Constant ContactvsGetResponse

Saas52

Saas58

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

Constant ContactGetResponse

Signals Comparison

Pricing

Constant Contact

Cancellation extremely difficult - must call during business hours(9/10)
No refunds on prepayments - even for hardship cases(10/10)
Expensive compared to modern alternatives(8/10)
SMS costs extra - overage fees for exceeding limits(5/10)
Auto-renewal charges without clear consent(8/10)

GetResponse

Pricing increases rapidly as contact list grows(8/10)
Auto-upgrade to higher tier when exceeding contact limit(8/10)
Fraudulent charges and billing disputes reported(9/10)

Support

Constant Contact

Lack of empathy and transparency from billing/support(8/10)

GetResponse

No refunds policy not shown during signup(7/10)
Support agents cut off customers before resolution(6/10)

Usability

Constant Contact

Platform glitchy and slow to load(6/10)
Over the top for small businesses and nonprofits(5/10)
Formatting inconsistent across devices and email clients(5/10)

GetResponse

Clunky interface requiring too many clicks(6/10)

Integrations

Constant Contact

Integrations leave much to be desired - relies on Zapier(6/10)

GetResponse

Fewer native integrations than competitors(5/10)

Customization

Constant Contact

Automation capabilities limited for advanced needs(6/10)

GetResponse

Limited automation compared to competitors(6/10)
Limited template customization and cheesy designs(5/10)

Reliability

Constant Contact

Very strict about what you're allowed to send(5/10)

GetResponse

Email deliverability problems and blacklisted IPs(8/10)
Platform riddled with technical issues and bugs(7/10)

Security

Constant Contact

No signals

GetResponse

SSL certificate issues causing Google Ads suspension(9/10)

Pricing Comparison

Constant Contact

Lite

$12/mo

Users: 1 user

Storage: 1 GB

Limits: No automation, 1 user, basic features only, Constant Contact branding

No automation. Very limited features. Scales to ~$50/month at 2,500 contacts. SMS costs extra.

Standard

Popular

$35/mo

Users: 3 users

Storage: 10 GB

Limits: 3 users max, cancellation requires phone call, no refunds on prepayments

Jumps to $75/month at 2,500 contacts. Auto-renewal may charge without clear consent. SMS add-on extra.

Premium

$80/mo

Users: Unlimited

Storage: 25 GB

Limits: Expensive for what you get compared to competitors

Very expensive at scale. Overage fees if exceeding limits. Phone cancellation still required.

GetResponse

Free

Users: 1 user

Storage: Not specified

Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation

Strict 500 contact limit. Limited features. GetResponse branding required.

Starter

$19/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic automation only, limited segmentation

Auto-upgrade if you exceed 1,000 contacts. Price scales: $29 at 2.5K, $69 at 10K contacts.

Marketer

Popular

$59/mo

Users: 3 users

Storage: Not specified

Limits: 100 webinar attendees, 3 users, scales steeply with contacts

Webinar limited to 100 attendees. Price scales significantly with contacts: ~$79 at 5K, ~$119 at 25K.

Creator

$59/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, creator-focused features

Focused on creators/course sellers. May not suit traditional marketers.

Max/Enterprise

$1099/mo

Users: Unlimited

Storage: Not specified

Limits: High price point, requires sales call

Starting price - actual cost depends on contacts and needs. Significant investment.

Feature Comparison

Feature	Constant Contact	GetResponse
Email
Email campaigns All plans
Email templates Library available
Automation
Marketing automation Standard+ only, basic
Advanced automation Limited capabilities
Marketing
Event marketing Unique feature
Webinars Unique feature, Marketer+
Landing pages SSL issues reported
Conversion funnels Marketer plan+
Website builder Free plan+
SMS marketing Add-on from $10/mo
Support
Phone support Available, also needed to cancel
Refunds No refund policy
Testing
A/B testing Subject lines, Standard+
Pricing
60-day free trial No credit card required
30-day free trial No credit card
Online cancellation Must call to cancel
Refunds on prepayments No refund policy
Price transparency Auto-upgrades hidden
Competitive pricing 50%+ more expensive
AI
AI recommendations Creator plan+
Integrations
Native integrations Fewer than competitors

Signals Comparison

Pricing

Constant Contact

Cancellation extremely difficult - must call during business hours(9/10)
No refunds on prepayments - even for hardship cases(10/10)
Expensive compared to modern alternatives(8/10)
SMS costs extra - overage fees for exceeding limits(5/10)
Auto-renewal charges without clear consent(8/10)

GetResponse

Pricing increases rapidly as contact list grows(8/10)
Auto-upgrade to higher tier when exceeding contact limit(8/10)
Fraudulent charges and billing disputes reported(9/10)

Support

Constant Contact

Lack of empathy and transparency from billing/support(8/10)

GetResponse

No refunds policy not shown during signup(7/10)
Support agents cut off customers before resolution(6/10)

Usability

Constant Contact

Platform glitchy and slow to load(6/10)
Over the top for small businesses and nonprofits(5/10)
Formatting inconsistent across devices and email clients(5/10)

GetResponse

Clunky interface requiring too many clicks(6/10)

Integrations

Constant Contact

Integrations leave much to be desired - relies on Zapier(6/10)

GetResponse

Fewer native integrations than competitors(5/10)

Customization

Constant Contact

Automation capabilities limited for advanced needs(6/10)

GetResponse

Limited automation compared to competitors(6/10)
Limited template customization and cheesy designs(5/10)

Reliability

Constant Contact

Very strict about what you're allowed to send(5/10)

GetResponse

Email deliverability problems and blacklisted IPs(8/10)
Platform riddled with technical issues and bugs(7/10)

Security

Constant Contact

No signals

GetResponse

SSL certificate issues causing Google Ads suspension(9/10)

Pricing Comparison

Constant Contact

Lite

$12/mo

Users: 1 user

Storage: 1 GB

Limits: No automation, 1 user, basic features only, Constant Contact branding

No automation. Very limited features. Scales to ~$50/month at 2,500 contacts. SMS costs extra.

Standard

Popular

$35/mo

Users: 3 users

Storage: 10 GB

Limits: 3 users max, cancellation requires phone call, no refunds on prepayments

Jumps to $75/month at 2,500 contacts. Auto-renewal may charge without clear consent. SMS add-on extra.

Premium

$80/mo

Users: Unlimited

Storage: 25 GB

Limits: Expensive for what you get compared to competitors

Very expensive at scale. Overage fees if exceeding limits. Phone cancellation still required.

GetResponse

Free

Users: 1 user

Storage: Not specified

Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation

Strict 500 contact limit. Limited features. GetResponse branding required.

Starter

$19/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic automation only, limited segmentation

Auto-upgrade if you exceed 1,000 contacts. Price scales: $29 at 2.5K, $69 at 10K contacts.

Marketer

Popular

$59/mo

Users: 3 users

Storage: Not specified

Limits: 100 webinar attendees, 3 users, scales steeply with contacts

Webinar limited to 100 attendees. Price scales significantly with contacts: ~$79 at 5K, ~$119 at 25K.

Creator

$59/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, creator-focused features

Focused on creators/course sellers. May not suit traditional marketers.

Max/Enterprise

$1099/mo

Users: Unlimited

Storage: Not specified

Limits: High price point, requires sales call

Starting price - actual cost depends on contacts and needs. Significant investment.

Feature Comparison

Feature	Constant Contact	GetResponse
Email
Email campaigns All plans
Email templates Library available
Automation
Marketing automation Standard+ only, basic
Advanced automation Limited capabilities
Marketing
Event marketing Unique feature
Webinars Unique feature, Marketer+
Landing pages SSL issues reported
Conversion funnels Marketer plan+
Website builder Free plan+
SMS marketing Add-on from $10/mo
Support
Phone support Available, also needed to cancel
Refunds No refund policy
Testing
A/B testing Subject lines, Standard+
Pricing
60-day free trial No credit card required
30-day free trial No credit card
Online cancellation Must call to cancel
Refunds on prepayments No refund policy
Price transparency Auto-upgrades hidden
Competitive pricing 50%+ more expensive
AI
AI recommendations Creator plan+
Integrations
Native integrations Fewer than competitors