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  1. Home
  2. Compare
  3. Gusto vs Remote

GustovsRemote

Saas
vs
Service
ScoresSignalsPricingFeatures

Score Comparison

58
Overall
55
55
Pricing
45
65
Usability
70
60
Performance
55
35
Support
40
55
Reliability
50
80
Onboarding
65
65
Mobile
60
70
Security
75
75
Integrations
60
GustoRemote

Signals Comparison

Support

Gusto

  • Customer support extremely slow - takes days to weeks for replies(9/10)
  • Support staff cannot answer questions or transfer to someone who can(8/10)
  • Support tickets disappear and online tickets not taken(8/10)

Remote

  • Support tickets take days to resolve(8/10)
  • Local HR expertise is lacking - costly compliance mistakes(9/10)
  • No phone support - chat only with long resolution times(6/10)
Reliability

Gusto

  • Payroll errors and missing payments to employees(10/10)
  • Tax filing errors and incorrect EIN handling(9/10)
  • Unexpected withdrawals and billing errors(8/10)

Remote

  • Payroll processing delays affect employee salaries(9/10)
  • Billing errors and double deductions reported(8/10)
  • Visa and social security enrollment mistakes(9/10)
  • Tax document and payslip errors(7/10)
Usability

Gusto

  • Making corrections is nearly impossible(8/10)
  • Off-cycle payroll breaks overtime calculations(7/10)
  • Employee UI is clunky and software becomes sluggish(5/10)

Remote

  • Onboarding delays and document issues(7/10)
  • Employee termination process is difficult and slow(7/10)
  • HR functionality is an afterthought(5/10)
Pricing

Gusto

  • Constant price increases - Simple plan jumped from $40 to $49(7/10)
  • Charged full month fee even when canceling without running payroll(6/10)
  • Expensive for growing teams - costs escalate quickly(6/10)

Remote

  • Expensive EOR fees - $599-699 per employee monthly(8/10)
  • FX markup fees add unexpected costs(6/10)
Customization

Gusto

  • Difficult to customize employee withholdings(5/10)

Remote

No signals

Integrations

Gusto

  • Contractor payment limits cause delays(5/10)

Remote

  • Limited bank account support in some countries(6/10)

Pricing Comparison

Gusto

Simple
$49/mo

Users: Per employee: $6/month

Storage: N/A

Limits: Single state only, No next-day direct deposit, No time tracking, No PTO management, Limited HR tools

Price increased from $40 to $49 in March 2026, Multi-state requires Plus plan, Add-ons can add $10-30/employee
Plus
Popular
$80/mo

Users: Per employee: $12/month

Storage: N/A

Limits: No dedicated CSM, No priority support, No compliance alerts, No HR expert access

Employee costs add up fast - 20 employees = $320/month minimum, Benefits brokerage fees separate
Premium
$180/mo

Users: Per employee: $22/month

Storage: N/A

Limits: Requires larger budget, May be overkill for simple payroll needs

Expensive for small businesses - 20 employees = $620/month ($7,440/year)
Contractor Only
$35/mo

Users: Per contractor: $6/month

Storage: N/A

Limits: No W-2 employee support, Contractor payment frequency limits, No benefits

$35 base fee waived for first 6 months only, Payment limits per contractor per month
Global (EOR)
$599/mo

Users: Per international employee

Storage: N/A

Limits: Only available through Gusto Global, Additional setup requirements

Increases to $699/employee after January 2026 promotional period

Remote

Contractor Management
$29/mo

Users: Per contractor

Storage: N/A

Limits: Contractors only - no employee benefits, No health insurance management, Limited HR features

Payment processing fees may apply, FX markup on currency conversion, Correspondent bank fees ($20-50) for international transfers
Employer of Record
Popular
$599/mo

Users: Per employee

Storage: N/A

Limits: Expensive for small teams, Support response times vary, Complex terminations take time

$699/month if paid month-to-month, FX markup fees, Local benefits may add costs, Country-specific statutory requirements
Global Payroll
$50/mo

Users: Per employee

Storage: N/A

Limits: Need your own legal entity, Less hand-holding than full EOR

Requires existing entities, Setup fees may apply for complex configurations
Enterprise
Free

Users: Custom

Storage: N/A

Limits: Must negotiate with sales, Complex procurement process

Requires sales negotiation, Long-term commitment typically required, Minimum annual spend thresholds

Feature Comparison

FeatureGustoRemote
Payroll
Full-Service Payroll

Core feature, works well for basic runs

Automatic Tax Filing

Federal, state, local - but errors reported

Direct Deposit

Next-day on Plus plan only

Multi-State Payroll

Plus plan required

Contractor Payments

Separate plan or add-on

Core Services
Employer of Record (EOR)

180+ countries

Contractor Management

$29/month per contractor

Global Payroll

$50/month per employee

Compliance
1099 Filing

End of year filing included

W-2 Filing

Automatic year-end filing

IP Protection

Owned-entity model

Local Tax Compliance

Varies by quality

Compliance Alerts

Premium plan only

HR Features
Document Management

Upload and storage

HR
Employee Self-Onboarding

Strength - very easy for new hires

Benefits Administration

Health, dental, vision, 401k options

PTO Management

Plus plan required

Time Tracking

Plus plan required, basic functionality

Compensation
Equity Management

Stock option support

Support
Phone Support

Chat/email only for most users

Dedicated Account Manager

Enterprise only

Dedicated CSM

Premium plan only

Integrations
QuickBooks Integration

Well supported

Xero Integration

Well supported

HRIS Integrations

Major platforms supported

Payments
Multi-currency Payments

FX fees apply

Platforms
Mobile App

iOS and Android

Immigration
Visa Support

Quality varies by region

Developer
API Access

Available for integrations