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  1. Home
  2. Compare
  3. Gusto vs Oyster HR

GustovsOyster HR

Saas
vs
Saas
ScoresSignalsPricingFeatures

Score Comparison

58
Overall
50
55
Pricing
45
65
Usability
60
60
Performance
50
35
Support
40
55
Reliability
50
80
Onboarding
75
65
Mobile
20
70
Security
65
75
Integrations
45
GustoOyster HR

Signals Comparison

Support

Gusto

  • Customer support extremely slow - takes days to weeks for replies(9/10)
  • Support staff cannot answer questions or transfer to someone who can(8/10)
  • Support tickets disappear and online tickets not taken(8/10)

Oyster HR

  • Slow support with ticket-based system frustrates users(8/10)
  • No phone support and limited escalation options(7/10)
  • Poor handling of external partnerships(5/10)
Reliability

Gusto

  • Payroll errors and missing payments to employees(10/10)
  • Tax filing errors and incorrect EIN handling(9/10)
  • Unexpected withdrawals and billing errors(8/10)

Oyster HR

  • Payroll delays leave employees waiting for salary(9/10)
  • APAC region relies on inconsistent third-party vendors(8/10)
  • Payroll errors including incorrect amounts(9/10)
  • Payments don't initiate without submitting tickets(7/10)
  • Limited knowledge of local legal terms(8/10)
Usability

Gusto

  • Making corrections is nearly impossible(8/10)
  • Off-cycle payroll breaks overtime calculations(7/10)
  • Employee UI is clunky and software becomes sluggish(5/10)

Oyster HR

  • No mobile app hinders simple tasks(6/10)
  • Payslips hard to find and not organized(5/10)
Pricing

Gusto

  • Constant price increases - Simple plan jumped from $40 to $49(7/10)
  • Charged full month fee even when canceling without running payroll(6/10)
  • Expensive for growing teams - costs escalate quickly(6/10)

Oyster HR

  • EOR pricing expensive at $699/employee/month(7/10)
  • Confusing billing with payment tracking issues(6/10)
  • PTO payout disputes upon offboarding(9/10)
  • Low currency conversion rates compared to competitors(6/10)
Customization

Gusto

  • Difficult to customize employee withholdings(5/10)

Oyster HR

No signals

Integrations

Gusto

  • Contractor payment limits cause delays(5/10)

Oyster HR

  • Limited integrations with only 15 major platforms(6/10)

Pricing Comparison

Gusto

Simple
$49/mo

Users: Per employee: $6/month

Storage: N/A

Limits: Single state only, No next-day direct deposit, No time tracking, No PTO management, Limited HR tools

Price increased from $40 to $49 in March 2026, Multi-state requires Plus plan, Add-ons can add $10-30/employee
Plus
Popular
$80/mo

Users: Per employee: $12/month

Storage: N/A

Limits: No dedicated CSM, No priority support, No compliance alerts, No HR expert access

Employee costs add up fast - 20 employees = $320/month minimum, Benefits brokerage fees separate
Premium
$180/mo

Users: Per employee: $22/month

Storage: N/A

Limits: Requires larger budget, May be overkill for simple payroll needs

Expensive for small businesses - 20 employees = $620/month ($7,440/year)
Contractor Only
$35/mo

Users: Per contractor: $6/month

Storage: N/A

Limits: No W-2 employee support, Contractor payment frequency limits, No benefits

$35 base fee waived for first 6 months only, Payment limits per contractor per month
Global (EOR)
$599/mo

Users: Per international employee

Storage: N/A

Limits: Only available through Gusto Global, Additional setup requirements

Increases to $699/employee after January 2026 promotional period

Oyster HR

Contractor
$29/mo

Users: Per active contractor

Storage: N/A

Limits: No EOR benefits, No local employment, Basic contractor management only

Currency conversion fees apply, Payment processing times vary by country
Global Payroll
$29/mo

Users: Per employee

Storage: N/A

Limits: Not an EOR solution, Requires your own legal entities, Limited to payroll processing

Requires existing legal entity, Setup complexity varies by country
Employer of Record (EOR)
Popular
$699/mo

Users: Per employee

Storage: N/A

Limits: Expensive for small teams, APAC region uses third-party vendors, Country availability varies, 30-day typical onboarding

Security deposit may be required (1 month service cost), Benefits costs extra, Visa support has additional fees, $499/mo if paid annually
Scale
Free

Users: 5+ full-time employees

Storage: N/A

Limits: Minimum 5 employees required, Sales process required

Custom pricing requires sales call, Volume commitments may apply

Feature Comparison

FeatureGustoOyster HR
Payroll
Full-Service Payroll

Core feature, works well for basic runs

Automatic Tax Filing

Federal, state, local - but errors reported

Direct Deposit

Next-day on Plus plan only

Global Payroll

$29/employee (requires entity)

Multi-State Payroll

Plus plan required

Contractor Payments

Separate plan or add-on

Employment
Employer of Record

From $699/employee/month

Coverage
180+ Country Coverage

Some via third-party vendors

Compliance
Compliant Contracts

Digital signing included

1099 Filing

End of year filing included

W-2 Filing

Automatic year-end filing

Tax Form Collection

Contractor and employee

Compliance Alerts

Premium plan only

HR
Cultural Integration Tools

Distributed team features

Employee Self-Onboarding

Strength - very easy for new hires

Benefits Administration

Health, dental, vision, 401k options

PTO Management

Plus plan required

Time Tracking

Plus plan required, basic functionality

Employee Directory

Included in platform

Expense Management

Basic, no bulk uploads

Time Off Tracking

Included

Onboarding
Virtual Onboarding

Well-structured process

Immigration
Visa Support

Additional fees apply

Integrations
QuickBooks Integration

Well supported

Xero Integration

Well supported

Platform Integrations

15 major platforms

Support
Phone Support

Ticket-based only

Dedicated CSM

Premium plan only

Platforms
Mobile App

iOS and Android

Developer
API Access

Available for integrations