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  1. Home
  2. Compare
  3. Copper vs HubSpot

CoppervsHubSpot

Saas58
vs
Saas
ScoresSignalsPricingFeatures

Score Comparison

58
Overall
54
50
Pricing
30
70
Usability
60
55
Performance
65
35
Support
35
60
Reliability
70
80
Onboarding
40
70
Mobile
60
65
Security
75
40
Integrations
80
CopperHubSpot

Signals Comparison

Integrations

Copper

  • Google Workspace-only lock-in limits flexibility(9/10)
  • Automation limited to email - no LinkedIn or calling features(6/10)

HubSpot

No signals

Pricing

Copper

  • Basic plan limited to only 3 users with minimal features(8/10)
  • Auto-renewal charges continue even after cancellation attempts(9/10)

HubSpot

  • Pricing compounds across multiple dimensions(9/10)
  • 2024 pricing changes caused 5x-20x cost increases(10/10)
  • Mandatory onboarding fees of $7,000-$10,000(9/10)
  • Annual contract lock-in with no early termination(8/10)
  • Unexpected charges when exceeding contact limits(9/10)
Support

Copper

  • Customer support is slow and difficult to reach(8/10)

HubSpot

  • Customer service issues - slow and generic responses(8/10)
Performance

Copper

  • Email sync problems link messages to wrong contacts(7/10)
  • System slows down significantly with larger databases(7/10)

HubSpot

No signals

Customization

Copper

  • Limited customization restricts growing businesses(8/10)
  • Cannot merge duplicate contacts without manual scrolling(5/10)
  • Feature requests ignored for years(6/10)

HubSpot

  • Limited customization without expensive add-ons(5/10)
Usability

Copper

  • Gmail extension breaks basic Gmail functionality(6/10)
  • No email templates or estimate sending capabilities(5/10)

HubSpot

  • Steep learning curve and complex navigation(6/10)
  • Email handling lacks control settings(5/10)
Onboarding

Copper

No signals

HubSpot

  • Data import is extremely complicated(7/10)

Pricing Comparison

Copper

Starter
$9/mo

Users: Unlimited users

Storage: Not specified

Limits: No workflow automation, limited reporting, no bulk email, no integrations beyond Google

$12/user if billed monthly instead of annually. Very limited features push users to upgrade quickly.
Basic
$23/mo

Users: 3 users maximum

Storage: Not specified

Limits: Maximum 3 users (arbitrary cap), no workflow automation, limited integrations, no phone support

$29/user if billed monthly. 3-user cap forces upgrade for growing teams. Basic features still missing.
Professional
Popular
$59/mo

Users: Unlimited users

Storage: Not specified

Limits: No advanced security features, limited customization compared to enterprise CRMs

$69/user if billed monthly. Many 'essential' features only available at this tier. Significant jump from Basic.
Business
$99/mo

Users: Unlimited users

Storage: Not specified

Limits: Still lacks enterprise features like custom roles, advanced security, unlimited customization

$134/user if billed monthly. Almost 50% more for monthly billing. Annual commitment required for best pricing.

HubSpot

Free Tools
Free

Users: Unlimited users

Storage: Limited

Limits: No automation workflows, Limited reporting, HubSpot branding everywhere, No phone support, Limited email sends

HubSpot branding on all customer-facing tools, Very limited email marketing, No automation
Starter
$20/mo

Users: 2 users included

Storage: Standard

Limits: Basic automation only, Limited A/B testing, No advanced reporting, Limited sequences

Annual billing required ($15/mo), Additional users $20/mo each, Contact tier overage charges
Professional
Popular
$890/mo

Users: 5 users included

Storage: Large

Limits: Onboarding fee non-negotiable, Annual contract lock-in, Limited to 5 users before extra charges

MANDATORY $3,000 onboarding fee, Annual commitment required, Additional seats $45/mo, 2,000 marketing contacts included - overages expensive
Enterprise
$3600/mo

Users: 10 users included

Storage: Enterprise

Limits: Multi-year contracts often pushed, Implementation takes months, Requires dedicated admin

MANDATORY $7,000-$10,000 onboarding fee, Annual contract required, 10,000 marketing contacts included - overages add up fast

Feature Comparison

FeatureCopperHubSpot
Integrations
Google Workspace integration

Best-in-class, native integration

Microsoft 365 integration

Not supported at all

LinkedIn integration

Business plan only ($99/user)

1000+ integrations

Via App Marketplace

API access

Available on paid plans

Core
Free CRM

Genuinely useful free tier

Sales
Pipeline management

All plans

Sales pipeline

All tiers

Predictive lead scoring

Enterprise only ($3,600/mo)

Marketing
Email marketing

Limited on free, full on Starter+

A/B testing

Professional tier+ only

Marketing automation

Sales-focused only

Automation
Workflow automation

Professional plan and above only

Communication
Email templates

Limited/missing feature

Phone integration

No native calling features

Mobile
Mobile apps

iOS and Android

Learning
HubSpot Academy

Free courses and certifications

Customization
Remove HubSpot branding

Starter tier+ only

Analytics
Custom reporting

Professional plan and above

Security
SSO/SAML

Enterprise only

Pricing
Free plan

14-day trial only

Monthly billing option

Annual contracts required for most plans

Transparent pricing

Complex 4-dimension pricing model

Onboarding
Free onboarding

Mandatory paid onboarding $3K-$10K

Easy data migration

Data import is extremely complicated