DiscordvsSlack

App
vs
Saas58

Score Comparison

52
Overall
58
70
Pricing
42
55
Usability
70
70
Performance
55
15
Support
45
45
Reliability
62
45
Onboarding
75
55
Mobile
55
40
Security
55
75
Integrations
90
DiscordSlack

Signals Comparison

Support

Discord

  • Customer support uses bots, ignores real issues(9/10)

Slack

  • Customer support is slow and stringent with bureaucratic policies(7/10)
Reliability

Discord

  • Accounts banned by AI without explanation or appeal(10/10)
  • Phone verification blocks legitimate users(7/10)

Slack

  • Slack outages: messages not sending and Slack not loading(8/10)
  • Slack notifications not working or delayed(6/10)
Usability

Discord

  • 2025 UI redesign universally hated(8/10)
  • Reporting harassment is useless(8/10)

Slack

  • Notification overload destroys focus and productivity(8/10)
  • Slack search can't find old messages(7/10)
  • Slack threads get lost and conversations become chaotic(6/10)
Security

Discord

  • Privacy concerns - PC scanning and data collection(8/10)
  • Data breaches and security incidents(9/10)

Slack

  • Is Slack secure? No end-to-end encryption(8/10)
Pricing

Discord

  • Server boosts are expensive with minimal benefit(6/10)

Slack

  • Free plan deletes messages after 90 days, permanently after 1 year(9/10)
  • Enterprise Grid is effectively a one-way upgrade(8/10)
  • Slack raised Business+ price 20% in 2025 (now $15/user)(7/10)
  • Best Slack AI features locked behind Business+(6/10)
Mobile

Discord

  • Mobile app glitches and crashes(6/10)

Slack

No signals

Onboarding

Discord

  • Complex and overwhelming for beginners(5/10)

Slack

No signals

Performance

Discord

No signals

Slack

  • Why is Slack using so much memory?(6/10)

Pricing Comparison

Discord

Free
Popular
Free

Users: Unlimited

Storage: 8MB file upload limit

Limits: 8MB upload limit, 720p/30fps streaming max, No animated avatar/banner, Can't use custom emojis globally

Server boosts to unlock server features, Can't use emojis across servers, Lower streaming quality
Nitro Basic
$2.99/mo

Users: 1 user

Storage: 50MB file upload

Limits: No animated avatar/banner, No HD streaming, No server boosts, Can't join 200 servers

No server boosts included, Many Nitro features still locked, Must pay more for full experience
Nitro
$9.99/mo

Users: 1 user

Storage: 500MB file upload

Limits: Boosting servers beyond the 2 included costs extra, Premium features feel limited for the price

Only includes 2 boosts - reaching Level 3 requires 14 boosts ($49+ more), Yearly commitment for discount
Server Boost
$4.99/mo

Users: 1 boost

Storage: N/A

Limits: Boosting only benefits one server, Benefits are marginal for individual users, Considered overpriced by many

Level 2 costs $34.93/mo total (7 boosts), Level 3 costs $69.86/mo total (14 boosts), Premium perks cost 3 additional boosts each

Slack

Free
Free

Limits: No group huddles, 10-app limit, no SSO, no unlimited history

Messages and files older than 90 days are hidden; data older than 1 year is permanently deleted (since Aug 26, 2024) and cannot be recovered by upgrading
Pro
Popular
$7.25/yr

Limits: Slackbot only as a trial; no AI recaps/translations; per Slack's help center, SSO/SCIM on Pro require a connected Salesforce org

$8.75/user/month if billed monthly; billed per active member; advanced AI and full Slackbot require Business+
Business+
$15/yr

Limits: No enterprise search, no EKM, single workspace

$18/user/month billed monthly; raised from $12.50/$15 in June 2025; turning AI off does not reduce the price; extra Slackbot usage via Flex Credits
Enterprise+
$45/yr

Limits: Annual contract; licensing guides describe no downgrade path after an Enterprise Grid migration

Annual billing only via sales; Enterprise Key Management and frontline add-ons priced separately

Feature Comparison

FeatureDiscordSlack
Communication
Voice Chat

Low latency, good quality

Real-time messaging

Channels, DMs, threads

Video Calls

Up to 25 people in server, quality varies

Video calls

Huddles: 1:1 on Free, group huddles on paid plans

Screen Sharing

Limited to 720p/30fps on free, 4K/60fps on Nitro

Text Messaging

Not end-to-end encrypted

Data
Message history

Free: 90 days visible, 1 year then deleted. Paid: Unlimited

Data export

Business+ and above for compliance exports

Integrations
Third-party integrations

2,600+ apps. Free plan limited to 10 apps

Bot Integration

Extensive ecosystem, requires technical setup

Community
Server Communities

Complex permission system

Security
SSO/SAML

Listed on Pro and above (Pro requires a connected Salesforce org)

End-to-end encryption

Not available. EKM (customer-managed keys) is an Enterprise+ add-on

End-to-end Encryption

Only for voice/video, NOT text messages

2FA Authentication

Available but phone verification has issues

Customization
Custom Emojis

Server-specific unless you have Nitro

AI
Slack AI

Basic AI on Free/Pro; advanced AI and Slackbot on Business+ and up. Standalone add-on discontinued in 2025

Productivity
File Sharing

8MB limit free, 500MB with Nitro

Message Search

Limited compared to Slack

Accessibility
Mobile app

iOS and Android, notification reliability issues

Platforms
Mobile App

iOS and Android, has known issues

Desktop App

Windows, macOS, Linux

Web App

Full-featured browser access

Enterprise
Audit logs

Enterprise plans

Collaboration
Guest access

Single-channel guests free, multi-channel count as paid users

Compliance
HIPAA compliance

Enterprise+ only

FedRAMP authorized

Moderate authorization available

Management
Admin Controls

Basic, not enterprise-grade