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  2. Compare
  3. HubSpot vs Pipedrive

HubSpotvsPipedrive

Saas
vs
Saas
ScoresSignalsPricingFeatures

Score Comparison

54
Overall
63
30
Pricing
60
60
Usability
78
65
Performance
65
35
Support
58
70
Reliability
70
40
Onboarding
78
60
Mobile
60
75
Security
60
80
Integrations
60
HubSpotPipedrive

Signals Comparison

Pricing

HubSpot

  • Pricing compounds across multiple dimensions(9/10)
  • 2024 pricing changes caused 5x-20x cost increases(10/10)
  • Mandatory onboarding fees of $7,000-$10,000(9/10)
  • Annual contract lock-in with no early termination(8/10)
  • Unexpected charges when exceeding contact limits(9/10)

Pipedrive

  • Add-ons can double or triple your bill(7/10)
  • No free plan available(5/10)
Support

HubSpot

  • Customer service issues - slow and generic responses(8/10)

Pipedrive

  • Support quality varies dramatically by tier(7/10)
Usability

HubSpot

  • Steep learning curve and complex navigation(6/10)
  • Email handling lacks control settings(5/10)

Pipedrive

  • Two-way email sync only on expensive plans(7/10)
  • Not suitable for large enterprises(5/10)
Onboarding

HubSpot

  • Data import is extremely complicated(7/10)

Pipedrive

No signals

Customization

HubSpot

  • Limited customization without expensive add-ons(5/10)

Pipedrive

  • Limited automation and reporting on lower tiers(6/10)
  • Very limited customization options(5/10)
Performance

HubSpot

No signals

Pipedrive

  • System performance issues - hanging and slow loads(6/10)
Integrations

HubSpot

No signals

Pipedrive

  • Integration setup can be challenging(5/10)
Mobile

HubSpot

No signals

Pipedrive

  • Limited offline capabilities(5/10)

Pricing Comparison

HubSpot

Free Tools
Free

Users: Unlimited users

Storage: Limited

Limits: No automation workflows, Limited reporting, HubSpot branding everywhere, No phone support, Limited email sends

HubSpot branding on all customer-facing tools, Very limited email marketing, No automation
Starter
$20/mo

Users: 2 users included

Storage: Standard

Limits: Basic automation only, Limited A/B testing, No advanced reporting, Limited sequences

Annual billing required ($15/mo), Additional users $20/mo each, Contact tier overage charges
Professional
Popular
$890/mo

Users: 5 users included

Storage: Large

Limits: Onboarding fee non-negotiable, Annual contract lock-in, Limited to 5 users before extra charges

MANDATORY $3,000 onboarding fee, Annual commitment required, Additional seats $45/mo, 2,000 marketing contacts included - overages expensive
Enterprise
$3600/mo

Users: 10 users included

Storage: Enterprise

Limits: Multi-year contracts often pushed, Implementation takes months, Requires dedicated admin

MANDATORY $7,000-$10,000 onboarding fee, Annual contract required, 10,000 marketing contacts included - overages add up fast

Pipedrive

Essential (Lite)
$14/mo

Users: Per user

Storage: Limited

Limits: Manual email process only, Basic reporting, Limited automation, No phone support, Limited customization

Price is annual billing ($24/mo if monthly), No two-way email sync, Add-ons like LeadBooster ($32.50/mo) and Web Visitors ($49/mo) add up fast
Advanced (Growth)
Popular
$39/mo

Users: Per user

Storage: Standard

Limits: Limited advanced reporting, No revenue forecasting, No team management features

Price is annual billing ($49/mo if monthly), Advanced add-ons still cost extra, Nearly 3x the Essential price
Professional (Premium)
$49/mo

Users: Per user

Storage: Large

Limits: No unlimited teams, Limited security options, No sandbox environment

Price is annual billing ($79/mo if monthly), AI features limited, Some enterprise features still locked
Enterprise (Ultimate)
$79/mo

Users: Per user

Storage: Very Large

Limits: Still not suitable for very large enterprises with complex needs, Limited compared to Salesforce customization

Price is annual billing ($99/mo if monthly), Still may not meet complex enterprise needs, Data enrichment credits have limits

Feature Comparison

FeatureHubSpotPipedrive
Core
Free CRM

Genuinely useful free tier

Visual sales pipeline

Best-in-class pipeline view

Contact management

All plans

Marketing
Marketing automation

Professional tier+ ($890/mo)

Email marketing

Limited on free, full on Starter+

A/B testing

Professional tier+ only

Mobile
Mobile apps

iOS and Android

Offline mode

Limited offline capabilities

Sales
Sales pipeline

All tiers

Predictive lead scoring

Enterprise only ($3,600/mo)

Email
Two-way email sync

Growth plan and above only ($39/user)

Reporting
Custom reporting

Professional tier+ only

Revenue forecasting

Premium plan and above

Automation
Workflow automation

Growth plan and above

AI
AI Sales Assistant

Premium plan and above ($49/user)

Integrations
1000+ integrations

Via App Marketplace

Learning
HubSpot Academy

Free courses and certifications

Support
Phone support

Ultimate plan only ($79/user)

Customization
Remove HubSpot branding

Starter tier+ only

Advanced customization

Limited compared to Salesforce

Development
Sandbox testing

Ultimate plan only

Pricing
Free plan

14-day trial only, no free tier

Monthly billing option

Annual contracts required for most plans

Transparent pricing

Complex 4-dimension pricing model

Security
SSO/SAML

Enterprise only

Enterprise
Enterprise scalability

Not suited for large enterprises

Onboarding
Free onboarding

Mandatory paid onboarding $3K-$10K

Easy data migration

Data import is extremely complicated