Microsoft Teams
Webex
Microsoft Teams
Webex
Microsoft Teams
Webex
Microsoft Teams
Webex
No signals
Microsoft Teams
Webex
Microsoft Teams
No signals
Webex
Microsoft Teams
No signals
Webex
Microsoft Teams
No signals
Webex
Users: Unlimited users
Storage: 5GB per user
Limits: 60-minute group call limit, No phone system, No admin tools, 5GB storage cap
Users: Up to 300 users
Storage: 10GB per user
Limits: No Office apps, No business email, No SharePoint
Users: Up to 300 users
Storage: 1TB per user
Limits: No desktop Office apps, No advanced security, Copilot $30/user extra
Users: Up to 300 users
Storage: 1TB per user
Limits: 300 webinar limit, No advanced security features
Users: Up to 300 users
Storage: 1TB per user
Limits: Phone system not included, Limited to 300 users
Users: Unlimited
Storage: Varies by M365 plan
Limits: Not standalone - requires Enterprise M365 license
Users: 1 host
Limits: 40-minute meeting limit, No call-in numbers, No breakout rooms, No recording transcripts
Users: 1 host
Storage: 5GB cloud recording
Limits: No phone calling, No webinar features, Limited admin controls
Users: 1 user
Storage: 10GB cloud recording
Limits: No webinar features, Limited contact center features, SSO requires enterprise
Users: 1 host
Storage: 10GB cloud recording
Limits: Full enterprise features require custom quote, SSO may require separate setup
Users: Unlimited
Storage: Custom
Limits: Must commit to long-term contract, Pricing only available via sales call
| Feature | Microsoft Teams | Webex |
|---|---|---|
| Communication | ||
| Team chat and channels Core feature, search less capable than Slack | ||
| Phone system Teams Phone add-on required, $15-20/user extra | ||
| Meetings | ||
| HD Video Conferencing Up to 1000 participants on business plans | ||
| Video conferencing Up to 300 participants on business plans | ||
| Screen Sharing Limited control over which windows to share in some browsers | ||
| Screen sharing With annotation and control options | ||
| Cloud Recording Requires paid plan, storage limits apply | ||
| Meeting Transcription AI-powered, requires Meet plan or higher | ||
| Breakout Rooms Not available on Free plan | ||
| Productivity | ||
| Office app integration Edit Word/Excel/PPT directly in Teams | ||
| Outlook calendar integration Sync can have issues | ||
| Storage | ||
| SharePoint file storage Can make finding files confusing | ||
| OneDrive sync 1TB per user on Business plans | ||
| Usability | ||
| Browser-only Joining Full features require desktop client download | ||
| Offline Mode Requires active internet connection | ||
| Calling | ||
| Phone Calling Requires Suite plan or higher | ||
| Voicemail Suite plan and above | ||
| Collaboration | ||
| Guest access More complex than competitors | ||
| Events | ||
| Webinar Hosting Separate Webex Webinars product, additional cost | ||
| Webinars Business Standard+ or Teams Premium | ||
| Security | ||
| End-to-end Encryption Enterprise-grade security | ||
| SSO Integration Enterprise plans | ||
| End-to-end encryption 1:1 calls only by default | ||
| Compliance certifications HIPAA, SOC 2, ISO 27001, etc. | ||
| AI | ||
| AI assistant (Copilot) $30/user/month add-on | ||
| Integrations | ||
| Cisco Hardware Integration Seamless with Cisco ecosystem | ||
| Third-party Integrations Not as seamless as with Cisco tools | ||
| Third-party app integrations Fewer than Slack (2,600+ apps) | ||
| Compatibility | ||
| Cross-platform apps Mac experience significantly worse than Windows | ||
| Mobile | ||
| Mobile App iOS and Android, but lacks desktop feature parity | ||
