HubSpotvsInsightly
Score Comparison
Signals Comparison
HubSpot
- Pricing compounds across multiple dimensions(9/10)
- 2024 pricing changes caused 5x-20x cost increases(10/10)
- Mandatory onboarding fees of $7,000-$10,000(9/10)
- Annual contract lock-in with no early termination(8/10)
- Unexpected charges when exceeding contact limits(9/10)
Insightly
- Contact limits force constant upgrades or data deletion(8/10)
- Annual billing only - no monthly option available(8/10)
- Hidden setup fees up to $3,000 for technical configuration(8/10)
HubSpot
- Customer service issues - slow and generic responses(8/10)
Insightly
- Customer support is slow and often unhelpful(9/10)
HubSpot
- Steep learning curve and complex navigation(6/10)
- Email handling lacks control settings(5/10)
Insightly
- Clunky interface with workflows that don't flow well(6/10)
- Project management features lack visual views(5/10)
HubSpot
- Data import is extremely complicated(7/10)
Insightly
- Steep learning curve takes months to master(7/10)
HubSpot
- Limited customization without expensive add-ons(5/10)
Insightly
- Reporting and analytics far less advanced than competitors(7/10)
- Advanced features locked behind expensive tiers(6/10)
HubSpot
No signals
Insightly
- Bugs and glitches persist especially in bulk editing(7/10)
HubSpot
No signals
Insightly
- API changes break integrations without warning(7/10)
HubSpot
No signals
Insightly
- Calendar integration bugs make scheduling unusable(7/10)
Pricing Comparison
HubSpot
Users: Unlimited users
Storage: Limited
Limits: No automation workflows, Limited reporting, HubSpot branding everywhere, No phone support, Limited email sends
Users: 2 users included
Storage: Standard
Limits: Basic automation only, Limited A/B testing, No advanced reporting, Limited sequences
Users: 5 users included
Storage: Large
Limits: Onboarding fee non-negotiable, Annual contract lock-in, Limited to 5 users before extra charges
Users: 10 users included
Storage: Enterprise
Limits: Multi-year contracts often pushed, Implementation takes months, Requires dedicated admin
Insightly
Users: Unlimited users
Storage: 100,000 records, 10GB files
Limits: 100K record limit, limited storage (10GB), basic reporting only, limited bulk email
Users: Unlimited users
Storage: 250,000 records, 100GB files
Limits: 250K record limit, advanced automation limited, still missing enterprise security features
Users: Unlimited users
Storage: 500,000 records, unlimited files
Limits: Even Enterprise has 500K record limit. Some features still require add-on purchases.
Feature Comparison
| Feature | HubSpot | Insightly |
|---|---|---|
| Core | ||
| Free CRM Genuinely useful free tier | ||
| CRM | ||
| Contact management Subject to record limits | ||
| Unlimited contacts All plans have limits | ||
| Marketing | ||
| Marketing automation Professional tier+ ($890/mo) | ||
| Email marketing Limited on free, full on Starter+ | ||
| A/B testing Professional tier+ only | ||
| PM | ||
| Project management Basic, lacks visual views | ||
| Integrations | ||
| Google Workspace integration Full integration | ||
| Microsoft 365 integration Full integration | ||
| 1000+ integrations Via App Marketplace | ||
| QuickBooks native integration Requires third-party | ||
| Sales | ||
| Sales pipeline All tiers | ||
| Predictive lead scoring Enterprise only ($3,600/mo) | ||
| Reporting | ||
| Custom reporting Professional tier+ only | ||
| Automation | ||
| Workflow automation All plans | ||
| Mobile | ||
| Mobile apps iOS and Android | ||
| Learning | ||
| HubSpot Academy Free courses and certifications | ||
| Customization | ||
| Remove HubSpot branding Starter tier+ only | ||
| Security | ||
| SSO/SAML Enterprise only | ||
| Pricing | ||
| Free plan 14-day trial only | ||
| Monthly billing option Annual contracts required for most plans | ||
| Transparent pricing Complex 4-dimension pricing model | ||
| Onboarding | ||
| Free onboarding Mandatory paid onboarding $3K-$10K | ||
| Easy data migration Data import is extremely complicated | ||