FathomvsKrisp

Saas

App55

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

FathomKrisp

Signals Comparison

Usability

Fathom

Visible bot disrupts meetings and makes participants uncomfortable(7/10)
Timestamps extremely inaccurate(6/10)
Summaries jumble conversation flow and mix up tasks(5/10)
'Your questions' section often irrelevant(4/10)
Bot takes up Zoom window and ends up in breakout rooms(5/10)
Transcription struggles with background noise and crosstalk(5/10)
Summaries lack detail and control(5/10)

Krisp

Only Works with USB Headsets(7/10)
AI Transcription Misses Critical Information(6/10)

Pricing

Fathom

Free tier limited to only 5 AI summaries per month(7/10)

Krisp

Billing Without Notification(9/10)
Refund Requests Refused(8/10)
Expensive for Individual Users(6/10)
Free Tier Limited to 60 Minutes Daily(6/10)

Mobile

Fathom

No mobile app for in-person meetings(6/10)

Krisp

No signals

Reliability

Fathom

Bot crashes during meetings and keeps rejoining(7/10)
Users lost access to years of transcripts(10/10)

Krisp

Software Crashes 1-2 Times Weekly(8/10)
Lost Meeting Transcriptions(9/10)
M1 Mac Performance Issues - Force Quit Required(8/10)

Integrations

Fathom

CRM sync issues unresolved for weeks(6/10)

Krisp

No signals

Performance

Fathom

No signals

Krisp

Robotic/Tunnel Voice Quality(7/10)
Fails in Very Loud Environments(6/10)
Voice Cutting Out Since Updates(7/10)
CPU Spikes and Auto-Disable Issues(7/10)

Support

Fathom

No signals

Krisp

Poor Customer Support Response Times(7/10)

Pricing Comparison

Fathom

Free

Users: 1 user

Storage: Unlimited

Limits: 5 AI summaries/month, Individual use only, No CRM sync, No team collaboration

Only 5 AI summaries per month, No CRM integrations, No team features

Premium (Monthly)

$19/mo

Users: 1 user

Storage: Unlimited

Limits: Single user, No team features

Higher price vs annual, Still individual plan

Premium (Annual)

Popular

$15/yr

Users: 1 user

Storage: Unlimited

Limits: Single user, Locked for year

Annual commitment required

Team Edition

$29/mo

Users: Per user

Storage: Unlimited

Limits: Per-seat cost, No advanced coaching

Per-user pricing adds up, Monthly billing higher

Team Edition Pro (Annual)

$29/yr

Users: Per user

Storage: Unlimited

Limits: Per-seat pricing

Annual commitment, Per-user pricing scales

Krisp

Free

Users: 1 user

Storage: 7-day history

Limits: No unlimited noise cancellation, limited AI features, no team features

60-minute daily limit exhausts quickly for heavy meeting users. Only 7-day history means older meetings are lost.

Pro

Popular

$8/yr

Users: 1 user

Storage: Unlimited

Limits: No team features, no admin controls

Billed annually at $96/year. Monthly option is $16/month - double the price. Auto-renewal issues reported.

Business

$15/yr

Users: Per seat

Storage: Unlimited

Limits: Advanced security features require Enterprise plan

Billed annually at $180/seat/year. Per-seat pricing adds up for teams. Enterprise features require custom plan.

Enterprise

$0/mo

Users: Custom

Storage: Custom

Limits: Contact sales for pricing

Custom pricing requires sales contact, likely requires annual commitment

Feature Comparison

Feature	Fathom	Krisp
Core Features
Meeting transcription Unlimited on free
Background Noise Cancellation 40dB+ suppression
AI summaries 5/month free, unlimited paid
Bidirectional Noise Removal Both incoming and outgoing
Action items Limited on free
Highlight clips Create shareable clips
Integrations
Works with Any App Zoom, Teams, Discord, etc.
Zoom integration Full support
Google Meet integration Full support
Microsoft Teams integration Full support
CRM integrations Paid plans, sync issues reported
Mobile app Not available
AI Features
AI Meeting Transcription Reliability issues reported
AI Meeting Summaries Pro plan only
Multilingual Transcription 16+ languages, Pro plan
Custom Vocabularies Pro plan only
Hardware
USB Headset Support
Bluetooth Support Not supported
3.5mm Jack Support Not supported
Mac M1/M2 Support Some users report issues
Team Features
Team collaboration Team Edition $29/user
Shared libraries Team Edition+
Business
Team Management Business plan only
Pricing
Unlimited storage All plans including free
Free tier Best in market
Security
SSO Business plan only

Signals Comparison

Usability

Fathom

Visible bot disrupts meetings and makes participants uncomfortable(7/10)
Timestamps extremely inaccurate(6/10)
Summaries jumble conversation flow and mix up tasks(5/10)
'Your questions' section often irrelevant(4/10)
Bot takes up Zoom window and ends up in breakout rooms(5/10)
Transcription struggles with background noise and crosstalk(5/10)
Summaries lack detail and control(5/10)

Krisp

Only Works with USB Headsets(7/10)
AI Transcription Misses Critical Information(6/10)

Pricing

Fathom

Free tier limited to only 5 AI summaries per month(7/10)

Krisp

Billing Without Notification(9/10)
Refund Requests Refused(8/10)
Expensive for Individual Users(6/10)
Free Tier Limited to 60 Minutes Daily(6/10)

Mobile

Fathom

No mobile app for in-person meetings(6/10)

Krisp

No signals

Reliability

Fathom

Bot crashes during meetings and keeps rejoining(7/10)
Users lost access to years of transcripts(10/10)

Krisp

Software Crashes 1-2 Times Weekly(8/10)
Lost Meeting Transcriptions(9/10)
M1 Mac Performance Issues - Force Quit Required(8/10)

Integrations

Fathom

CRM sync issues unresolved for weeks(6/10)

Krisp

No signals

Performance

Fathom

No signals

Krisp

Robotic/Tunnel Voice Quality(7/10)
Fails in Very Loud Environments(6/10)
Voice Cutting Out Since Updates(7/10)
CPU Spikes and Auto-Disable Issues(7/10)

Support

Fathom

No signals

Krisp

Poor Customer Support Response Times(7/10)

Pricing Comparison

Fathom

Free

Users: 1 user

Storage: Unlimited

Limits: 5 AI summaries/month, Individual use only, No CRM sync, No team collaboration

Only 5 AI summaries per month, No CRM integrations, No team features

Premium (Monthly)

$19/mo

Users: 1 user

Storage: Unlimited

Limits: Single user, No team features

Higher price vs annual, Still individual plan

Premium (Annual)

Popular

$15/yr

Users: 1 user

Storage: Unlimited

Limits: Single user, Locked for year

Annual commitment required

Team Edition

$29/mo

Users: Per user

Storage: Unlimited

Limits: Per-seat cost, No advanced coaching

Per-user pricing adds up, Monthly billing higher

Team Edition Pro (Annual)

$29/yr

Users: Per user

Storage: Unlimited

Limits: Per-seat pricing

Annual commitment, Per-user pricing scales

Krisp

Free

Users: 1 user

Storage: 7-day history

Limits: No unlimited noise cancellation, limited AI features, no team features

60-minute daily limit exhausts quickly for heavy meeting users. Only 7-day history means older meetings are lost.

Pro

Popular

$8/yr

Users: 1 user

Storage: Unlimited

Limits: No team features, no admin controls

Billed annually at $96/year. Monthly option is $16/month - double the price. Auto-renewal issues reported.

Business

$15/yr

Users: Per seat

Storage: Unlimited

Limits: Advanced security features require Enterprise plan

Billed annually at $180/seat/year. Per-seat pricing adds up for teams. Enterprise features require custom plan.

Enterprise

$0/mo

Users: Custom

Storage: Custom

Limits: Contact sales for pricing

Custom pricing requires sales contact, likely requires annual commitment

Feature Comparison

Feature	Fathom	Krisp
Core Features
Meeting transcription Unlimited on free
Background Noise Cancellation 40dB+ suppression
AI summaries 5/month free, unlimited paid
Bidirectional Noise Removal Both incoming and outgoing
Action items Limited on free
Highlight clips Create shareable clips
Integrations
Works with Any App Zoom, Teams, Discord, etc.
Zoom integration Full support
Google Meet integration Full support
Microsoft Teams integration Full support
CRM integrations Paid plans, sync issues reported
Mobile app Not available
AI Features
AI Meeting Transcription Reliability issues reported
AI Meeting Summaries Pro plan only
Multilingual Transcription 16+ languages, Pro plan
Custom Vocabularies Pro plan only
Hardware
USB Headset Support
Bluetooth Support Not supported
3.5mm Jack Support Not supported
Mac M1/M2 Support Some users report issues
Team Features
Team collaboration Team Edition $29/user
Shared libraries Team Edition+
Business
Team Management Business plan only
Pricing
Unlimited storage All plans including free
Free tier Best in market
Security
SSO Business plan only