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  3. Discord vs Slack

DiscordvsSlack

App
vs
Saas
ScoresSignalsPricingFeatures

Score Comparison

52
Overall
58
70
Pricing
40
55
Usability
70
70
Performance
55
15
Support
45
45
Reliability
65
45
Onboarding
75
55
Mobile
55
40
Security
50
75
Integrations
90
DiscordSlack

Signals Comparison

Support

Discord

  • Customer support uses bots, ignores real issues(9/10)

Slack

  • Customer support is slow and stringent with bureaucratic policies(7/10)
Reliability

Discord

  • Accounts banned by AI without explanation or appeal(10/10)
  • Phone verification blocks legitimate users(7/10)

Slack

No signals

Usability

Discord

  • 2025 UI redesign universally hated(8/10)
  • Reporting harassment is useless(8/10)

Slack

  • Notification overload destroys focus and productivity(8/10)
  • Search is 'heinous' - impossible to find information(7/10)
  • Threading is broken - discourages organization and creates chaos(6/10)
Security

Discord

  • Privacy concerns - PC scanning and data collection(8/10)
  • Data breaches and security incidents(9/10)

Slack

  • No end-to-end encryption - data breaches have exposed sensitive messages(8/10)
Pricing

Discord

  • Server boosts are expensive with minimal benefit(6/10)

Slack

  • Free plan deletes messages after 90 days, permanently after 1 year(9/10)
  • Enterprise Grid is a permanent one-way upgrade with no downgrade option(10/10)
  • 9% annual price increase enforced at renewal(8/10)
  • Slack AI is a separate $10/user add-on that must be purchased for ALL users(7/10)
  • 3-user minimum on Pro plan - teams of 2 pay for 3(5/10)
Mobile

Discord

  • Mobile app glitches and crashes(6/10)

Slack

  • Mobile notifications frequently delayed or broken(6/10)
Onboarding

Discord

  • Complex and overwhelming for beginners(5/10)

Slack

No signals

Performance

Discord

No signals

Slack

  • Desktop app consumes excessive RAM - up to 4GB per workspace(6/10)

Pricing Comparison

Discord

Free
Popular
Free

Users: Unlimited

Storage: 8MB file upload limit

Limits: 8MB upload limit, 720p/30fps streaming max, No animated avatar/banner, Can't use custom emojis globally

Server boosts to unlock server features, Can't use emojis across servers, Lower streaming quality
Nitro Basic
$2.99/mo

Users: 1 user

Storage: 50MB file upload

Limits: No animated avatar/banner, No HD streaming, No server boosts, Can't join 200 servers

No server boosts included, Many Nitro features still locked, Must pay more for full experience
Nitro
$9.99/mo

Users: 1 user

Storage: 500MB file upload

Limits: Boosting servers beyond the 2 included costs extra, Premium features feel limited for the price

Only includes 2 boosts - reaching Level 3 requires 14 boosts ($49+ more), Yearly commitment for discount
Server Boost
$4.99/mo

Users: 1 boost

Storage: N/A

Limits: Boosting only benefits one server, Benefits are marginal for individual users, Considered overpriced by many

Level 2 costs $34.93/mo total (7 boosts), Level 3 costs $69.86/mo total (14 boosts), Premium perks cost 3 additional boosts each

Slack

Free
Free

Users: Unlimited users

Storage: 5GB total

Limits: No SSO, No compliance exports, No guest access controls, No custom retention policies, Cannot recover data after 1 year

Messages older than 90 days hidden, data >1 year PERMANENTLY DELETED (Aug 2024), 10 app integration limit fills fast, no customer support
Pro
Popular
$7.25/mo

Users: Minimum 3 users required

Storage: 10GB per user

Limits: No SSO/SAML, No data exports for compliance, No user provisioning, No audit logs

$8.75/user if billed monthly (17% more), 3-user minimum means $21.75/month minimum, Slack AI is additional $10/user, Multi-channel guests count as paid users
Business+
$15/mo

Users: Per user pricing

Storage: 20GB per user

Limits: No Enterprise Key Management, No HIPAA compliance, No unlimited workspaces, Cannot downgrade if you later upgrade to Grid

$18/user if billed monthly (June 2025 price increase), Slack AI still additional $10/user, Enterprise features locked behind higher tier
Enterprise+
$45/mo

Users: Unlimited workspaces

Storage: 1TB per user

Limits: Annual commitment required, Cannot downgrade to Business+ ever, Multi-year contracts often required for discounts

No downgrade path - permanent lock-in, 9% annual price increase at renewal, $950K more annually vs lower tiers for 5K users, Must purchase Slack AI for all users if any need it

Feature Comparison

FeatureDiscordSlack
Communication
Voice Chat

Low latency, good quality

Real-time messaging

Channels, DMs, threads

Video Calls

Up to 25 people in server, quality varies

Video calls

Huddles and integrations, up to 50 people on paid plans

Screen Sharing

Limited to 720p/30fps on free, 4K/60fps on Nitro

Text Messaging

Not end-to-end encrypted

Data
Message history

Free: 90 days visible, 1 year then deleted. Paid: Unlimited

Data export

Business+ and above for compliance exports

Integrations
Third-party integrations

2,600+ apps. Free plan limited to 10 integrations

Bot Integration

Extensive ecosystem, requires technical setup

Community
Server Communities

Complex permission system

Security
SSO/SAML

Business+ and above only ($15/user)

End-to-end encryption

Not available. EKM (customer keys) only on Enterprise+

End-to-end Encryption

Only for voice/video, NOT text messages

2FA Authentication

Available but phone verification has issues

Customization
Custom Emojis

Server-specific unless you have Nitro

AI
Slack AI

Separate $10/user add-on, must buy for ALL users

Productivity
File Sharing

8MB limit free, 500MB with Nitro

Message Search

Limited compared to Slack

Accessibility
Mobile app

iOS and Android, notification reliability issues

Platforms
Mobile App

iOS and Android, has known issues

Desktop App

Windows, macOS, Linux

Web App

Full-featured browser access

Enterprise
Audit logs

Enterprise+ only ($45/user)

Collaboration
Guest access

Single-channel guests free, multi-channel count as paid users

Compliance
HIPAA compliance

Enterprise+ only

FedRAMP authorized

Moderate authorization available

Management
Admin Controls

Basic, not enterprise-grade