CoppervsInsightly

Saas58

Saas55

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

CopperInsightly

Signals Comparison

Integrations

Copper

Google Workspace-only lock-in limits flexibility(9/10)
Automation limited to email - no LinkedIn or calling features(6/10)

Insightly

API changes break integrations without warning(7/10)

Pricing

Copper

Basic plan limited to only 3 users with minimal features(8/10)
Auto-renewal charges continue even after cancellation attempts(9/10)

Insightly

Contact limits force constant upgrades or data deletion(8/10)
Annual billing only - no monthly option available(8/10)
Hidden setup fees up to $3,000 for technical configuration(8/10)

Support

Copper

Customer support is slow and difficult to reach(8/10)

Insightly

Customer support is slow and often unhelpful(9/10)

Performance

Copper

Email sync problems link messages to wrong contacts(7/10)
System slows down significantly with larger databases(7/10)

Insightly

Bugs and glitches persist especially in bulk editing(7/10)

Customization

Copper

Limited customization restricts growing businesses(8/10)
Cannot merge duplicate contacts without manual scrolling(5/10)
Feature requests ignored for years(6/10)

Insightly

Reporting and analytics far less advanced than competitors(7/10)
Advanced features locked behind expensive tiers(6/10)

Usability

Copper

Gmail extension breaks basic Gmail functionality(6/10)
No email templates or estimate sending capabilities(5/10)

Insightly

Clunky interface with workflows that don't flow well(6/10)
Project management features lack visual views(5/10)

Onboarding

Copper

No signals

Insightly

Steep learning curve takes months to master(7/10)

Reliability

Copper

No signals

Insightly

Calendar integration bugs make scheduling unusable(7/10)

Pricing Comparison

Copper

Starter

$9/mo

Users: Unlimited users

Storage: Not specified

Limits: No workflow automation, limited reporting, no bulk email, no integrations beyond Google

$12/user if billed monthly instead of annually. Very limited features push users to upgrade quickly.

Basic

$23/mo

Users: 3 users maximum

Storage: Not specified

Limits: Maximum 3 users (arbitrary cap), no workflow automation, limited integrations, no phone support

$29/user if billed monthly. 3-user cap forces upgrade for growing teams. Basic features still missing.

Professional

Popular

$59/mo

Users: Unlimited users

Storage: Not specified

Limits: No advanced security features, limited customization compared to enterprise CRMs

$69/user if billed monthly. Many 'essential' features only available at this tier. Significant jump from Basic.

Business

$99/mo

Users: Unlimited users

Storage: Not specified

Limits: Still lacks enterprise features like custom roles, advanced security, unlimited customization

$134/user if billed monthly. Almost 50% more for monthly billing. Annual commitment required for best pricing.

Insightly

Plus

$29/yr

Users: Unlimited users

Storage: 100,000 records, 10GB files

Limits: 100K record limit, limited storage (10GB), basic reporting only, limited bulk email

Annual billing only - no monthly option. Record limits force upgrade. Additional tasks cost $249/25K per month.

Professional

Popular

$49/yr

Users: Unlimited users

Storage: 250,000 records, 100GB files

Limits: 250K record limit, advanced automation limited, still missing enterprise security features

Still requires annual commitment. Technical setup can cost $3,000 extra. Advanced features still limited.

Enterprise

$99/yr

Users: Unlimited users

Storage: 500,000 records, unlimited files

Limits: Even Enterprise has 500K record limit. Some features still require add-on purchases.

More than 3x Plus pricing. Professional services often required for setup. $3,000 technical setup fee may apply.

Feature Comparison

Feature	Copper	Insightly
Integrations
Google Workspace integration Best-in-class, native integration
Microsoft 365 integration Not supported at all
LinkedIn integration Business plan only ($99/user)
API access Available on paid plans
QuickBooks native integration Requires third-party
CRM
Contact management Subject to record limits
Unlimited contacts All plans have limits
PM
Project management Basic, lacks visual views
Sales
Pipeline management All plans
Automation
Workflow automation Professional plan and above only
Communication
Email templates Limited/missing feature
Phone integration No native calling features
Mobile
Mobile apps iOS and Android
Marketing
Marketing automation Sales-focused only
Pricing
Monthly billing option Annual only
Free plan 14-day trial only
Analytics
Custom reporting Professional plan and above

Signals Comparison

Integrations

Copper

Google Workspace-only lock-in limits flexibility(9/10)
Automation limited to email - no LinkedIn or calling features(6/10)

Insightly

API changes break integrations without warning(7/10)

Pricing

Copper

Basic plan limited to only 3 users with minimal features(8/10)
Auto-renewal charges continue even after cancellation attempts(9/10)

Insightly

Contact limits force constant upgrades or data deletion(8/10)
Annual billing only - no monthly option available(8/10)
Hidden setup fees up to $3,000 for technical configuration(8/10)

Support

Copper

Customer support is slow and difficult to reach(8/10)

Insightly

Customer support is slow and often unhelpful(9/10)

Performance

Copper

Email sync problems link messages to wrong contacts(7/10)
System slows down significantly with larger databases(7/10)

Insightly

Bugs and glitches persist especially in bulk editing(7/10)

Customization

Copper

Limited customization restricts growing businesses(8/10)
Cannot merge duplicate contacts without manual scrolling(5/10)
Feature requests ignored for years(6/10)

Insightly

Reporting and analytics far less advanced than competitors(7/10)
Advanced features locked behind expensive tiers(6/10)

Usability

Copper

Gmail extension breaks basic Gmail functionality(6/10)
No email templates or estimate sending capabilities(5/10)

Insightly

Clunky interface with workflows that don't flow well(6/10)
Project management features lack visual views(5/10)

Onboarding

Copper

No signals

Insightly

Steep learning curve takes months to master(7/10)

Reliability

Copper

No signals

Insightly

Calendar integration bugs make scheduling unusable(7/10)

Pricing Comparison

Copper

Starter

$9/mo

Users: Unlimited users

Storage: Not specified

Limits: No workflow automation, limited reporting, no bulk email, no integrations beyond Google

$12/user if billed monthly instead of annually. Very limited features push users to upgrade quickly.

Basic

$23/mo

Users: 3 users maximum

Storage: Not specified

Limits: Maximum 3 users (arbitrary cap), no workflow automation, limited integrations, no phone support

$29/user if billed monthly. 3-user cap forces upgrade for growing teams. Basic features still missing.

Professional

Popular

$59/mo

Users: Unlimited users

Storage: Not specified

Limits: No advanced security features, limited customization compared to enterprise CRMs

$69/user if billed monthly. Many 'essential' features only available at this tier. Significant jump from Basic.

Business

$99/mo

Users: Unlimited users

Storage: Not specified

Limits: Still lacks enterprise features like custom roles, advanced security, unlimited customization

$134/user if billed monthly. Almost 50% more for monthly billing. Annual commitment required for best pricing.

Insightly

Plus

$29/yr

Users: Unlimited users

Storage: 100,000 records, 10GB files

Limits: 100K record limit, limited storage (10GB), basic reporting only, limited bulk email

Annual billing only - no monthly option. Record limits force upgrade. Additional tasks cost $249/25K per month.

Professional

Popular

$49/yr

Users: Unlimited users

Storage: 250,000 records, 100GB files

Limits: 250K record limit, advanced automation limited, still missing enterprise security features

Still requires annual commitment. Technical setup can cost $3,000 extra. Advanced features still limited.

Enterprise

$99/yr

Users: Unlimited users

Storage: 500,000 records, unlimited files

Limits: Even Enterprise has 500K record limit. Some features still require add-on purchases.

More than 3x Plus pricing. Professional services often required for setup. $3,000 technical setup fee may apply.

Feature Comparison

Feature	Copper	Insightly
Integrations
Google Workspace integration Best-in-class, native integration
Microsoft 365 integration Not supported at all
LinkedIn integration Business plan only ($99/user)
API access Available on paid plans
QuickBooks native integration Requires third-party
CRM
Contact management Subject to record limits
Unlimited contacts All plans have limits
PM
Project management Basic, lacks visual views
Sales
Pipeline management All plans
Automation
Workflow automation Professional plan and above only
Communication
Email templates Limited/missing feature
Phone integration No native calling features
Mobile
Mobile apps iOS and Android
Marketing
Marketing automation Sales-focused only
Pricing
Monthly billing option Annual only
Free plan 14-day trial only
Analytics
Custom reporting Professional plan and above