InsightlyvsPipedrive

Saas55

Saas

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

InsightlyPipedrive

Signals Comparison

Support

Insightly

Customer support is slow and often unhelpful(9/10)

Pipedrive

Support quality varies dramatically by tier(7/10)

Pricing

Insightly

Contact limits force constant upgrades or data deletion(8/10)
Annual billing only - no monthly option available(8/10)
Hidden setup fees up to $3,000 for technical configuration(8/10)

Pipedrive

Add-ons can double or triple your bill(7/10)
No free plan available(5/10)

Onboarding

Insightly

Steep learning curve takes months to master(7/10)

Pipedrive

No signals

Usability

Insightly

Clunky interface with workflows that don't flow well(6/10)
Project management features lack visual views(5/10)

Pipedrive

Two-way email sync only on expensive plans(7/10)
Not suitable for large enterprises(5/10)

Customization

Insightly

Reporting and analytics far less advanced than competitors(7/10)
Advanced features locked behind expensive tiers(6/10)

Pipedrive

Limited automation and reporting on lower tiers(6/10)
Very limited customization options(5/10)

Performance

Insightly

Bugs and glitches persist especially in bulk editing(7/10)

Pipedrive

System performance issues - hanging and slow loads(6/10)

Integrations

Insightly

API changes break integrations without warning(7/10)

Pipedrive

Integration setup can be challenging(5/10)

Reliability

Insightly

Calendar integration bugs make scheduling unusable(7/10)

Pipedrive

No signals

Mobile

Insightly

No signals

Pipedrive

Limited offline capabilities(5/10)

Pricing Comparison

Insightly

Plus

$29/yr

Users: Unlimited users

Storage: 100,000 records, 10GB files

Limits: 100K record limit, limited storage (10GB), basic reporting only, limited bulk email

Annual billing only - no monthly option. Record limits force upgrade. Additional tasks cost $249/25K per month.

Professional

Popular

$49/yr

Users: Unlimited users

Storage: 250,000 records, 100GB files

Limits: 250K record limit, advanced automation limited, still missing enterprise security features

Still requires annual commitment. Technical setup can cost $3,000 extra. Advanced features still limited.

Enterprise

$99/yr

Users: Unlimited users

Storage: 500,000 records, unlimited files

Limits: Even Enterprise has 500K record limit. Some features still require add-on purchases.

More than 3x Plus pricing. Professional services often required for setup. $3,000 technical setup fee may apply.

Pipedrive

Essential (Lite)

$14/mo

Users: Per user

Storage: Limited

Limits: Manual email process only, Basic reporting, Limited automation, No phone support, Limited customization

Price is annual billing ($24/mo if monthly), No two-way email sync, Add-ons like LeadBooster ($32.50/mo) and Web Visitors ($49/mo) add up fast

Advanced (Growth)

Popular

$39/mo

Users: Per user

Storage: Standard

Limits: Limited advanced reporting, No revenue forecasting, No team management features

Price is annual billing ($49/mo if monthly), Advanced add-ons still cost extra, Nearly 3x the Essential price

Professional (Premium)

$49/mo

Users: Per user

Storage: Large

Limits: No unlimited teams, Limited security options, No sandbox environment

Price is annual billing ($79/mo if monthly), AI features limited, Some enterprise features still locked

Enterprise (Ultimate)

$79/mo

Users: Per user

Storage: Very Large

Limits: Still not suitable for very large enterprises with complex needs, Limited compared to Salesforce customization

Price is annual billing ($99/mo if monthly), Still may not meet complex enterprise needs, Data enrichment credits have limits

Feature Comparison

Feature	Insightly	Pipedrive
CRM
Contact management Subject to record limits
Unlimited contacts All plans have limits
Core
Visual sales pipeline Best-in-class pipeline view
PM
Project management Basic, lacks visual views
Integrations
Google Workspace integration Full integration
Microsoft 365 integration Full integration
QuickBooks native integration Requires third-party
Email
Two-way email sync Growth plan and above only ($39/user)
Automation
Workflow automation All plans
Mobile
Mobile apps iOS and Android
Offline mode Limited offline capabilities
AI
AI Sales Assistant Premium plan and above ($49/user)
Analytics
Custom reporting Limited compared to competitors
Reporting
Revenue forecasting Premium plan and above
Marketing
Marketing automation Separate product, extra cost
Support
Phone support Ultimate plan only ($79/user)
Pricing
Monthly billing option Annual only
Free plan 14-day trial only
Development
Sandbox testing Ultimate plan only
Enterprise
Enterprise scalability Not suited for large enterprises
Customization
Advanced customization Limited compared to Salesforce

Signals Comparison

Support

Insightly

Customer support is slow and often unhelpful(9/10)

Pipedrive

Support quality varies dramatically by tier(7/10)

Pricing

Insightly

Contact limits force constant upgrades or data deletion(8/10)
Annual billing only - no monthly option available(8/10)
Hidden setup fees up to $3,000 for technical configuration(8/10)

Pipedrive

Add-ons can double or triple your bill(7/10)
No free plan available(5/10)

Onboarding

Insightly

Steep learning curve takes months to master(7/10)

Pipedrive

No signals

Usability

Insightly

Clunky interface with workflows that don't flow well(6/10)
Project management features lack visual views(5/10)

Pipedrive

Two-way email sync only on expensive plans(7/10)
Not suitable for large enterprises(5/10)

Customization

Insightly

Reporting and analytics far less advanced than competitors(7/10)
Advanced features locked behind expensive tiers(6/10)

Pipedrive

Limited automation and reporting on lower tiers(6/10)
Very limited customization options(5/10)

Performance

Insightly

Bugs and glitches persist especially in bulk editing(7/10)

Pipedrive

System performance issues - hanging and slow loads(6/10)

Integrations

Insightly

API changes break integrations without warning(7/10)

Pipedrive

Integration setup can be challenging(5/10)

Reliability

Insightly

Calendar integration bugs make scheduling unusable(7/10)

Pipedrive

No signals

Mobile

Insightly

No signals

Pipedrive

Limited offline capabilities(5/10)

Pricing Comparison

Insightly

Plus

$29/yr

Users: Unlimited users

Storage: 100,000 records, 10GB files

Limits: 100K record limit, limited storage (10GB), basic reporting only, limited bulk email

Annual billing only - no monthly option. Record limits force upgrade. Additional tasks cost $249/25K per month.

Professional

Popular

$49/yr

Users: Unlimited users

Storage: 250,000 records, 100GB files

Limits: 250K record limit, advanced automation limited, still missing enterprise security features

Still requires annual commitment. Technical setup can cost $3,000 extra. Advanced features still limited.

Enterprise

$99/yr

Users: Unlimited users

Storage: 500,000 records, unlimited files

Limits: Even Enterprise has 500K record limit. Some features still require add-on purchases.

More than 3x Plus pricing. Professional services often required for setup. $3,000 technical setup fee may apply.

Pipedrive

Essential (Lite)

$14/mo

Users: Per user

Storage: Limited

Limits: Manual email process only, Basic reporting, Limited automation, No phone support, Limited customization

Price is annual billing ($24/mo if monthly), No two-way email sync, Add-ons like LeadBooster ($32.50/mo) and Web Visitors ($49/mo) add up fast

Advanced (Growth)

Popular

$39/mo

Users: Per user

Storage: Standard

Limits: Limited advanced reporting, No revenue forecasting, No team management features

Price is annual billing ($49/mo if monthly), Advanced add-ons still cost extra, Nearly 3x the Essential price

Professional (Premium)

$49/mo

Users: Per user

Storage: Large

Limits: No unlimited teams, Limited security options, No sandbox environment

Price is annual billing ($79/mo if monthly), AI features limited, Some enterprise features still locked

Enterprise (Ultimate)

$79/mo

Users: Per user

Storage: Very Large

Limits: Still not suitable for very large enterprises with complex needs, Limited compared to Salesforce customization

Price is annual billing ($99/mo if monthly), Still may not meet complex enterprise needs, Data enrichment credits have limits

Feature Comparison

Feature	Insightly	Pipedrive
CRM
Contact management Subject to record limits
Unlimited contacts All plans have limits
Core
Visual sales pipeline Best-in-class pipeline view
PM
Project management Basic, lacks visual views
Integrations
Google Workspace integration Full integration
Microsoft 365 integration Full integration
QuickBooks native integration Requires third-party
Email
Two-way email sync Growth plan and above only ($39/user)
Automation
Workflow automation All plans
Mobile
Mobile apps iOS and Android
Offline mode Limited offline capabilities
AI
AI Sales Assistant Premium plan and above ($49/user)
Analytics
Custom reporting Limited compared to competitors
Reporting
Revenue forecasting Premium plan and above
Marketing
Marketing automation Separate product, extra cost
Support
Phone support Ultimate plan only ($79/user)
Pricing
Monthly billing option Annual only
Free plan 14-day trial only
Development
Sandbox testing Ultimate plan only
Enterprise
Enterprise scalability Not suited for large enterprises
Customization
Advanced customization Limited compared to Salesforce