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  3. HubSpot vs Insightly

HubSpotvsInsightly

Saas
vs
Saas55
ScoresSignalsPricingFeatures

Score Comparison

54
Overall
55
30
Pricing
45
60
Usability
55
65
Performance
55
35
Support
30
70
Reliability
55
40
Onboarding
45
60
Mobile
65
75
Security
65
80
Integrations
55
HubSpotInsightly

Signals Comparison

Pricing

HubSpot

  • Pricing compounds across multiple dimensions(9/10)
  • 2024 pricing changes caused 5x-20x cost increases(10/10)
  • Mandatory onboarding fees of $7,000-$10,000(9/10)
  • Annual contract lock-in with no early termination(8/10)
  • Unexpected charges when exceeding contact limits(9/10)

Insightly

  • Contact limits force constant upgrades or data deletion(8/10)
  • Annual billing only - no monthly option available(8/10)
  • Hidden setup fees up to $3,000 for technical configuration(8/10)
Support

HubSpot

  • Customer service issues - slow and generic responses(8/10)

Insightly

  • Customer support is slow and often unhelpful(9/10)
Usability

HubSpot

  • Steep learning curve and complex navigation(6/10)
  • Email handling lacks control settings(5/10)

Insightly

  • Clunky interface with workflows that don't flow well(6/10)
  • Project management features lack visual views(5/10)
Onboarding

HubSpot

  • Data import is extremely complicated(7/10)

Insightly

  • Steep learning curve takes months to master(7/10)
Customization

HubSpot

  • Limited customization without expensive add-ons(5/10)

Insightly

  • Reporting and analytics far less advanced than competitors(7/10)
  • Advanced features locked behind expensive tiers(6/10)
Performance

HubSpot

No signals

Insightly

  • Bugs and glitches persist especially in bulk editing(7/10)
Integrations

HubSpot

No signals

Insightly

  • API changes break integrations without warning(7/10)
Reliability

HubSpot

No signals

Insightly

  • Calendar integration bugs make scheduling unusable(7/10)

Pricing Comparison

HubSpot

Free Tools
Free

Users: Unlimited users

Storage: Limited

Limits: No automation workflows, Limited reporting, HubSpot branding everywhere, No phone support, Limited email sends

HubSpot branding on all customer-facing tools, Very limited email marketing, No automation
Starter
$20/mo

Users: 2 users included

Storage: Standard

Limits: Basic automation only, Limited A/B testing, No advanced reporting, Limited sequences

Annual billing required ($15/mo), Additional users $20/mo each, Contact tier overage charges
Professional
Popular
$890/mo

Users: 5 users included

Storage: Large

Limits: Onboarding fee non-negotiable, Annual contract lock-in, Limited to 5 users before extra charges

MANDATORY $3,000 onboarding fee, Annual commitment required, Additional seats $45/mo, 2,000 marketing contacts included - overages expensive
Enterprise
$3600/mo

Users: 10 users included

Storage: Enterprise

Limits: Multi-year contracts often pushed, Implementation takes months, Requires dedicated admin

MANDATORY $7,000-$10,000 onboarding fee, Annual contract required, 10,000 marketing contacts included - overages add up fast

Insightly

Plus
$29/yr

Users: Unlimited users

Storage: 100,000 records, 10GB files

Limits: 100K record limit, limited storage (10GB), basic reporting only, limited bulk email

Annual billing only - no monthly option. Record limits force upgrade. Additional tasks cost $249/25K per month.
Professional
Popular
$49/yr

Users: Unlimited users

Storage: 250,000 records, 100GB files

Limits: 250K record limit, advanced automation limited, still missing enterprise security features

Still requires annual commitment. Technical setup can cost $3,000 extra. Advanced features still limited.
Enterprise
$99/yr

Users: Unlimited users

Storage: 500,000 records, unlimited files

Limits: Even Enterprise has 500K record limit. Some features still require add-on purchases.

More than 3x Plus pricing. Professional services often required for setup. $3,000 technical setup fee may apply.

Feature Comparison

FeatureHubSpotInsightly
Core
Free CRM

Genuinely useful free tier

CRM
Contact management

Subject to record limits

Unlimited contacts

All plans have limits

Marketing
Marketing automation

Professional tier+ ($890/mo)

Email marketing

Limited on free, full on Starter+

A/B testing

Professional tier+ only

PM
Project management

Basic, lacks visual views

Integrations
Google Workspace integration

Full integration

Microsoft 365 integration

Full integration

1000+ integrations

Via App Marketplace

QuickBooks native integration

Requires third-party

Sales
Sales pipeline

All tiers

Predictive lead scoring

Enterprise only ($3,600/mo)

Reporting
Custom reporting

Professional tier+ only

Automation
Workflow automation

All plans

Mobile
Mobile apps

iOS and Android

Learning
HubSpot Academy

Free courses and certifications

Customization
Remove HubSpot branding

Starter tier+ only

Security
SSO/SAML

Enterprise only

Pricing
Free plan

14-day trial only

Monthly billing option

Annual contracts required for most plans

Transparent pricing

Complex 4-dimension pricing model

Onboarding
Free onboarding

Mandatory paid onboarding $3K-$10K

Easy data migration

Data import is extremely complicated