InsightlyvsSalesforce

Saas55

Saas

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

InsightlySalesforce

Signals Comparison

Support

Insightly

Customer support is slow and often unhelpful(9/10)

Salesforce

Customer service described as nonexistent(8/10)

Pricing

Insightly

Contact limits force constant upgrades or data deletion(8/10)
Annual billing only - no monthly option available(8/10)
Hidden setup fees up to $3,000 for technical configuration(8/10)

Salesforce

Implementation costs range from $15,000 to $500,000+(10/10)
Hidden costs compound dramatically(9/10)
Annual price increases of 6-10%+ with no escape(8/10)
Companies spend hundreds of thousands on barely-used systems(9/10)

Onboarding

Insightly

Steep learning curve takes months to master(7/10)

Salesforce

Implementation takes a year to get up to speed(8/10)

Usability

Insightly

Clunky interface with workflows that don't flow well(6/10)
Project management features lack visual views(5/10)

Salesforce

Extremely steep learning curve requires technical expertise(8/10)
Over-customization creates overwhelming interfaces(7/10)
UI issues cause lost work(6/10)

Customization

Insightly

Reporting and analytics far less advanced than competitors(7/10)
Advanced features locked behind expensive tiers(6/10)

Salesforce

No signals

Performance

Insightly

Bugs and glitches persist especially in bulk editing(7/10)

Salesforce

No signals

Integrations

Insightly

API changes break integrations without warning(7/10)

Salesforce

Integration between Salesforce clouds isn't seamless(7/10)

Reliability

Insightly

Calendar integration bugs make scheduling unusable(7/10)

Salesforce

No signals

Pricing Comparison

Insightly

Plus

$29/yr

Users: Unlimited users

Storage: 100,000 records, 10GB files

Limits: 100K record limit, limited storage (10GB), basic reporting only, limited bulk email

Annual billing only - no monthly option. Record limits force upgrade. Additional tasks cost $249/25K per month.

Professional

Popular

$49/yr

Users: Unlimited users

Storage: 250,000 records, 100GB files

Limits: 250K record limit, advanced automation limited, still missing enterprise security features

Still requires annual commitment. Technical setup can cost $3,000 extra. Advanced features still limited.

Enterprise

$99/yr

Users: Unlimited users

Storage: 500,000 records, unlimited files

Limits: Even Enterprise has 500K record limit. Some features still require add-on purchases.

More than 3x Plus pricing. Professional services often required for setup. $3,000 technical setup fee may apply.

Salesforce

Starter Suite

$25/mo

Users: Per user

Storage: Limited

Limits: No advanced automation, Limited customization, Basic reporting only, No API access

Annual billing required, Very limited features - most businesses outgrow quickly

Pro Suite

$100/mo

Users: Per user

Storage: Standard

Limits: Limited customization compared to Enterprise, No advanced API access

Annual billing required, Implementation costs not included ($20K-$50K typical)

Enterprise

Popular

$175/mo

Users: Per user

Storage: Large

Limits: Still requires significant consulting investment, Complex setup

Implementation: $50K-$150K typical, MuleSoft integration: $50K-$200K, Training: 15-20% additional, Annual support: 15-25% of cost

Unlimited

$350/mo

Users: Per user

Storage: Very Large

Limits: Requires dedicated admin team, Multi-year contracts often required

Implementation can exceed $200K-$500K, Extra sandbox environments: 15-30% of license cost

Agentforce

$550/mo

Users: Per user

Storage: Enterprise

Limits: Requires AI expertise, Very high cost per user

Newest tier with highest price, Implementation complexity significantly higher with AI features

Feature Comparison

Feature	Insightly	Salesforce
CRM
Contact management Subject to record limits
Unlimited contacts All plans have limits
Customization
Custom objects and fields Enterprise+ for full customization
PM
Project management Basic, lacks visual views
Development
Apex programming language For custom development
Integrations
Google Workspace integration Full integration
AppExchange marketplace Thousands of apps available
Microsoft 365 integration Full integration
QuickBooks native integration Requires third-party
Sales
Sales Cloud Core CRM functionality
Automation
Workflow automation All plans
Support
Service Cloud Separate product and pricing
Good customer support Described as nonexistent
Mobile
Mobile apps iOS and Android
Mobile app Limited compared to desktop
Marketing
Marketing Cloud Separate product, $1,250+/month
Marketing automation Separate product, extra cost
Analytics
Custom reporting Limited compared to competitors
AI
Einstein AI Unlimited+ or additional cost
Training
Trailhead learning Free but time-intensive
Pricing
Monthly billing option Annual only
Free plan 14-day trial only
Affordable pricing $25-550/user + hidden costs
Monthly billing Annual contracts required
Security
Enterprise security SOC 2, HIPAA, etc.
Onboarding
Easy implementation 6-12 months typical, $15K-$500K
Usability
Simple interface Steep learning curve, cluttered

Signals Comparison

Support

Insightly

Customer support is slow and often unhelpful(9/10)

Salesforce

Customer service described as nonexistent(8/10)

Pricing

Insightly

Contact limits force constant upgrades or data deletion(8/10)
Annual billing only - no monthly option available(8/10)
Hidden setup fees up to $3,000 for technical configuration(8/10)

Salesforce

Implementation costs range from $15,000 to $500,000+(10/10)
Hidden costs compound dramatically(9/10)
Annual price increases of 6-10%+ with no escape(8/10)
Companies spend hundreds of thousands on barely-used systems(9/10)

Onboarding

Insightly

Steep learning curve takes months to master(7/10)

Salesforce

Implementation takes a year to get up to speed(8/10)

Usability

Insightly

Clunky interface with workflows that don't flow well(6/10)
Project management features lack visual views(5/10)

Salesforce

Extremely steep learning curve requires technical expertise(8/10)
Over-customization creates overwhelming interfaces(7/10)
UI issues cause lost work(6/10)

Customization

Insightly

Reporting and analytics far less advanced than competitors(7/10)
Advanced features locked behind expensive tiers(6/10)

Salesforce

No signals

Performance

Insightly

Bugs and glitches persist especially in bulk editing(7/10)

Salesforce

No signals

Integrations

Insightly

API changes break integrations without warning(7/10)

Salesforce

Integration between Salesforce clouds isn't seamless(7/10)

Reliability

Insightly

Calendar integration bugs make scheduling unusable(7/10)

Salesforce

No signals

Pricing Comparison

Insightly

Plus

$29/yr

Users: Unlimited users

Storage: 100,000 records, 10GB files

Limits: 100K record limit, limited storage (10GB), basic reporting only, limited bulk email

Annual billing only - no monthly option. Record limits force upgrade. Additional tasks cost $249/25K per month.

Professional

Popular

$49/yr

Users: Unlimited users

Storage: 250,000 records, 100GB files

Limits: 250K record limit, advanced automation limited, still missing enterprise security features

Still requires annual commitment. Technical setup can cost $3,000 extra. Advanced features still limited.

Enterprise

$99/yr

Users: Unlimited users

Storage: 500,000 records, unlimited files

Limits: Even Enterprise has 500K record limit. Some features still require add-on purchases.

More than 3x Plus pricing. Professional services often required for setup. $3,000 technical setup fee may apply.

Salesforce

Starter Suite

$25/mo

Users: Per user

Storage: Limited

Limits: No advanced automation, Limited customization, Basic reporting only, No API access

Annual billing required, Very limited features - most businesses outgrow quickly

Pro Suite

$100/mo

Users: Per user

Storage: Standard

Limits: Limited customization compared to Enterprise, No advanced API access

Annual billing required, Implementation costs not included ($20K-$50K typical)

Enterprise

Popular

$175/mo

Users: Per user

Storage: Large

Limits: Still requires significant consulting investment, Complex setup

Implementation: $50K-$150K typical, MuleSoft integration: $50K-$200K, Training: 15-20% additional, Annual support: 15-25% of cost

Unlimited

$350/mo

Users: Per user

Storage: Very Large

Limits: Requires dedicated admin team, Multi-year contracts often required

Implementation can exceed $200K-$500K, Extra sandbox environments: 15-30% of license cost

Agentforce

$550/mo

Users: Per user

Storage: Enterprise

Limits: Requires AI expertise, Very high cost per user

Newest tier with highest price, Implementation complexity significantly higher with AI features

Feature Comparison

Feature	Insightly	Salesforce
CRM
Contact management Subject to record limits
Unlimited contacts All plans have limits
Customization
Custom objects and fields Enterprise+ for full customization
PM
Project management Basic, lacks visual views
Development
Apex programming language For custom development
Integrations
Google Workspace integration Full integration
AppExchange marketplace Thousands of apps available
Microsoft 365 integration Full integration
QuickBooks native integration Requires third-party
Sales
Sales Cloud Core CRM functionality
Automation
Workflow automation All plans
Support
Service Cloud Separate product and pricing
Good customer support Described as nonexistent
Mobile
Mobile apps iOS and Android
Mobile app Limited compared to desktop
Marketing
Marketing Cloud Separate product, $1,250+/month
Marketing automation Separate product, extra cost
Analytics
Custom reporting Limited compared to competitors
AI
Einstein AI Unlimited+ or additional cost
Training
Trailhead learning Free but time-intensive
Pricing
Monthly billing option Annual only
Free plan 14-day trial only
Affordable pricing $25-550/user + hidden costs
Monthly billing Annual contracts required
Security
Enterprise security SOC 2, HIPAA, etc.
Onboarding
Easy implementation 6-12 months typical, $15K-$500K
Usability
Simple interface Steep learning curve, cluttered