MakevsZapier
Score Comparison
Signals Comparison
Make
- Why does Make use so many credits?(8/10)
- Make switched from operations to credits (AI modules cost more)(6/10)
- Make extra credits now cost 25% more, Core capped at 300k credits(6/10)
Zapier
- Expensive pricing - 750 tasks for $20/month is costly(9/10)
- 200% price increases on existing customers(8/10)
- Tasks fire 4-6x more than expected - surprise bills(8/10)
- Free trial auto-upgrades without clear warning(7/10)
Make
- Make webhook not triggering the scenario(8/10)
- Make scenarios turn off automatically after errors(8/10)
- Make outages disabled scenarios and dropped webhooks(8/10)
Zapier
- Zaps stop unexpectedly with unclear error messages(8/10)
- October 2025 outage - all workflows down for 1+ day(9/10)
Make
- Make connections keep expiring (invalid refresh token)(7/10)
Zapier
- App connections expire and disconnect randomly(7/10)
- Data manipulation becomes cumbersome at scale(6/10)
Make
- Make support is slow and billing refunds are hard(7/10)
Zapier
- No refunds policy - even for unused service(9/10)
- Customer support actively gaslights users(7/10)
Make
- Make has a steep learning curve (bundles, iterators, aggregators)(5/10)
Zapier
No signals
Make
- Make errors are hard to diagnose(6/10)
Zapier
- Steep learning curve for complex automations(6/10)
- Bad code pushes break working automations(7/10)
- UI not intuitive - contact form issues on paid plans(5/10)
Make
- Make scenarios time out after 40 minutes(6/10)
- Make hits rate limits (429) on busy scenarios(5/10)
- Make editor is slow with large scenarios(4/10)
Zapier
No signals
Pricing Comparison
Make
Storage: 1 MB data storage
Limits: 5-minute max execution time, 5 MB file size, 7-day log retention.
Limits: $9/month billed annually ($108/year). 100 MB file size, 30-day logs. Unused credits expire at end of term.
Limits: $16/month billed annually ($192/year).
Limits: $29/month billed annually ($348/year).
Limits: Custom pricing via sales.
Zapier
Users: 1 user
Storage: N/A
Limits: Only 2-step Zaps, 100 tasks/month, 5 Zaps max, No filters/paths, No premium apps
Users: 1 user
Storage: N/A
Limits: Only 750 tasks - runs out fast, No team features, Single user only
Users: Unlimited users
Storage: N/A
Limits: No SSO/SAML, Still task-limited, Enterprise features locked
Users: Unlimited
Storage: N/A
Limits: Must negotiate pricing, Long procurement process
Feature Comparison
| Feature | Make | Zapier |
|---|---|---|
| Automation | ||
| Visual scenario builder Routers, iterators, aggregators, filters | ||
| Multi-step Zaps Professional plan and above | ||
| Filters & Paths Professional plan, limited complexity | ||
| Webhooks Professional plan and above | ||
| Scheduling Schedule Zaps to run at specific times | ||
| Sub-Zaps Reusable Zap components | ||
| Triggers | ||
| Instant webhooks Queue size scales with plan credits (667 per 10k, max 10,000) | ||
| Reliability | ||
| Error handlers Resume, Skip, Break, Rollback, Commit; don't consume credits | ||
| Incomplete executions storage | ||
| Developer | ||
| Code Steps Limited compared to n8n/Pipedream | ||
| Custom code in modules Limited compared with n8n Code nodes | ||
| API Access Professional plan and above | ||
| AI | ||
| Custom AI provider connections All paid plans since Nov 2025 | ||
| AI Zap Builder Helps create Zaps from descriptions | ||
| Deployment | ||
| Self-hosting Cloud only | ||
| Team | ||
| Shared Workspaces Team plan required | ||
| Security | ||
| SSO/SAML Enterprise only | ||
| Integrations | ||
| 7,000+ Integrations Best in class | ||
| Usability | ||
| Templates Library Thousands of pre-built Zaps | ||
| Support | ||
| Phone Support Enterprise only | ||
| Billing | ||
| Refunds Strict no-refund policy | ||
| Platforms | ||
| Mobile App Limited functionality | ||