GetResponsevsMailchimp

Saas58

Saas52

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

GetResponseMailchimp

Signals Comparison

Pricing

GetResponse

Pricing increases rapidly as contact list grows(8/10)
Auto-upgrade to higher tier when exceeding contact limit(8/10)
Fraudulent charges and billing disputes reported(9/10)

Mailchimp

Free plan gutted from 2000 to just 250 contacts(9/10)
Pricing explodes as subscriber list grows(9/10)
Billing continues after account deletion(8/10)
Advanced features require expensive paid plans(7/10)
Forced upgrades by restricting accounts before limits reached(7/10)

Reliability

GetResponse

Email deliverability problems and blacklisted IPs(8/10)
Platform riddled with technical issues and bugs(7/10)

Mailchimp

Emails frequently land in spam or promotions folders(9/10)

Support

GetResponse

No refunds policy not shown during signup(7/10)
Support agents cut off customers before resolution(6/10)

Mailchimp

Customer service is nonexistent with no phone support(9/10)

Usability

GetResponse

Clunky interface requiring too many clicks(6/10)

Mailchimp

Email builder has clunky formatting and weird quirks(7/10)

Security

GetResponse

SSL certificate issues causing Google Ads suspension(9/10)

Mailchimp

Accounts suspended without clear explanation(8/10)

Customization

GetResponse

Limited automation compared to competitors(6/10)
Limited template customization and cheesy designs(5/10)

Mailchimp

Advanced features like automation are confusing to set up(6/10)

Integrations

GetResponse

Fewer native integrations than competitors(5/10)

Mailchimp

E-commerce sync creates duplicate contacts(5/10)

Performance

GetResponse

No signals

Mailchimp

Platform runs slow with large contact lists(6/10)

Pricing Comparison

GetResponse

Free

Users: 1 user

Storage: Not specified

Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation

Strict 500 contact limit. Limited features. GetResponse branding required.

Starter

$19/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic automation only, limited segmentation

Auto-upgrade if you exceed 1,000 contacts. Price scales: $29 at 2.5K, $69 at 10K contacts.

Marketer

Popular

$59/mo

Users: 3 users

Storage: Not specified

Limits: 100 webinar attendees, 3 users, scales steeply with contacts

Webinar limited to 100 attendees. Price scales significantly with contacts: ~$79 at 5K, ~$119 at 25K.

Creator

$59/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, creator-focused features

Focused on creators/course sellers. May not suit traditional marketers.

Max/Enterprise

$1099/mo

Users: Unlimited

Storage: Not specified

Limits: High price point, requires sales call

Starting price - actual cost depends on contacts and needs. Significant investment.

Mailchimp

Free

Users: 1 user

Storage: Not specified

Limits: Only 250 contacts, 500 emails, single audience, no automation, no phone/chat support, Mailchimp branding

Contacts halved to 250 in 2026. Daily send limit of 250 emails. Mailchimp branding on all emails. No support.

Essentials

$13/mo

Users: 3 users

Storage: Not specified

Limits: Limited automation, no advanced segmentation, basic reporting, 3 audience limit

Price increases significantly with contact count. 10× contact monthly send limit. Extra contacts charged at premium rates.

Standard

Popular

$20/mo

Users: 5 users

Storage: Not specified

Limits: Some advanced features still limited, 5 audience limit

12× contact monthly send limit. Price jumps significantly with more contacts. Annual discount available but commits you longer.

Premium

$350/mo

Users: Unlimited

Storage: Not specified

Limits: Extremely expensive for what you get compared to alternatives

Jumps to ~$1,300/month at 200K contacts. 15× contact send cap. Phone support finally available at this tier only.

Feature Comparison

Feature	GetResponse	Mailchimp
Email
Email campaigns All plans
Automation
Marketing automation Limited/primitive
Advanced automation Described as primitive
Marketing
Automation Limited on lower tiers
Webinars Unique feature, Marketer+
Landing pages SSL issues reported
Conversion funnels Marketer plan+
Website builder Free plan+
SMS marketing Limited compared to dedicated platforms
Testing
A/B testing Essentials and above
Audience
Segmentation Advanced on Standard+
Integrations
300+ integrations E-commerce, CRM, apps
Native integrations Fewer than competitors
AI
AI recommendations Creator plan+
Support
Phone support Premium only ($350+/mo)
Refunds No refund policy
Free migration support DIY only
Pricing
30-day free trial No credit card
Generous free plan Only 250 contacts now
Price transparency Auto-upgrades hidden
Contact-based pricing Charges for ALL contacts
CRM
CRM features Very basic

Signals Comparison

Pricing

GetResponse

Pricing increases rapidly as contact list grows(8/10)
Auto-upgrade to higher tier when exceeding contact limit(8/10)
Fraudulent charges and billing disputes reported(9/10)

Mailchimp

Free plan gutted from 2000 to just 250 contacts(9/10)
Pricing explodes as subscriber list grows(9/10)
Billing continues after account deletion(8/10)
Advanced features require expensive paid plans(7/10)
Forced upgrades by restricting accounts before limits reached(7/10)

Reliability

GetResponse

Email deliverability problems and blacklisted IPs(8/10)
Platform riddled with technical issues and bugs(7/10)

Mailchimp

Emails frequently land in spam or promotions folders(9/10)

Support

GetResponse

No refunds policy not shown during signup(7/10)
Support agents cut off customers before resolution(6/10)

Mailchimp

Customer service is nonexistent with no phone support(9/10)

Usability

GetResponse

Clunky interface requiring too many clicks(6/10)

Mailchimp

Email builder has clunky formatting and weird quirks(7/10)

Security

GetResponse

SSL certificate issues causing Google Ads suspension(9/10)

Mailchimp

Accounts suspended without clear explanation(8/10)

Customization

GetResponse

Limited automation compared to competitors(6/10)
Limited template customization and cheesy designs(5/10)

Mailchimp

Advanced features like automation are confusing to set up(6/10)

Integrations

GetResponse

Fewer native integrations than competitors(5/10)

Mailchimp

E-commerce sync creates duplicate contacts(5/10)

Performance

GetResponse

No signals

Mailchimp

Platform runs slow with large contact lists(6/10)

Pricing Comparison

GetResponse

Free

Users: 1 user

Storage: Not specified

Limits: 500 contacts, 2,500 emails/month, 1 landing page, limited automation

Strict 500 contact limit. Limited features. GetResponse branding required.

Starter

$19/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic automation only, limited segmentation

Auto-upgrade if you exceed 1,000 contacts. Price scales: $29 at 2.5K, $69 at 10K contacts.

Marketer

Popular

$59/mo

Users: 3 users

Storage: Not specified

Limits: 100 webinar attendees, 3 users, scales steeply with contacts

Webinar limited to 100 attendees. Price scales significantly with contacts: ~$79 at 5K, ~$119 at 25K.

Creator

$59/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, creator-focused features

Focused on creators/course sellers. May not suit traditional marketers.

Max/Enterprise

$1099/mo

Users: Unlimited

Storage: Not specified

Limits: High price point, requires sales call

Starting price - actual cost depends on contacts and needs. Significant investment.

Mailchimp

Free

Users: 1 user

Storage: Not specified

Limits: Only 250 contacts, 500 emails, single audience, no automation, no phone/chat support, Mailchimp branding

Contacts halved to 250 in 2026. Daily send limit of 250 emails. Mailchimp branding on all emails. No support.

Essentials

$13/mo

Users: 3 users

Storage: Not specified

Limits: Limited automation, no advanced segmentation, basic reporting, 3 audience limit

Price increases significantly with contact count. 10× contact monthly send limit. Extra contacts charged at premium rates.

Standard

Popular

$20/mo

Users: 5 users

Storage: Not specified

Limits: Some advanced features still limited, 5 audience limit

12× contact monthly send limit. Price jumps significantly with more contacts. Annual discount available but commits you longer.

Premium

$350/mo

Users: Unlimited

Storage: Not specified

Limits: Extremely expensive for what you get compared to alternatives

Jumps to ~$1,300/month at 200K contacts. 15× contact send cap. Phone support finally available at this tier only.

Feature Comparison

Feature	GetResponse	Mailchimp
Email
Email campaigns All plans
Automation
Marketing automation Limited/primitive
Advanced automation Described as primitive
Marketing
Automation Limited on lower tiers
Webinars Unique feature, Marketer+
Landing pages SSL issues reported
Conversion funnels Marketer plan+
Website builder Free plan+
SMS marketing Limited compared to dedicated platforms
Testing
A/B testing Essentials and above
Audience
Segmentation Advanced on Standard+
Integrations
300+ integrations E-commerce, CRM, apps
Native integrations Fewer than competitors
AI
AI recommendations Creator plan+
Support
Phone support Premium only ($350+/mo)
Refunds No refund policy
Free migration support DIY only
Pricing
30-day free trial No credit card
Generous free plan Only 250 contacts now
Price transparency Auto-upgrades hidden
Contact-based pricing Charges for ALL contacts
CRM
CRM features Very basic