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  1. Home
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  3. Discord vs Loom

DiscordvsLoom

App
vs
Saas
ScoresSignalsPricingFeatures

Score Comparison

52
Overall
57
70
Pricing
50
55
Usability
75
70
Performance
55
15
Support
30
45
Reliability
50
45
Onboarding
55
55
Mobile
60
40
Security
70
75
Integrations
70
DiscordLoom

Signals Comparison

Support

Discord

  • Customer support uses bots, ignores real issues(9/10)

Loom

  • Customer support is unresponsive(8/10)
Reliability

Discord

  • Accounts banned by AI without explanation or appeal(10/10)
  • Phone verification blocks legitimate users(7/10)

Loom

  • Recordings fail to save or crash mid-recording(9/10)
  • Service outages lock users out of recordings(7/10)
Usability

Discord

  • 2025 UI redesign universally hated(8/10)
  • Reporting harassment is useless(8/10)

Loom

  • Basic editing options - not suitable for professional videos(5/10)
  • Desktop app constantly opens browser unnecessarily(5/10)
Security

Discord

  • Privacy concerns - PC scanning and data collection(8/10)
  • Data breaches and security incidents(9/10)

Loom

No signals

Pricing

Discord

  • Server boosts are expensive with minimal benefit(6/10)

Loom

  • Free plan severely limited - only 5 minutes and 100 videos(6/10)
  • Atlassian billing uses fixed tiers - small teams overpay(6/10)
  • Rigid refund policy with no flexibility on renewals(6/10)
Mobile

Discord

  • Mobile app glitches and crashes(6/10)

Loom

No signals

Onboarding

Discord

  • Complex and overwhelming for beginners(5/10)

Loom

  • Atlassian login migration broke access for existing users(8/10)
Performance

Discord

No signals

Loom

  • Audio and video sync issues (Loom lag)(7/10)

Pricing Comparison

Discord

Free
Popular
Free

Users: Unlimited

Storage: 8MB file upload limit

Limits: 8MB upload limit, 720p/30fps streaming max, No animated avatar/banner, Can't use custom emojis globally

Server boosts to unlock server features, Can't use emojis across servers, Lower streaming quality
Nitro Basic
$2.99/mo

Users: 1 user

Storage: 50MB file upload

Limits: No animated avatar/banner, No HD streaming, No server boosts, Can't join 200 servers

No server boosts included, Many Nitro features still locked, Must pay more for full experience
Nitro
$9.99/mo

Users: 1 user

Storage: 500MB file upload

Limits: Boosting servers beyond the 2 included costs extra, Premium features feel limited for the price

Only includes 2 boosts - reaching Level 3 requires 14 boosts ($49+ more), Yearly commitment for discount
Server Boost
$4.99/mo

Users: 1 boost

Storage: N/A

Limits: Boosting only benefits one server, Benefits are marginal for individual users, Considered overpriced by many

Level 2 costs $34.93/mo total (7 boosts), Level 3 costs $69.86/mo total (14 boosts), Premium perks cost 3 additional boosts each

Loom

Starter (Free)
Free

Users: 1 user

Storage: 100 videos accessible

Limits: 5-minute max per video, Only 100 videos accessible, No advanced editing, No custom branding, No engagement insights

Most features locked, Pushed to upgrade quickly, Very limited recording time
Business
Popular
$15/mo

Users: Per user

Storage: Unlimited videos

Limits: No AI enhancements, Some team features limited

AI features require higher tier, Annual billing required for advertised price, Atlassian purchases use fixed tiers - may overpay
Business + AI
$20/mo

Users: Per user

Storage: Unlimited videos

Limits: Enterprise features still locked

$5/user premium over Business, AI features may not work perfectly on all accents/languages
Enterprise
Free

Users: Unlimited

Storage: Unlimited

Limits: Requires sales call, Long-term commitment expected

Can exceed $40,000/year depending on user count and integrations, Pricing not transparent - must negotiate with sales

Feature Comparison

FeatureDiscordLoom
Communication
Voice Chat

Low latency, good quality

Video Calls

Up to 25 people in server, quality varies

Screen Sharing

Limited to 720p/30fps on free, 4K/60fps on Nitro

Text Messaging

Not end-to-end encrypted

Recording
Screen Recording

Full screen, window, or browser tab

Webcam Recording

Bubble overlay or full cam

Audio Recording

Mic and system audio, sync issues reported

Editing
Basic Editing

Trim, cut - no advanced features

Text Overlays

Not available - use other tools

Transitions/Effects

Not available

Community
Server Communities

Complex permission system

Integrations
Bot Integration

Extensive ecosystem, requires technical setup

Atlassian Integration

Jira, Confluence, Trello

Customization
Custom Emojis

Server-specific unless you have Nitro

AI
AI Transcription

Business+ tier only

AI Filler Word Removal

Business+ tier only

Auto Chapters

Business+ tier only

Productivity
File Sharing

8MB limit free, 500MB with Nitro

Message Search

Limited compared to Slack

Platforms
Mobile App

iOS and Android, has known issues

Desktop App

Windows, macOS, Linux

Web App

Full-featured browser access

Chrome Extension

Available but less reliable than app

Sharing
Link Sharing

Core feature - easy sharing

Security
Password Protection

Business tier and above

End-to-end Encryption

Only for voice/video, NOT text messages

2FA Authentication

Available but phone verification has issues

Analytics
Engagement Insights

Who watched, how long

Management
Admin Controls

Basic, not enterprise-grade