HerokuvsNetlify

Platform48

Platform

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

–

Mobile

Security

Integrations

HerokuNetlify

Signals Comparison

Pricing

Heroku

Free tier eliminated in November 2022(10/10)
Costs escalate quickly with scale(9/10)
Billing continues after account deletion(8/10)
Eco dynos sleep after 30 minutes(6/10)
Limited payment options - credit card only(4/10)

Netlify

Infamous $104k billing incident - massive unexpected charges(10/10)
No spending caps - can incur unlimited charges(9/10)
Bandwidth overage is expensive - $55 per 100GB(8/10)
Per-member pricing adds up quickly for teams(6/10)
Credit-based pricing system is confusing(5/10)

Reliability

Heroku

June 10, 2025 outage - 15+ hours of downtime(10/10)
Entering sustaining engineering mode - no new features(9/10)
Multiple major outages in June 2025(9/10)
Status page ran on affected infrastructure(8/10)

Netlify

Sites paused when free tier limits exceeded(8/10)
Failed deployments still consume build minutes and credits(7/10)
Account blocking for sign-up method issues(6/10)

Support

Heroku

Customer support described as 'comically bad'(8/10)

Netlify

Customer support unresponsive and condescending(7/10)

Customization

Heroku

Limited infrastructure control - vendor lock-in(8/10)

Netlify

No signals

Usability

Heroku

GitHub deployment errors and log tracking issues(6/10)

Netlify

Complex menus and confusing configuration options(5/10)
Dark patterns make account cancellation difficult(6/10)

Performance

Heroku

No signals

Netlify

Serverless function timeout of 10 seconds is too restrictive(7/10)
Deployment speed slower than Vercel and competitors(6/10)

Security

Heroku

No signals

Netlify

No built-in DDoS protection on lower tiers(8/10)

Integrations

Heroku

No signals

Netlify

Backend deployment not supported - frontend only(5/10)

Pricing Comparison

Heroku

Eco Dynos

$5/mo

Users: N/A

Storage: N/A

Limits: Sleeping dynos, not suitable for production, no custom domains on some plans

Dynos sleep after 30 min inactivity (10-30s wake time), hours shared across ALL apps

Basic Dynos

Popular

$7/mo

Users: N/A

Storage: N/A

Limits: No memory scaling, no autoscaling, basic monitoring only

Database separate (Mini Postgres $5/mo), add-ons extra, each dyno billed separately

Standard-1X

$25/mo

Users: N/A

Storage: N/A

Limits: Still single-tenant, no dedicated resources

Standard-2X is $50/mo, databases charged separately, add-ons accumulate

Performance-M

$250/mo

Users: N/A

Storage: N/A

Limits: Still limited compared to raw cloud VMs at similar prices

Performance-L is $500/mo, Shield (compliance) adds more, enterprise pricing opaque

Netlify

Free

Users: 1 member

Storage: 10 GB

Limits: Hard limits that pause sites, No concurrent builds, Limited support, No team features, 10-second function timeout

Site pauses when limits exceeded - no warnings. All account projects affected. No DDoS protection.

Pro

Popular

$19/mo

Users: Per member

Storage: Included

Limits: 26-second max function timeout, No SSO, No audit logs, No uptime SLA

Per-member pricing adds up for teams. $55/100GB bandwidth overage. $7/500 build minutes overage. No spending caps available.

Enterprise

Free

Users: Unlimited

Storage: Custom

Limits: Requires sales negotiation, Minimum commitments likely, Complex procurement process

Must contact sales - no transparent pricing. Long-term commitments expected. Custom contracts required.

Feature Comparison

Feature	Heroku	Netlify
Deployment
Git Push Deployment Heroku pioneered this
Git-based Deployments GitHub, GitLab, Bitbucket
Deploy Previews Unique URL for every PR
Continuous Deployment Auto-deploy on push
Container Support Docker support
Databases
Managed Postgres Mini $5/mo
Managed Redis $3/mo start
Integrations
Add-on Marketplace Extensive options
Hosting
Custom Domains Free on all plans
Backend Hosting Frontend/static only
CI/CD
Review Apps
Security
Free SSL Certificates Auto-provisioned Let's Encrypt
SSO/SAML Enterprise only
Audit Logs Enterprise only
Scaling
Autoscaling Standard+ only
Performance
Global CDN Edge caching worldwide
Pricing
Free Tier Removed Nov 2022
Backend
Serverless Functions 10-26 second timeout
Edge Functions 50ms timeout limit
Background Functions Pro plan and above
Database Hosting Not supported
Platform
New Features Development Sustaining mode Feb 2026
Availability
Always-On ($5) Eco dynos sleep
Features
Form Handling 100 submissions free
Identity/Auth Netlify Identity service
Split Testing A/B test deployments
Billing
Spending Caps Not available - major concern
Reliability
Uptime SLA 99.99% Enterprise only

Signals Comparison

Pricing

Heroku

Free tier eliminated in November 2022(10/10)
Costs escalate quickly with scale(9/10)
Billing continues after account deletion(8/10)
Eco dynos sleep after 30 minutes(6/10)
Limited payment options - credit card only(4/10)

Netlify

Infamous $104k billing incident - massive unexpected charges(10/10)
No spending caps - can incur unlimited charges(9/10)
Bandwidth overage is expensive - $55 per 100GB(8/10)
Per-member pricing adds up quickly for teams(6/10)
Credit-based pricing system is confusing(5/10)

Reliability

Heroku

June 10, 2025 outage - 15+ hours of downtime(10/10)
Entering sustaining engineering mode - no new features(9/10)
Multiple major outages in June 2025(9/10)
Status page ran on affected infrastructure(8/10)

Netlify

Sites paused when free tier limits exceeded(8/10)
Failed deployments still consume build minutes and credits(7/10)
Account blocking for sign-up method issues(6/10)

Support

Heroku

Customer support described as 'comically bad'(8/10)

Netlify

Customer support unresponsive and condescending(7/10)

Customization

Heroku

Limited infrastructure control - vendor lock-in(8/10)

Netlify

No signals

Usability

Heroku

GitHub deployment errors and log tracking issues(6/10)

Netlify

Complex menus and confusing configuration options(5/10)
Dark patterns make account cancellation difficult(6/10)

Performance

Heroku

No signals

Netlify

Serverless function timeout of 10 seconds is too restrictive(7/10)
Deployment speed slower than Vercel and competitors(6/10)

Security

Heroku

No signals

Netlify

No built-in DDoS protection on lower tiers(8/10)

Integrations

Heroku

No signals

Netlify

Backend deployment not supported - frontend only(5/10)

Pricing Comparison

Heroku

Eco Dynos

$5/mo

Users: N/A

Storage: N/A

Limits: Sleeping dynos, not suitable for production, no custom domains on some plans

Dynos sleep after 30 min inactivity (10-30s wake time), hours shared across ALL apps

Basic Dynos

Popular

$7/mo

Users: N/A

Storage: N/A

Limits: No memory scaling, no autoscaling, basic monitoring only

Database separate (Mini Postgres $5/mo), add-ons extra, each dyno billed separately

Standard-1X

$25/mo

Users: N/A

Storage: N/A

Limits: Still single-tenant, no dedicated resources

Standard-2X is $50/mo, databases charged separately, add-ons accumulate

Performance-M

$250/mo

Users: N/A

Storage: N/A

Limits: Still limited compared to raw cloud VMs at similar prices

Performance-L is $500/mo, Shield (compliance) adds more, enterprise pricing opaque

Netlify

Free

Users: 1 member

Storage: 10 GB

Limits: Hard limits that pause sites, No concurrent builds, Limited support, No team features, 10-second function timeout

Site pauses when limits exceeded - no warnings. All account projects affected. No DDoS protection.

Pro

Popular

$19/mo

Users: Per member

Storage: Included

Limits: 26-second max function timeout, No SSO, No audit logs, No uptime SLA

Per-member pricing adds up for teams. $55/100GB bandwidth overage. $7/500 build minutes overage. No spending caps available.

Enterprise

Free

Users: Unlimited

Storage: Custom

Limits: Requires sales negotiation, Minimum commitments likely, Complex procurement process

Must contact sales - no transparent pricing. Long-term commitments expected. Custom contracts required.

Feature Comparison

Feature	Heroku	Netlify
Deployment
Git Push Deployment Heroku pioneered this
Git-based Deployments GitHub, GitLab, Bitbucket
Deploy Previews Unique URL for every PR
Continuous Deployment Auto-deploy on push
Container Support Docker support
Databases
Managed Postgres Mini $5/mo
Managed Redis $3/mo start
Integrations
Add-on Marketplace Extensive options
Hosting
Custom Domains Free on all plans
Backend Hosting Frontend/static only
CI/CD
Review Apps
Security
Free SSL Certificates Auto-provisioned Let's Encrypt
SSO/SAML Enterprise only
Audit Logs Enterprise only
Scaling
Autoscaling Standard+ only
Performance
Global CDN Edge caching worldwide
Pricing
Free Tier Removed Nov 2022
Backend
Serverless Functions 10-26 second timeout
Edge Functions 50ms timeout limit
Background Functions Pro plan and above
Database Hosting Not supported
Platform
New Features Development Sustaining mode Feb 2026
Availability
Always-On ($5) Eco dynos sleep
Features
Form Handling 100 submissions free
Identity/Auth Netlify Identity service
Split Testing A/B test deployments
Billing
Spending Caps Not available - major concern
Reliability
Uptime SLA 99.99% Enterprise only