Lemon SqueezyvsShopify

Lemon Squeezy

• Customer support is slow to non-existent(8/10)

Shopify

• Phone support discontinued in 2025 - AI chatbot barriers(9/10)
• Years-old issues remain unresolved(6/10)

Lemon Squeezy

• Accounts suspended without clear explanation(10/10)
• Payment and payout issues leave money stuck(9/10)
• Cancelled subscriptions still charge customers(8/10)
• Payment confirmations fail silently(7/10)

Shopify

• Chargebacks favor customers - merchants lose goods AND money(9/10)
• Data and reporting issues - conversion rates often wrong(7/10)
• Trustpilot rating 1.5/5 vs G2 4.4/5 - massive discrepancy(6/10)

Lemon Squeezy

• Extra 1.5% fee for international transactions(6/10)

Shopify

• Transaction fees on top of monthly subscription(8/10)
• Essential features locked behind expensive apps(8/10)
• No refunds on fees when orders are cancelled(8/10)

Lemon Squeezy

• Account verification is slow and blocks operations(6/10)
• Technical glitches affect checkout(4/10)
• Less advanced subscription features than Paddle(5/10)
• Uncertainty post-Stripe acquisition(4/10)
• Analytics less sophisticated than competitors(4/10)

Shopify

• Inventory management is clunky and limited(6/10)

Lemon Squeezy

No signals

Shopify

• Limited customization without expensive development(7/10)

Lemon Squeezy

No signals

Shopify

• No due diligence on merchants - fraud concerns(7/10)

Lemon Squeezy

No signals

Shopify

• Social media connectivity could be improved(5/10)