GetResponsevsKlaviyo

Saas58

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

GetResponseKlaviyo

Signals Comparison

Pricing

GetResponse

Pricing increases rapidly as contact list grows(8/10)
Auto-upgrade to higher tier when exceeding contact limit(8/10)
Fraudulent charges and billing disputes reported(9/10)

Klaviyo

Repeated price hikes - third increase in 4 years (up to 25%)(10/10)
Pricing based on ALL profiles, not just active subscribers(9/10)
Too expensive for small e-commerce startups(7/10)
February 2025 billing change shocked legacy users(8/10)
SMS credits cost extra on top of already expensive plans(6/10)

Reliability

GetResponse

Email deliverability problems and blacklisted IPs(8/10)
Platform riddled with technical issues and bugs(7/10)

Klaviyo

No signals

Support

GetResponse

No refunds policy not shown during signup(7/10)
Support agents cut off customers before resolution(6/10)

Klaviyo

No phone support - email and chatbot-based help only(8/10)
Support just repeats documentation without real help(7/10)

Usability

GetResponse

Clunky interface requiring too many clicks(6/10)

Klaviyo

Steep learning curve despite powerful features(5/10)
Basic functions unnecessarily complex and time-consuming(6/10)

Security

GetResponse

SSL certificate issues causing Google Ads suspension(9/10)

Klaviyo

Accounts suspended without warning or explanation(9/10)

Customization

GetResponse

Limited automation compared to competitors(6/10)
Limited template customization and cheesy designs(5/10)

Klaviyo

No signals

Integrations

GetResponse

Fewer native integrations than competitors(5/10)

Klaviyo

Duplicate profiles created with no easy way to merge(7/10)

Performance

GetResponse

No signals

Klaviyo

Segment loading and template editor painfully slow(7/10)

Pricing Comparison

GetResponse

Free

Users: 1 user

Storage: Not specified

Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation

Strict 500 contact limit. Limited features. GetResponse branding required.

Starter

$19/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic automation only, limited segmentation

Auto-upgrade if you exceed 1,000 contacts. Price scales: $29 at 2.5K, $69 at 10K contacts.

Marketer

Popular

$59/mo

Users: 3 users

Storage: Not specified

Limits: 100 webinar attendees, 3 users, scales steeply with contacts

Webinar limited to 100 attendees. Price scales significantly with contacts: ~$79 at 5K, ~$119 at 25K.

Creator

$59/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, creator-focused features

Focused on creators/course sellers. May not suit traditional marketers.

Max/Enterprise

$1099/mo

Users: Unlimited

Storage: Not specified

Limits: High price point, requires sales call

Starting price - actual cost depends on contacts and needs. Significant investment.

Klaviyo

Free

Users: 1 user

Storage: Not specified

Limits: 250 profiles, 500 emails, limited support, basic features only

Extremely limited. No support after 60 days. Very few profiles and sends. Essentially a trial.

Popular

$20/mo

Users: Not specified

Storage: Not specified

Limits: Email only. SMS requires upgrade or credits. No phone support.

Price scales rapidly: ~$30/mo at 1K profiles, ~$150/mo at 10K, ~$700/mo at 50K. Charges for ALL profiles, not just active. SMS credits extra.

Email + SMS

$35/mo

Users: Not specified

Storage: Not specified

Limits: Still no phone support. SMS credits run out fast for active users.

SMS credits consumed quickly. International rates much higher. Scaling costs add up fast. Additional credits purchased at premium rates.

Feature Comparison

Feature	GetResponse	Klaviyo
Email
Email campaigns All plans
Automation
Marketing automation Limited/primitive
Automation flows All plans
Advanced automation Described as primitive
Marketing
SMS marketing Email + SMS plan or credits
Webinars Unique feature, Marketer+
Landing pages SSL issues reported
Conversion funnels Marketer plan+
Website builder Free plan+
Integrations
Shopify integration Best-in-class
WooCommerce integration Good but not as deep
Native integrations Fewer than competitors
Analytics
Revenue attribution Detailed ROI tracking
Predictive analytics CLV, churn risk
AI
AI recommendations Creator plan+
Pricing
30-day free trial No credit card
Price transparency Auto-upgrades hidden
Pay-per-email pricing Profile-based only since 2025
Audience
Dynamic segmentation Real-time updates
Testing
A/B testing All plans
Support
Refunds No refund policy
Phone support Not available at any tier
Data
Profile merge tool Requires API/manual work

Signals Comparison

Pricing

GetResponse

Pricing increases rapidly as contact list grows(8/10)
Auto-upgrade to higher tier when exceeding contact limit(8/10)
Fraudulent charges and billing disputes reported(9/10)

Klaviyo

Repeated price hikes - third increase in 4 years (up to 25%)(10/10)
Pricing based on ALL profiles, not just active subscribers(9/10)
Too expensive for small e-commerce startups(7/10)
February 2025 billing change shocked legacy users(8/10)
SMS credits cost extra on top of already expensive plans(6/10)

Reliability

GetResponse

Email deliverability problems and blacklisted IPs(8/10)
Platform riddled with technical issues and bugs(7/10)

Klaviyo

No signals

Support

GetResponse

No refunds policy not shown during signup(7/10)
Support agents cut off customers before resolution(6/10)

Klaviyo

No phone support - email and chatbot-based help only(8/10)
Support just repeats documentation without real help(7/10)

Usability

GetResponse

Clunky interface requiring too many clicks(6/10)

Klaviyo

Steep learning curve despite powerful features(5/10)
Basic functions unnecessarily complex and time-consuming(6/10)

Security

GetResponse

SSL certificate issues causing Google Ads suspension(9/10)

Klaviyo

Accounts suspended without warning or explanation(9/10)

Customization

GetResponse

Limited automation compared to competitors(6/10)
Limited template customization and cheesy designs(5/10)

Klaviyo

No signals

Integrations

GetResponse

Fewer native integrations than competitors(5/10)

Klaviyo

Duplicate profiles created with no easy way to merge(7/10)

Performance

GetResponse

No signals

Klaviyo

Segment loading and template editor painfully slow(7/10)

Pricing Comparison

GetResponse

Free

Users: 1 user

Storage: Not specified

Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation

Strict 500 contact limit. Limited features. GetResponse branding required.

Starter

$19/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic automation only, limited segmentation

Auto-upgrade if you exceed 1,000 contacts. Price scales: $29 at 2.5K, $69 at 10K contacts.

Marketer

Popular

$59/mo

Users: 3 users

Storage: Not specified

Limits: 100 webinar attendees, 3 users, scales steeply with contacts

Webinar limited to 100 attendees. Price scales significantly with contacts: ~$79 at 5K, ~$119 at 25K.

Creator

$59/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, creator-focused features

Focused on creators/course sellers. May not suit traditional marketers.

Max/Enterprise

$1099/mo

Users: Unlimited

Storage: Not specified

Limits: High price point, requires sales call

Starting price - actual cost depends on contacts and needs. Significant investment.

Klaviyo

Free

Users: 1 user

Storage: Not specified

Limits: 250 profiles, 500 emails, limited support, basic features only

Extremely limited. No support after 60 days. Very few profiles and sends. Essentially a trial.

Popular

$20/mo

Users: Not specified

Storage: Not specified

Limits: Email only. SMS requires upgrade or credits. No phone support.

Price scales rapidly: ~$30/mo at 1K profiles, ~$150/mo at 10K, ~$700/mo at 50K. Charges for ALL profiles, not just active. SMS credits extra.

Email + SMS

$35/mo

Users: Not specified

Storage: Not specified

Limits: Still no phone support. SMS credits run out fast for active users.

SMS credits consumed quickly. International rates much higher. Scaling costs add up fast. Additional credits purchased at premium rates.

Feature Comparison

Feature	GetResponse	Klaviyo
Email
Email campaigns All plans
Automation
Marketing automation Limited/primitive
Automation flows All plans
Advanced automation Described as primitive
Marketing
SMS marketing Email + SMS plan or credits
Webinars Unique feature, Marketer+
Landing pages SSL issues reported
Conversion funnels Marketer plan+
Website builder Free plan+
Integrations
Shopify integration Best-in-class
WooCommerce integration Good but not as deep
Native integrations Fewer than competitors
Analytics
Revenue attribution Detailed ROI tracking
Predictive analytics CLV, churn risk
AI
AI recommendations Creator plan+
Pricing
30-day free trial No credit card
Price transparency Auto-upgrades hidden
Pay-per-email pricing Profile-based only since 2025
Audience
Dynamic segmentation Real-time updates
Testing
A/B testing All plans
Support
Refunds No refund policy
Phone support Not available at any tier
Data
Profile merge tool Requires API/manual work