- Pick it if you are:
- Apple ecosystem-only users; Families sharing storage
- Top complaint:
- Only 5GB free storage is inadequate
- Price:
- Free plan, paid from $0.99/mo
- Pick it if you are:
- Privacy-focused individuals; Therapists, clinics and other HIPAA-covered practices
- Top complaint:
- Why is Sync.com so slow? Uploads and downloads crawl
- Price:
- Free plan, paid from $8/mo
Score Comparison
Signals Comparison
iCloud
- Only 5GB free storage is inadequate(8/10)
- Big price jump between iCloud storage tiers(6/10)
- iCloud+ prices raised in 8 countries (July 2026)(6/10)
Sync.com
- Sync.com auto-renewed and won't refund(7/10)
- Sync.com intro discount ends: renewals cost more(6/10)
iCloud
- Sync failures and inconsistent syncing across devices(9/10)
- Photos and data disappear without warning(10/10)
- iCloud down: outages hit Mail, Photos and Find My(7/10)
- Backup restoration brings back deleted content(6/10)
- Limited offline access to files(6/10)
- iOS update broke iCloud sync (iOS 26.4 CloudKit bug)(7/10)
Sync.com
- Sync.com not syncing or stuck on indexing(7/10)
- 'Your Sync folder is unexpectedly empty' error(6/10)
iCloud
- iCloud is sync, not backup - deleting locally deletes everywhere(9/10)
- Hard to free up iCloud storage without paying(7/10)
Sync.com
- Cancelling Sync.com deletes your files (no downgrade to free)(8/10)
- Sync.com web panel slow and freezes(5/10)
iCloud
- Poor cross-platform compatibility with Windows and Android(8/10)
Sync.com
- No Sync.com Linux app(6/10)
- Few integrations and no Office editing in the browser(5/10)
iCloud
- Poor customer support for data recovery(8/10)
Sync.com
- Sync.com support is slow and email-based(6/10)
iCloud
- Advanced Data Protection not available in the UK(6/10)
Sync.com
- Forgot Sync.com password: you may lose access to everything(9/10)
iCloud
No signals
Sync.com
- Why is Sync.com so slow? Uploads and downloads crawl(8/10)
- No block-level sync: small edits re-upload the whole file(6/10)
iCloud
No signals
Sync.com
- Sync.com camera upload not working in the background(5/10)
Pricing Comparison
iCloud
Users: 1 user
Storage: 5GB
Limits: 5GB total storage, No Private Relay, No Hide My Email, No custom email domain, No Apple Invites hosting, No HomeKit Secure Video, No storage sharing with family
Users: Shareable with up to 5 family members
Storage: 50GB
Limits: Only 1 HomeKit Secure Video camera supported
Users: Shareable with up to 5 family members
Storage: 200GB
Limits: Limited to 5 HomeKit Secure Video cameras
Users: Shareable with up to 5 family members
Storage: 2TB
Limits: None significant at this tier
Users: Shareable with up to 5 family members
Storage: 6TB
Limits: None
Users: Shareable with up to 5 family members
Storage: 12TB
Limits: None
Sync.com
Users: 1.0
Storage: 5 GB
Limits: 5 GB storage, short file history, no Microsoft Office previews in the web panel, no read-only team shared folders, link expiry and download limits are paid features
Users: 1.0
Storage: 1 TB
Limits: No custom branding, no HIPAA compliance
Users: 1.0
Storage: 1 TB
Limits: No custom branding, no HIPAA compliance
Users: 1.0
Storage: 5 TB
Limits: Single user, no admin console
Users: 1.0
Storage: 5 TB
Limits: Single user, no admin console
Users: 1.0
Storage: Unlimited
Limits: No custom branding, no HIPAA compliance
Users: 1.0
Storage: Unlimited
Limits: No custom branding, no HIPAA compliance
Storage: 1 TB per user
Limits: No custom branding, role-based access control or 2FA enforcement
Storage: 1 TB per user
Limits: No custom branding, role-based access control or 2FA enforcement
Storage: 2 TB per user
Limits: No phone support
Storage: 2 TB per user
Limits: No phone support
Storage: 10 TB per user
Storage: 10 TB per user
Feature Comparison
| Feature | iCloud | Sync.com |
|---|---|---|
| Storage | ||
| Photo sync Syncs, not backs up - deletes propagate everywhere | ||
| File storage (iCloud Drive) Good iOS/Mac integration, poor Windows | ||
| Version history Limited compared to Dropbox/Google Drive | ||
| Security | ||
| Zero-knowledge end-to-end encryption All plans | ||
| End-to-end encryption Requires enabling Advanced Data Protection | ||
| Password manager (Keychain) Good iOS/Mac, limited cross-platform | ||
| Sync | ||
| Block-level (delta) sync Whole file re-uploads on every change | ||
| Selective sync | ||
| Online-only files (CloudFiles) macOS 13+ and Windows 10+ | ||
| Backup | ||
| Device backup Automatic iPhone/iPad backup, not comprehensive | ||
| Platforms | ||
| Linux desktop app Early-access WebDAV only | ||
| Compatibility | ||
| Cross-platform sync No Android support, buggy Windows app | ||
| Sharing | ||
| Family sharing Up to 6 members, shared storage pool | ||
| Password-protected links | ||
| Mobile | ||
| Camera upload iOS and Android | ||
| Privacy | ||
| Private Relay (VPN-like) iCloud+ only, not available in all regions | ||
| Hide My Email iCloud+ only, generate random email aliases | ||
| Compliance | ||
| HIPAA compliance Solo and Teams plans | ||
| Custom email domain iCloud+ only | ||
| Collaboration | ||
| Online document editing | ||
| Usability | ||
| Offline access Must manually mark files as 'Keep Downloaded' | ||
| Support | ||
| Live chat support Email tickets; phone on Teams 10TB | ||
| Productivity | ||
| Collaboration tools Basic, not comparable to Google Workspace | ||
| Apple Invites iCloud+ only: create event invitations | ||
| Smart Home | ||
| HomeKit Secure Video iCloud+ only, camera limits on lower tiers | ||
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