FathomvsGrain

Saas

Saas58

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

FathomGrain

Signals Comparison

Usability

Fathom

Visible bot disrupts meetings and makes participants uncomfortable(7/10)
Timestamps extremely inaccurate(6/10)
Summaries jumble conversation flow and mix up tasks(5/10)
'Your questions' section often irrelevant(4/10)
Bot takes up Zoom window and ends up in breakout rooms(5/10)
Transcription struggles with background noise and crosstalk(5/10)
Summaries lack detail and control(5/10)

Grain

Removed In-Meeting Note-Taker Feature(6/10)
No Live Audio Transcription(5/10)
English-Only Platform(6/10)
Cannot Add Metadata Tags to Videos(6/10)
Awful Transcript Formatting When Copying(5/10)

Pricing

Fathom

Free tier limited to only 5 AI summaries per month(7/10)

Grain

Pricey for Smaller Teams(6/10)

Mobile

Fathom

No mobile app for in-person meetings(6/10)

Grain

No Mobile App for iOS(7/10)

Reliability

Fathom

Bot crashes during meetings and keeps rejoining(7/10)
Users lost access to years of transcripts(10/10)

Grain

Tool Can Be Flaky Sometimes(5/10)

Integrations

Fathom

CRM sync issues unresolved for weeks(6/10)

Grain

Only 7 Integrations Available(7/10)
HubSpot Integration Can't Differentiate Meetings from Calls(6/10)

Performance

Fathom

No signals

Grain

Struggles with Fast-Paced Discussions(6/10)
AI Inaccuracy with Phrase Recognition(7/10)
Transcription Quality Varies with Accents(6/10)
Transcription Not at Dictation App Level(6/10)

Pricing Comparison

Fathom

Free

Users: 1 user

Storage: Unlimited

Limits: 5 AI summaries/month, Individual use only, No CRM sync, No team collaboration

Only 5 AI summaries per month, No CRM integrations, No team features

Premium (Monthly)

$19/mo

Users: 1 user

Storage: Unlimited

Limits: Single user, No team features

Higher price vs annual, Still individual plan

Premium (Annual)

Popular

$15/yr

Users: 1 user

Storage: Unlimited

Limits: Single user, Locked for year

Annual commitment required

Team Edition

$29/mo

Users: Per user

Storage: Unlimited

Limits: Per-seat cost, No advanced coaching

Per-user pricing adds up, Monthly billing higher

Team Edition Pro (Annual)

$29/yr

Users: Per user

Storage: Unlimited

Limits: Per-seat pricing

Annual commitment, Per-user pricing scales

Grain

Free

Users: Unlimited users

Storage: Limited recordings

Limits: No advanced AI insights, limited export options, no priority support

Limited recording storage, basic features only, no CRM integrations

Starter

Popular

$15/yr

Users: Per seat

Storage: Unlimited

Limits: Limited AI features, basic analytics only

Billed annually at $180/seat/year. Per-seat pricing adds up for teams. Advanced features require Business plan.

Business

$29/yr

Users: Per seat

Storage: Unlimited

Limits: No SSO, no custom data retention policies

Billed annually at $348/seat/year. For a team of 10, that's $3,480/year. Enterprise features require contacting sales.

Enterprise

$0/mo

Users: Custom

Storage: Custom

Limits: Contact sales for pricing

Custom pricing requires sales contact, likely requires annual commitment

Feature Comparison

Feature	Fathom	Grain
Core Features
Meeting transcription Unlimited on free
AI summaries 5/month free, unlimited paid
Action items Limited on free
Highlight clips Create shareable clips
Platforms
Zoom Recording
Google Meet Recording
Microsoft Teams Recording
Features
Video Clip Creation Core strength
Highlight Sharing
Integrations
Zoom integration Full support
Google Meet integration Full support
Microsoft Teams integration Full support
CRM integrations Paid plans, sync issues reported
Mobile app Not available
HubSpot Integration Can't differentiate meetings/calls
Salesforce Integration Business plan
Slack Integration
AI Features
AI Meeting Summaries
Transcription
Real-time Transcription Post-meeting only
Multilingual Support English only
Mobile
Mobile App (iOS) Major gap
Team Features
Team collaboration Team Edition $29/user
Shared libraries Team Edition+
Pricing
Unlimited storage All plans including free
Free tier Best in market
Organization
Custom Metadata Tags Cannot tag videos
Storage
Unlimited Recordings Paid plans

Signals Comparison

Usability

Fathom

Visible bot disrupts meetings and makes participants uncomfortable(7/10)
Timestamps extremely inaccurate(6/10)
Summaries jumble conversation flow and mix up tasks(5/10)
'Your questions' section often irrelevant(4/10)
Bot takes up Zoom window and ends up in breakout rooms(5/10)
Transcription struggles with background noise and crosstalk(5/10)
Summaries lack detail and control(5/10)

Grain

Removed In-Meeting Note-Taker Feature(6/10)
No Live Audio Transcription(5/10)
English-Only Platform(6/10)
Cannot Add Metadata Tags to Videos(6/10)
Awful Transcript Formatting When Copying(5/10)

Pricing

Fathom

Free tier limited to only 5 AI summaries per month(7/10)

Grain

Pricey for Smaller Teams(6/10)

Mobile

Fathom

No mobile app for in-person meetings(6/10)

Grain

No Mobile App for iOS(7/10)

Reliability

Fathom

Bot crashes during meetings and keeps rejoining(7/10)
Users lost access to years of transcripts(10/10)

Grain

Tool Can Be Flaky Sometimes(5/10)

Integrations

Fathom

CRM sync issues unresolved for weeks(6/10)

Grain

Only 7 Integrations Available(7/10)
HubSpot Integration Can't Differentiate Meetings from Calls(6/10)

Performance

Fathom

No signals

Grain

Struggles with Fast-Paced Discussions(6/10)
AI Inaccuracy with Phrase Recognition(7/10)
Transcription Quality Varies with Accents(6/10)
Transcription Not at Dictation App Level(6/10)

Pricing Comparison

Fathom

Free

Users: 1 user

Storage: Unlimited

Limits: 5 AI summaries/month, Individual use only, No CRM sync, No team collaboration

Only 5 AI summaries per month, No CRM integrations, No team features

Premium (Monthly)

$19/mo

Users: 1 user

Storage: Unlimited

Limits: Single user, No team features

Higher price vs annual, Still individual plan

Premium (Annual)

Popular

$15/yr

Users: 1 user

Storage: Unlimited

Limits: Single user, Locked for year

Annual commitment required

Team Edition

$29/mo

Users: Per user

Storage: Unlimited

Limits: Per-seat cost, No advanced coaching

Per-user pricing adds up, Monthly billing higher

Team Edition Pro (Annual)

$29/yr

Users: Per user

Storage: Unlimited

Limits: Per-seat pricing

Annual commitment, Per-user pricing scales

Grain

Free

Users: Unlimited users

Storage: Limited recordings

Limits: No advanced AI insights, limited export options, no priority support

Limited recording storage, basic features only, no CRM integrations

Starter

Popular

$15/yr

Users: Per seat

Storage: Unlimited

Limits: Limited AI features, basic analytics only

Billed annually at $180/seat/year. Per-seat pricing adds up for teams. Advanced features require Business plan.

Business

$29/yr

Users: Per seat

Storage: Unlimited

Limits: No SSO, no custom data retention policies

Billed annually at $348/seat/year. For a team of 10, that's $3,480/year. Enterprise features require contacting sales.

Enterprise

$0/mo

Users: Custom

Storage: Custom

Limits: Contact sales for pricing

Custom pricing requires sales contact, likely requires annual commitment

Feature Comparison

Feature	Fathom	Grain
Core Features
Meeting transcription Unlimited on free
AI summaries 5/month free, unlimited paid
Action items Limited on free
Highlight clips Create shareable clips
Platforms
Zoom Recording
Google Meet Recording
Microsoft Teams Recording
Features
Video Clip Creation Core strength
Highlight Sharing
Integrations
Zoom integration Full support
Google Meet integration Full support
Microsoft Teams integration Full support
CRM integrations Paid plans, sync issues reported
Mobile app Not available
HubSpot Integration Can't differentiate meetings/calls
Salesforce Integration Business plan
Slack Integration
AI Features
AI Meeting Summaries
Transcription
Real-time Transcription Post-meeting only
Multilingual Support English only
Mobile
Mobile App (iOS) Major gap
Team Features
Team collaboration Team Edition $29/user
Shared libraries Team Edition+
Pricing
Unlimited storage All plans including free
Free tier Best in market
Organization
Custom Metadata Tags Cannot tag videos
Storage
Unlimited Recordings Paid plans