MailchimpvsMailerLite

Mailchimp

• Free plan gutted from 2000 to just 250 contacts(9/10)
• Pricing explodes as subscriber list grows(9/10)
• Billing continues after account deletion(8/10)
• Advanced features require expensive paid plans(7/10)
• Forced upgrades by restricting accounts before limits reached(7/10)

MailerLite

No signals

Mailchimp

• Customer service is nonexistent with no phone support(9/10)

MailerLite

• Delayed support responses on lower-tier plans(6/10)

Mailchimp

• Emails frequently land in spam or promotions folders(9/10)

MailerLite

• Deliverability issues and emails going to spam(6/10)
• Subscriber deletion and data loss reported(7/10)

Mailchimp

• Email builder has clunky formatting and weird quirks(7/10)

MailerLite

• Strict approval process delays getting started(7/10)
• Limited design flexibility and customization options(5/10)
• Drag and drop builder glitches - menus disappearing(5/10)
• Segmentation and list management can be confusing(5/10)
• Learning curve for advanced automations and setup(4/10)

Mailchimp

• Advanced features like automation are confusing to set up(6/10)

MailerLite

• Limited automation compared to enterprise platforms(6/10)
• Reporting features are fairly basic(5/10)

Mailchimp

• Accounts suspended without clear explanation(8/10)

MailerLite

• Accounts suspended without warning for vague policy violations(9/10)

Mailchimp

• Platform runs slow with large contact lists(6/10)

MailerLite

No signals

Mailchimp

• E-commerce sync creates duplicate contacts(5/10)

MailerLite

• Integration list smaller than bigger platforms(5/10)