HubSpot
Zoho CRM
HubSpot
Zoho CRM
HubSpot
Zoho CRM
HubSpot
Zoho CRM
No signals
HubSpot
Zoho CRM
No signals
HubSpot
No signals
Zoho CRM
HubSpot
No signals
Zoho CRM
HubSpot
No signals
Zoho CRM
HubSpot
No signals
Zoho CRM
Users: Unlimited users
Storage: Limited
Limits: No automation workflows, Limited reporting, HubSpot branding everywhere, No phone support, Limited email sends
Users: 2 users included
Storage: Standard
Limits: Basic automation only, Limited A/B testing, No advanced reporting, Limited sequences
Users: 5 users included
Storage: Large
Limits: Onboarding fee non-negotiable, Annual contract lock-in, Limited to 5 users before extra charges
Users: 10 users included
Storage: Enterprise
Limits: Multi-year contracts often pushed, Implementation takes months, Requires dedicated admin
Users: 3 users
Storage: 1GB per org
Limits: Basic features only, No email integration, No sales forecasting, No multiple currencies
Users: Unlimited users
Storage: 1GB per org
Limits: No inventory management, No Canvas design studio, No territory management
Users: Unlimited users
Storage: 1GB per org + allowances
Limits: No Zia AI, No custom signals, No multi-user portals, No advanced customization
Users: Unlimited users
Storage: 1GB per org + allowances
Limits: No enhanced feature limits, No dedicated support without additional purchase
Users: Unlimited users
Storage: 5GB per org
Limits: Still no unlimited API calls, Complex features require training investment
| Feature | HubSpot | Zoho CRM |
|---|---|---|
| Core | ||
| Free CRM Genuinely useful free tier | ||
| Sales | ||
| Lead management All tiers | ||
| Contact management All tiers | ||
| Deal/Pipeline tracking All tiers | ||
| Sales pipeline All tiers | ||
| Predictive lead scoring Enterprise only ($3,600/mo) | ||
| Territory management Enterprise and above | ||
| Marketing | ||
| Marketing automation Professional tier+ ($890/mo) | ||
| Email marketing Limited on free, full on Starter+ | ||
| A/B testing Professional tier+ only | ||
| Automation | ||
| Workflow automation Standard and above | ||
| Reporting | ||
| Custom reporting Professional tier+ only | ||
| Advanced analytics Ultimate tier or Zoho Analytics add-on | ||
| AI | ||
| AI assistant (Zia) Enterprise and above | ||
| Communication | ||
| Email integration Paid tiers | ||
| Integrations | ||
| 1000+ integrations Via App Marketplace | ||
| API access With daily limits | ||
| Mobile | ||
| Mobile app Clunky compared to desktop | ||
| Offline mode Limited functionality | ||
| Learning | ||
| HubSpot Academy Free courses and certifications | ||
| Customization | ||
| Remove HubSpot branding Starter tier+ only | ||
| Custom modules Enterprise and above | ||
| Security | ||
| SSO/SAML Enterprise only | ||
| Pricing | ||
| Monthly billing option Annual contracts required for most plans | ||
| Transparent pricing Complex 4-dimension pricing model | ||
| Onboarding | ||
| Free onboarding Mandatory paid onboarding $3K-$10K | ||
| Easy data migration Data import is extremely complicated | ||
