ConvertKitvsMailchimp
Score Comparison
Signals Comparison
ConvertKit
- Massive price hikes up to 4x for existing customers(10/10)
- Pricing increases steeply as subscriber list grows(9/10)
- Starter plan severely limited - forces upgrade quickly(7/10)
- Creator Pro required for basic features like newsletter referrals(6/10)
Mailchimp
- Free plan gutted from 2000 to just 250 contacts(9/10)
- Pricing explodes as subscriber list grows(9/10)
- Billing continues after account deletion(8/10)
- Advanced features require expensive paid plans(7/10)
- Forced upgrades by restricting accounts before limits reached(7/10)
ConvertKit
- Account deletion takes 6+ weeks despite promises(9/10)
- Support quality inconsistent and slow response times(6/10)
Mailchimp
- Customer service is nonexistent with no phone support(9/10)
ConvertKit
- Email builder is clunky and frustrating to use(7/10)
- Interface becomes overwhelming with more features(6/10)
Mailchimp
- Email builder has clunky formatting and weird quirks(7/10)
ConvertKit
- Limited template and design customization options(7/10)
Mailchimp
- Advanced features like automation are confusing to set up(6/10)
ConvertKit
- Integrations limited compared to larger platforms(5/10)
Mailchimp
- E-commerce sync creates duplicate contacts(5/10)
ConvertKit
- Email deliverability issues reported by some users(7/10)
Mailchimp
- Emails frequently land in spam or promotions folders(9/10)
ConvertKit
- GDPR compliance concerns with data deletion delays(8/10)
Mailchimp
- Accounts suspended without clear explanation(8/10)
ConvertKit
No signals
Mailchimp
- Platform runs slow with large contact lists(6/10)
Pricing Comparison
ConvertKit
Users: 1 user
Storage: Not specified
Limits: No automation, no integrations, community support only, ConvertKit branding
Users: 1 user
Storage: Not specified
Limits: No subscriber scoring, no newsletter referrals, no advanced reporting, 1 user only
Users: Unlimited
Storage: Not specified
Limits: Expensive for solo creators. Many 'Pro' features are basic in competitors.
Mailchimp
Users: 1 user
Storage: Not specified
Limits: Only 250 contacts, 500 emails, single audience, no automation, no phone/chat support, Mailchimp branding
Users: 3 users
Storage: Not specified
Limits: Limited automation, no advanced segmentation, basic reporting, 3 audience limit
Users: 5 users
Storage: Not specified
Limits: Some advanced features still limited, 5 audience limit
Users: Unlimited
Storage: Not specified
Limits: Extremely expensive for what you get compared to alternatives
Feature Comparison
| Feature | ConvertKit | Mailchimp |
|---|---|---|
| Email broadcasts All plans | ||
| Email campaigns All plans | ||
| Automation | ||
| Automation sequences Creator+ only | ||
| Visual automation builder Creator+ only | ||
| Marketing | ||
| Automation Limited on lower tiers | ||
| Landing pages All plans | ||
| SMS marketing Limited compared to dedicated platforms | ||
| Testing | ||
| A/B testing Essentials and above | ||
| Audience | ||
| Subscriber tagging All plans | ||
| Segmentation Advanced on Standard+ | ||
| Integrations | ||
| Third-party integrations Creator+ only | ||
| 300+ integrations E-commerce, CRM, apps | ||
| Growth | ||
| Newsletter referral program Creator Pro only | ||
| Support | ||
| Phone support Premium only ($350+/mo) | ||
| Free migration support DIY only | ||
| Analytics | ||
| Subscriber scoring Creator Pro only | ||
| Advanced reporting Creator Pro only | ||
| CRM | ||
| CRM features Very basic | ||
| Branding | ||
| Custom domains Creator+ only | ||
| Pricing | ||
| Generous free plan Only 250 contacts now | ||
| Contact-based pricing Charges for ALL contacts | ||
| Collaboration | ||
| Team collaboration Creator Pro only | ||
| Monetization | ||
| Native ad network Not available | ||