FathomvsFireflies.ai
Fathom
Saas
- Price:
- Free plan, paid from $19/mo
Fireflies.ai
Saas
- Price:
- Free plan, paid from $18/mo
Score Comparison
Signals Comparison
Fathom
- Visible bot disrupts meetings and makes participants uncomfortable(7/10)
- Timestamps extremely inaccurate(6/10)
- Summaries jumble conversation flow and mix up tasks(5/10)
- 'Your questions' section often irrelevant(4/10)
- Bot takes up Zoom window and ends up in breakout rooms(5/10)
- Transcription struggles with background noise and crosstalk(5/10)
- Summaries lack detail and control(5/10)
Fireflies.ai
- Bot is impossible to remove once it joins(9/10)
- Summaries too high-level and lose important nuance(6/10)
- Struggles with accents, jargon, and overlapping speech(6/10)
- Duplicate recordings when multiple team members have accounts(5/10)
- Auto-join causes friction with clients(6/10)
- Confusing download process for transcripts(4/10)
- Can be excluded by meeting participants(5/10)
Fathom
- Free tier limited to only 5 AI summaries per month(7/10)
Fireflies.ai
- Confusing credits system makes free plan misleading(7/10)
- Billing traps with grey cancel buttons and surprise charges(9/10)
- Pro plan 'unlimited' features don't actually work(7/10)
- Expensive compared to alternatives(5/10)
Fathom
- No mobile app for in-person meetings(6/10)
Fireflies.ai
No signals
Fathom
- Bot crashes during meetings and keeps rejoining(7/10)
- Users lost access to years of transcripts(10/10)
Fireflies.ai
No signals
Fathom
- CRM sync issues unresolved for weeks(6/10)
Fireflies.ai
No signals
Fathom
No signals
Fireflies.ai
- BIPA class action lawsuit over biometric data collection(10/10)
- Continues sending summaries after users opt out(8/10)
Fathom
No signals
Fireflies.ai
- Shockingly bad customer service(8/10)
Pricing Comparison
Fathom
Users: 1 user
Storage: Unlimited
Limits: 5 AI summaries/month, Individual use only, No CRM sync, No team collaboration
Users: 1 user
Storage: Unlimited
Limits: Single user, No team features
Users: 1 user
Storage: Unlimited
Limits: Single user, Locked for year
Users: Per user
Storage: Unlimited
Limits: Per-seat cost, No advanced coaching
Users: Per user
Storage: Unlimited
Limits: Per-seat pricing
Fireflies.ai
Users: 1 user
Storage: 800 minutes
Limits: 800 minutes storage cap, Limited AI features via credits, No CRM integrations
Users: Per user
Storage: 8,000 minutes
Limits: Storage capped at 8000 min, No video recording, Per-seat pricing adds up
Users: Per user
Storage: 8,000 minutes
Limits: 8000 min storage, Annual commitment required
Users: Per user
Storage: Unlimited
Limits: High per-user cost, Per-seat pricing
Users: Per user
Storage: Unlimited
Limits: Locked in for year, Per-seat pricing
Users: Per user
Storage: Unlimited
Limits: Requires sales negotiation, Custom contracts
Feature Comparison
| Feature | Fathom | Fireflies.ai |
|---|---|---|
| Core Features | ||
| Meeting transcription Unlimited on free | ||
| AI summaries 5/month free, unlimited paid | ||
| Action items Limited on free | ||
| Action item detection Variable accuracy | ||
| Highlight clips Create shareable clips | ||
| Conversation analytics Business plan+ | ||
| Video recording Business plan only | ||
| Integrations | ||
| Zoom integration Full support | ||
| Google Meet integration Full support | ||
| Microsoft Teams integration Full support | ||
| CRM integrations Paid plans, sync issues reported | ||
| Mobile app Not available | ||
| Slack integration Available | ||
| Team Features | ||
| Team collaboration Team Edition $29/user | ||
| Shared libraries Team Edition+ | ||
| Pricing | ||
| Unlimited storage All plans including free | ||
| Free tier Best in market | ||
| Usability | ||
| Searchable archive AskFred AI search | ||
| Security | ||
| SSO Business plan+ | ||