Constant ContactvsDrip

Constant Contact

• Cancellation extremely difficult - must call during business hours(9/10)
• No refunds on prepayments - even for hardship cases(10/10)
• Expensive compared to modern alternatives(8/10)
• SMS costs extra - overage fees for exceeding limits(5/10)
• Auto-renewal charges without clear consent(8/10)

Drip

• Expensive compared to similar tools - no free plan(8/10)
• Live chat support requires $99+/month plan(5/10)

Constant Contact

• Lack of empathy and transparency from billing/support(8/10)

Drip

• Support is slow and gives incomplete answers(8/10)

Constant Contact

• Platform glitchy and slow to load(6/10)
• Over the top for small businesses and nonprofits(5/10)
• Formatting inconsistent across devices and email clients(5/10)

Drip

• Constant bugs - 'error please refresh' messages and freezing(8/10)
• Steep learning curve - hard to find where things are(6/10)
• Template library feels limited and constraining(5/10)
• Email builder doesn't save font and color settings(7/10)
• No A/B testing in Broadcasts or Workflows(6/10)

Constant Contact

• Integrations leave much to be desired - relies on Zapier(6/10)

Drip

• Not suitable for non-ecommerce businesses(7/10)

Constant Contact

• Automation capabilities limited for advanced needs(6/10)

Drip

• No landing page builder - missing expected feature(6/10)
• Analytics and reporting lack depth(6/10)

Constant Contact

• Very strict about what you're allowed to send(5/10)

Drip

• Campaign emails going out at wrong times(7/10)