Try or ByeTry or Bye

HotjarvsPostHog

Saas52
vs
Developer Tool71

Score Comparison

52
Overall
71
35
Pricing
70
75
Usability
55
40
Performance
60
35
Support
62
50
Reliability
66
80
Onboarding
55
60
Mobile
58
80
Security
75
65
Integrations
80
HotjarPostHog

Signals Comparison

Pricing

Hotjar

  • Over 800% price increase after acquisition(9/10)
  • Hotjar is now Contentsquare: separate bills for heatmaps and surveys(7/10)
  • Free plan only replays 5% of sessions(7/10)
  • No refunds if you cancel on renewal day(7/10)

PostHog

  • Why is my PostHog bill so high? Many separate usage meters(7/10)
Performance

Hotjar

  • Website slows down by 500ms-1 second after install(8/10)
  • Ad blockers break site functionality when Hotjar installed(5/10)

PostHog

  • PostHog queries and insights are slow on large datasets(6/10)
  • Does PostHog slow down my website?(4/10)
Reliability

Hotjar

  • Hotjar stops recording when the session limit is reached(8/10)
  • Heatmaps buggy between desktop and mobile views(6/10)
  • Conversion funnel tracking inaccurate(6/10)

PostHog

  • PostHog events not showing up because ad blockers block it(7/10)
  • PostHog session replay not recording some sessions(6/10)
  • PostHog data doesn't match Google Analytics(5/10)
  • PostHog feature flags flicker or return undefined(5/10)
  • Data dropped forever after hitting a billing limit(6/10)
Support

Hotjar

  • No human support - chatbots and gatekeeping(7/10)
  • Hotjar to Contentsquare migration billing confusion(6/10)

PostHog

No signals

Usability

Hotjar

  • Session recordings miss key interactions and dynamic content(6/10)
  • Heatmap page height limited to 1500px(5/10)
  • Only 3 heatmaps at a time on lower plans(5/10)

PostHog

  • PostHog is overwhelming and has a steep learning curve(6/10)
  • PostHog is built for engineers, not marketers(6/10)
  • PostHog identify() merges or splits users incorrectly(6/10)
Integrations

Hotjar

  • Removed cross-domain tracking - critical feature gone(7/10)

PostHog

  • Duplicate or missing pageviews in Next.js and SPAs(5/10)
Customization

Hotjar

No signals

PostHog

  • Self-hosting PostHog is heavy and limited to a hobby setup(5/10)

Pricing Comparison

Hotjar

Experience Analytics Free
Free

Storage: 1 month of data

Limits: 1 month of data access, 1 project (cannot add more), standard filters only, no replay summaries, AI-only support

Replays only capture 5% of sessions (max 10k/month); no new heatmap or funnel data once the session limit is hit until the monthly reset
Experience Analytics Growth
Popular
$49/mo

Storage: 13 months of data

Limits: Entry price covers only the smallest session tier; standard support only

Shown as $39/month with annual billing (20% off, card/PayPal only); price rises with each session tier; surveys are a separate Voice of Customer subscription
Experience Analytics Pro
Free

Storage: 13 months of data

Limits: No self-serve pricing

Custom quote via sales demo; third-party pricing trackers report negotiated Contentsquare contracts around $20k/year median
Voice of Customer Free
Free

Storage: 1 month of response access

Limits: 100 responses/month, 3 surveys

Responses older than one month are not accessible on the free plan
Voice of Customer Growth
$79/mo

Storage: Unlimited response access

Limits: Price scales with response volume

'From $79/month' is the entry tier; third-party trackers report about $99/month when billed monthly. Billed separately from Experience Analytics (10% bundle discount on the cheaper plan)

PostHog

Free
Free

Storage: 1 year data retention

Limits: 1 project, 1 year data retention, community support only. Data above the free allowance is not ingested unless you add a card.

Pay-as-you-go
Popular
$0/mo

Storage: 7 year data retention

Limits: No base fee, but bills scale with traffic. Billing limits stop ingestion and the data over the limit is permanently lost.

Add-ons are billed separately: identified events ($0.000198/event above 1M at the first tier), group analytics, data pipelines, mobile replay ($0.01/recording above 2,500), destinations, batch exports and logs. Each product has its own meter, so costs add up across products.
Boost
$250/mo

Limits: No SAML or priority support (Scale)

Platform fee on top of all usage charges
Scale
$750/mo

Limits: No RBAC or dedicated support (Enterprise)

Platform fee on top of all usage charges
Enterprise
$2000/mo
Platform fee on top of all usage charges

Feature Comparison

FeatureHotjarPostHog
Analytics
Heatmaps

Click, scroll, and move heatmaps

Product analytics (funnels, retention, paths)
Session Recordings

Daily limits apply per plan

Web analytics

Included with product analytics events

Conversion Funnels

Business plan and above

Form Analytics

Basic only, Mouseflow better

Live Visitor View

Not available, Lucky Orange has this

Replay
Session replay

Web and mobile; sampling, minimum duration and URL triggers

Feedback
Surveys

Requires separate Ask subscription

Feedback Widgets

Requires Ask subscription

User Interviews

Requires expensive Engage subscription

Experimentation
Feature flags

Bootstrapping and local evaluation supported

A/B testing / experiments

Code-first, no mature visual editor

Testing
A/B Testing

Not available, use Crazy Egg instead

Monitoring
Error tracking
Data
Data warehouse and SQL

Sync sources and query with SQL

Managed reverse proxy

Free for Cloud users; not HIPAA-compliant

Data Retention

365 days, better than Clarity's 30

Tracking
Cross-domain Tracking

Recently removed

Deployment
Self-hosting

Hobby Docker Compose deployment only; Kubernetes unsupported since 2023

Integrations
Google Analytics Integration

Available on paid plans

Slack Integration

For sharing insights

Security
EU data hosting

EU Cloud region

SAML SSO

Scale plan only

GDPR Compliance

Fully compliant with consent tools

Developer
API Access

Scale plan only