrations

Constant Contact

  • Integrations leave much to be desired - relies on Zapier(6/10)

ConvertKit

  • Integrations limited compared to larger platforms(5/10)
Customization

Constant Contact

  • Automation capabilities limited for advanced needs(6/10)

ConvertKit

  • Limited template and design customization options(7/10)
Reliability

Constant Contact

  • Very strict about what you're allowed to send(5/10)

ConvertKit

  • Email deliverability issues reported by some users(7/10)
Security

Constant Contact

No signals

ConvertKit

  • GDPR compliance concerns with data deletion delays(8/10)

Pricing Comparison

Constant Contact

Lite
$12/mo

Users: 1 user

Storage: 1 GB

Limits: No automation, 1 user, basic features only, Constant Contact branding

No automation. Very limited features. Scales to ~$50/month at 2,500 contacts. SMS costs extra.
Standard
Popular
$35/mo

Users: 3 users

Storage: 10 GB

Limits: 3 users max, cancellation requires phone call, no refunds on prepayments

Jumps to $75/month at 2,500 contacts. Auto-renewal may charge without clear consent. SMS add-on extra.
Premium
$80/mo

Users: Unlimited

Storage: 25 GB

Limits: Expensive for what you get compared to competitors

Very expensive at scale. Overage fees if exceeding limits. Phone cancellation still required.

ConvertKit

Newsletter (Free)
Free

Users: 1 user

Storage: Not specified

Limits: No automation, no integrations, community support only, ConvertKit branding

No automation sequences, no integrations, no custom domains, no email support. Very limited functionality.
Creator
Popular
$39/mo

Users: 1 user

Storage: Not specified

Limits: No subscriber scoring, no newsletter referrals, no advanced reporting, 1 user only

Price increases significantly with subscribers: $79/mo at 3K, $119/mo at 10K, $199/mo at 25K, $600+/mo at 100K. 2025 price hikes hit many users hard.
Creator Pro
$79/mo

Users: Unlimited

Storage: Not specified

Limits: Expensive for solo creators. Many 'Pro' features are basic in competitors.

Price scales with subscribers: $139/mo at 3K, $199/mo at 10K, $279/mo at 25K. Many features that should be in Creator require this tier.

Feature Comparison

FeatureConstant ContactConvertKit
Email
Email campaigns

All plans

Email broadcasts

All plans

Email templates

Library available

Automation
Marketing automation

Standard+ only, basic

Automation sequences

Creator+ only

Visual automation builder

Creator+ only

Advanced automation

Limited capabilities

Marketing
Event marketing

Unique feature

Landing pages

All plans

SMS marketing

Add-on from $10/mo

Support
Phone support

Available, also needed to cancel

Audience
Subscriber tagging

All plans

Testing
A/B testing

Subject lines, Standard+

Integrations
Third-party integrations

Creator+ only

Pricing
60-day free trial

No credit card required

Online cancellation

Must call to cancel

Refunds on prepayments

No refund policy

Competitive pricing

50%+ more expensive

Growth
Newsletter referral program

Creator Pro only

Analytics
Subscriber scoring

Creator Pro only

Advanced reporting

Creator Pro only

Branding
Custom domains

Creator+ only

Collaboration
Team collaboration

Creator Pro only

Monetization
Native ad network

Not available