DripvsMailchimp

Drip

• Expensive compared to similar tools - no free plan(8/10)
• Live chat support requires $99+/month plan(5/10)

Mailchimp

• Free plan gutted from 2000 to just 250 contacts(9/10)
• Pricing explodes as subscriber list grows(9/10)
• Billing continues after account deletion(8/10)
• Advanced features require expensive paid plans(7/10)
• Forced upgrades by restricting accounts before limits reached(7/10)

Drip

• Constant bugs - 'error please refresh' messages and freezing(8/10)
• Steep learning curve - hard to find where things are(6/10)
• Template library feels limited and constraining(5/10)
• Email builder doesn't save font and color settings(7/10)
• No A/B testing in Broadcasts or Workflows(6/10)

Mailchimp

• Email builder has clunky formatting and weird quirks(7/10)

Drip

• Support is slow and gives incomplete answers(8/10)

Mailchimp

• Customer service is nonexistent with no phone support(9/10)

Drip

• No landing page builder - missing expected feature(6/10)
• Analytics and reporting lack depth(6/10)

Mailchimp

• Advanced features like automation are confusing to set up(6/10)

Drip

• Campaign emails going out at wrong times(7/10)

Mailchimp

• Emails frequently land in spam or promotions folders(9/10)

Drip

• Not suitable for non-ecommerce businesses(7/10)

Mailchimp

• E-commerce sync creates duplicate contacts(5/10)

Drip

No signals

Mailchimp

• Accounts suspended without clear explanation(8/10)

Drip

No signals

Mailchimp

• Platform runs slow with large contact lists(6/10)