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  1. Home
  2. Compare
  3. Dropbox vs OneDrive

DropboxvsOneDrive

Saas
vs
Saas
ScoresSignalsPricingFeatures

Score Comparison

58
Overall
60
45
Pricing
75
78
Usability
65
85
Performance
50
25
Support
45
82
Reliability
45
75
Onboarding
70
80
Mobile
75
55
Security
65
90
Integrations
85
DropboxOneDrive

Signals Comparison

Pricing

Dropbox

  • Extremely limited 2GB free storage compared to competitors(8/10)
  • Significantly more expensive than Google Drive and OneDrive(8/10)
  • Unexpected billing issues and charges without service(7/10)

OneDrive

  • Only 5GB free storage - much less than competitors(6/10)
  • Standalone OneDrive plans being retired - forced into Microsoft 365(6/10)
Support

Dropbox

  • Nightmare cancellation process - some users report years of trying(9/10)
  • Terrible customer service rated 1.3 out of 5(8/10)

OneDrive

No signals

Security

Dropbox

  • No zero-knowledge encryption - Dropbox can access your files(7/10)

OneDrive

No signals

Performance

Dropbox

  • Syncing slow and inconsistent for large files(6/10)

OneDrive

  • Painfully slow sync speeds frustrate users(8/10)
Usability

Dropbox

  • Web interface is sluggish and limited in functionality(5/10)

OneDrive

  • New 'Hero Link' sharing changes broke old links in 2025(7/10)
  • Cannot control or remove shared files appearing in your OneDrive(5/10)
  • 50,000 item limit when sharing folders(5/10)
Reliability

Dropbox

No signals

OneDrive

  • Major sync bug left unfixed for 10+ months - shared folders disappeared(9/10)
  • Sync conflicts create duplicates and lost work(7/10)

Pricing Comparison

Dropbox

Basic (Free)
Free

Users: 1 user

Storage: 2GB

Limits: Only 2GB storage (competitors offer 5-15GB free), no advanced sharing, limited features

Very limited storage, pressure to upgrade quickly
Plus
Popular
$9.99/mo

Users: 1 user

Storage: 2TB

Limits: Single user only, no team features, still expensive vs competitors

Taxes not included in advertised price, annual billing cheaper but requires upfront payment
Family
$16.99/mo

Users: Up to 6 users

Storage: 2TB shared

Limits: 2TB shared among 6 people can be limiting

Storage shared not per-user, heavy users can exhaust shared pool
Professional
$16.58/mo

Users: 1 user

Storage: 3TB

Limits: Single user only despite business-like pricing

Marketed toward individuals but priced like business tiers
Essentials (Business)
$22/mo

Users: 1+ users

Storage: 3TB

Limits: Need Standard or Advanced for larger teams

Minimum user counts may apply, per-user pricing adds up
Business
$24/mo

Users: Per user (min 3)

Storage: 9TB per user

Limits: 3 user minimum, SSO requires add-on or higher tier

Minimum 3 users required, enterprise features require upgrade

OneDrive

Free
Free

Users: 1 user

Storage: 5GB

Limits: 5GB fills quickly, no Office apps, limited features

Very limited storage compared to Google's 15GB free
OneDrive 100GB
$1.99/mo

Users: 1 user

Storage: 100GB

Limits: Storage only, no productivity apps

No Office apps included
Microsoft 365 Personal
Popular
$6.99/mo

Users: 1 user

Storage: 1TB

Limits: Single user only

Annual plan ($69.99/year) is better value
Microsoft 365 Family
$9.99/mo

Users: Up to 6 users

Storage: 1TB per user (6TB total)

Limits: Storage is per-user, not pooled

Annual plan ($99.99/year) saves money
OneDrive for Business (Basic)
$5/mo

Users: Per user

Storage: 1TB

Limits: Web apps only, being phased out

No desktop Office apps, standalone plans being retired
Microsoft 365 Business Basic
$6/mo

Users: Per user

Storage: 1TB

Limits: Web and mobile apps only

No desktop Office apps
Microsoft 365 Business Standard
$12.5/mo

Users: Per user

Storage: 1TB

Limits: Need Business Premium for advanced security

Annual commitment often required

Feature Comparison

FeatureDropboxOneDrive
Sync
Cross-platform sync

Windows, Mac, Linux, iOS, Android

Platform
Windows integration

Built into Windows 10/11

Mobile apps

iOS and Android

Mac desktop app

Available but historically buggy

Linux desktop app

Available for Linux

Performance
Block-level sync

Faster uploads for changed files

Integrations
Office app integration

Deep integration with Word, Excel, PowerPoint

Third-party integrations

Slack, Zoom, Adobe, etc.

Sharing
File sharing links

Password protection, expiration dates

Storage
Files On-Demand

See all files without downloading

Smart Sync

Online-only files to save local space

Backup
Version history

30-180 days depending on plan

File recovery

Restore deleted files

Security
Personal Vault

Extra-secure folder with 2FA

Ransomware detection

Alerts and file recovery

Zero-knowledge encryption

Dropbox can access your files

Collaboration
Real-time co-authoring

Works best with Office files

Real-time collaboration

Via Paper and integrations

Productivity
Paper (notes/docs)

Built-in document editor

Built-in office suite

Relies on integrations

Usability
Offline access

Mark files for offline use

Admin
Admin console (Business)

Business plans only