HerokuvsVultr

Platform48

Platform58

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Security

Integrations

HerokuVultr

Signals Comparison

Pricing

Heroku

Free tier eliminated in November 2022(10/10)
Costs escalate quickly with scale(9/10)
Billing continues after account deletion(8/10)
Eco dynos sleep after 30 minutes(6/10)
Limited payment options - credit card only(4/10)

Vultr

Hidden costs from backups, snapshots, and taxes(6/10)

Reliability

Heroku

June 10, 2025 outage - 15+ hours of downtime(10/10)
Entering sustaining engineering mode - no new features(9/10)
Multiple major outages in June 2025(9/10)
Status page ran on affected infrastructure(8/10)

Vultr

Account suspensions and seizures without warning(9/10)
DMCA/copyright takedowns without due process(9/10)
Hardware failures causing storage corruption(8/10)
Credit verification suspends account functions(6/10)
IP ranges blocked by third-party services(5/10)

Support

Heroku

Customer support described as 'comically bad'(8/10)

Vultr

Ticket-only support with slow response times(8/10)

Customization

Heroku

Limited infrastructure control - vendor lock-in(8/10)

Vultr

Kubernetes node creation limits(5/10)

Usability

Heroku

GitHub deployment errors and log tracking issues(6/10)

Vultr

No signals

Security

Heroku

No signals

Vultr

2024 ToS controversy over data rights(8/10)

Performance

Heroku

No signals

Vultr

Misleading latency claims for some datacenters(6/10)

Pricing Comparison

Heroku

Eco Dynos

$5/mo

Users: N/A

Storage: N/A

Limits: Sleeping dynos, not suitable for production, no custom domains on some plans

Dynos sleep after 30 min inactivity (10-30s wake time), hours shared across ALL apps

Basic Dynos

Popular

$7/mo

Users: N/A

Storage: N/A

Limits: No memory scaling, no autoscaling, basic monitoring only

Database separate (Mini Postgres $5/mo), add-ons extra, each dyno billed separately

Standard-1X

$25/mo

Users: N/A

Storage: N/A

Limits: Still single-tenant, no dedicated resources

Standard-2X is $50/mo, databases charged separately, add-ons accumulate

Performance-M

$250/mo

Users: N/A

Storage: N/A

Limits: Still limited compared to raw cloud VMs at similar prices

Performance-L is $500/mo, Shield (compliance) adds more, enterprise pricing opaque

Vultr

Cloud Compute (0.5GB)

$2.5/mo

Users: N/A

Storage: 10GB SSD

Limits: Very limited resources, Ticket-only support, No live chat

Regional taxes extra, Backups +20%, Snapshots $0.05/GB, Stopped instances still billed

Cloud Compute (1GB)

Popular

$6/mo

Users: N/A

Storage: 25GB NVMe

Limits: Shared CPU, Basic support only

Same add-on costs as basic tier

High Frequency (2GB)

$12/mo

Users: N/A

Storage: 64GB NVMe

Limits: Still ticket-only support

Backups, snapshots, block storage all extra

Bare Metal

$120/mo

Users: N/A

Storage: 2x240GB SSD

Limits: Not available in all locations

Higher starting price, Same support limitations

Feature Comparison

Feature	Heroku	Vultr
Deployment
Git Push Deployment Heroku pioneered this
Container Support Docker support
Infrastructure
Cloud VPS From $2.50/mo
Bare Metal
GPU Instances
Kubernetes (VKE) Node limits apply
32+ Global Locations
Databases
Managed Postgres Mini $5/mo
Managed Redis $3/mo start
Integrations
Add-on Marketplace Extensive options
CI/CD
Review Apps
Storage
Block Storage
Object Storage
Scaling
Autoscaling Standard+ only
Pricing
Free Tier Removed Nov 2022
Networking
Load Balancers
Platform
New Features Development Sustaining mode Feb 2026
Support
Live Chat Support Tickets only
Phone Support Not available
Availability
Always-On ($5) Eco dynos sleep

Signals Comparison

Pricing

Heroku

Free tier eliminated in November 2022(10/10)
Costs escalate quickly with scale(9/10)
Billing continues after account deletion(8/10)
Eco dynos sleep after 30 minutes(6/10)
Limited payment options - credit card only(4/10)

Vultr

Hidden costs from backups, snapshots, and taxes(6/10)

Reliability

Heroku

June 10, 2025 outage - 15+ hours of downtime(10/10)
Entering sustaining engineering mode - no new features(9/10)
Multiple major outages in June 2025(9/10)
Status page ran on affected infrastructure(8/10)

Vultr

Account suspensions and seizures without warning(9/10)
DMCA/copyright takedowns without due process(9/10)
Hardware failures causing storage corruption(8/10)
Credit verification suspends account functions(6/10)
IP ranges blocked by third-party services(5/10)

Support

Heroku

Customer support described as 'comically bad'(8/10)

Vultr

Ticket-only support with slow response times(8/10)

Customization

Heroku

Limited infrastructure control - vendor lock-in(8/10)

Vultr

Kubernetes node creation limits(5/10)

Usability

Heroku

GitHub deployment errors and log tracking issues(6/10)

Vultr

No signals

Security

Heroku

No signals

Vultr

2024 ToS controversy over data rights(8/10)

Performance

Heroku

No signals

Vultr

Misleading latency claims for some datacenters(6/10)

Pricing Comparison

Heroku

Eco Dynos

$5/mo

Users: N/A

Storage: N/A

Limits: Sleeping dynos, not suitable for production, no custom domains on some plans

Dynos sleep after 30 min inactivity (10-30s wake time), hours shared across ALL apps

Basic Dynos

Popular

$7/mo

Users: N/A

Storage: N/A

Limits: No memory scaling, no autoscaling, basic monitoring only

Database separate (Mini Postgres $5/mo), add-ons extra, each dyno billed separately

Standard-1X

$25/mo

Users: N/A

Storage: N/A

Limits: Still single-tenant, no dedicated resources

Standard-2X is $50/mo, databases charged separately, add-ons accumulate

Performance-M

$250/mo

Users: N/A

Storage: N/A

Limits: Still limited compared to raw cloud VMs at similar prices

Performance-L is $500/mo, Shield (compliance) adds more, enterprise pricing opaque

Vultr

Cloud Compute (0.5GB)

$2.5/mo

Users: N/A

Storage: 10GB SSD

Limits: Very limited resources, Ticket-only support, No live chat

Regional taxes extra, Backups +20%, Snapshots $0.05/GB, Stopped instances still billed

Cloud Compute (1GB)

Popular

$6/mo

Users: N/A

Storage: 25GB NVMe

Limits: Shared CPU, Basic support only

Same add-on costs as basic tier

High Frequency (2GB)

$12/mo

Users: N/A

Storage: 64GB NVMe

Limits: Still ticket-only support

Backups, snapshots, block storage all extra

Bare Metal

$120/mo

Users: N/A

Storage: 2x240GB SSD

Limits: Not available in all locations

Higher starting price, Same support limitations

Feature Comparison

Feature	Heroku	Vultr
Deployment
Git Push Deployment Heroku pioneered this
Container Support Docker support
Infrastructure
Cloud VPS From $2.50/mo
Bare Metal
GPU Instances
Kubernetes (VKE) Node limits apply
32+ Global Locations
Databases
Managed Postgres Mini $5/mo
Managed Redis $3/mo start
Integrations
Add-on Marketplace Extensive options
CI/CD
Review Apps
Storage
Block Storage
Object Storage
Scaling
Autoscaling Standard+ only
Pricing
Free Tier Removed Nov 2022
Networking
Load Balancers
Platform
New Features Development Sustaining mode Feb 2026
Support
Live Chat Support Tickets only
Phone Support Not available
Availability
Always-On ($5) Eco dynos sleep