Google MeetvsZoom
Score Comparison
Signals Comparison
Google Meet
- 60-minute limit on free group meetings(6/10)
Zoom
- 40-minute limit on free plan disrupts meetings(8/10)
- Automatic subscription renewal with no refunds(8/10)
- Confusing pricing with hidden add-on costs(7/10)
- Zoom Pro price increased to $14.16/user per month(5/10)
Google Meet
- Limited features compared to Zoom - feels like 'minimum viable product'(7/10)
- Only shows 16 participants in tile view (Zoom shows 49)(5/10)
- In-call chat doesn't persist after meeting ends(5/10)
Zoom
- New interface changes frustrate long-time users(6/10)
Google Meet
- Screen sharing causes browser freezing(7/10)
- Login glitches kick users out of meetings(6/10)
- Service outages affect critical meetings(7/10)
Zoom
- Service outages affect critical meetings(8/10)
- Zoom error codes block joining meetings (5003, 1132, 10004)(7/10)
Google Meet
- Non-smooth experience for external participants not using Google(5/10)
Zoom
No signals
Google Meet
No signals
Zoom
- Customer support rated 1.5/5 - unhelpful and unresponsive(9/10)
Google Meet
No signals
Zoom
- History of security issues and misleading encryption claims(8/10)
- Data sharing with Facebook and third parties(6/10)
Google Meet
No signals
Zoom
- High CPU usage causes system lag and freezing(7/10)
Google Meet
No signals
Zoom
- Zoom Phone setup described as 'impossible'(6/10)
Pricing Comparison
Google Meet
Users: 100 participants
Storage: None (no recording)
Limits: 60-minute limit, No recording, No advanced features, No admin controls
Users: 100 participants
Storage: 30GB per user (Workspace storage)
Limits: 100 participant limit, No breakout rooms, Basic support
Users: 150 participants
Storage: 2TB per user
Limits: 150 participant limit, No webinar features
Users: 500 participants
Storage: 5TB per user
Limits: No live streaming, Some Enterprise features unavailable
Users: 1000 participants
Storage: Unlimited
Limits: Custom pricing only
Zoom
Users: 1 host
Storage: No cloud recording (local only)
Limits: 40-minute meetings, local recording only, limited whiteboards and docs
Users: 1-9 users
Storage: 10GB cloud recording per user
Limits: Still 100 participants, no SSO/managed domains
Users: 10+ users
Storage: 10GB cloud recording per license
Limits: Aimed at larger teams; storage still capped per license
Storage: Unlimited cloud recording
Limits: Custom pricing requires sales call
Feature Comparison
| Feature | Google Meet | Zoom |
|---|---|---|
| Core | ||
| Video conferencing Up to 1000 participants on Enterprise | ||
| Unlimited meeting duration Free plan limited to 40 minutes | ||
| Collaboration | ||
| Screen sharing Can cause browser freezing | ||
| Breakout rooms Business Standard+ only, basic compared to Zoom | ||
| Whiteboard Basic compared to Zoom/Miro | ||
| Remote screen control Not available - major Zoom advantage | ||
| Usability | ||
| Browser-based (no download) Key advantage - works in Chrome, Firefox, Edge | ||
| Virtual backgrounds Available on free tier | ||
| Browser-only joining Guests can join without download | ||
| Storage | ||
| Recording Paid plans only, saves to Drive | ||
| Engagement | ||
| Polls and Q&A Business Standard+ only | ||
| Security | ||
| Waiting room Important for preventing Zoombombing | ||
| SSO Business plan and above | ||
| End-to-end encryption Available but not default, limits features | ||
| Communication | ||
| Team chat Included in all plans | ||
| Phone system (Zoom Phone) Separate purchase / Enterprise bundles | ||
| Persistent in-call chat Chat disappears after meeting | ||
| Audio | ||
| Noise cancellation Paid plans only | ||
| Events | ||
| Webinars Add-on or Enterprise only | ||
| Accessibility | ||
| Live captions Available on free tier | ||
| Integrations | ||
| Google Calendar integration Seamless one-click joining | ||
| Gmail integration Start meetings from email | ||
| Calendar integration Google, Outlook, others | ||
| AI | ||
| AI Companion Included in paid plans; Basic capped (3 summaries/month) | ||