Try or ByeTry or Bye

Microsoft TeamsvsZoom

Saas
vs
Saas59

Score Comparison

55
Overall
59
50
Pricing
48
55
Usability
70
40
Performance
65
60
Support
25
60
Reliability
70
50
Onboarding
85
65
Mobile
75
85
Security
55
80
Integrations
80
Microsoft TeamsZoom

Signals Comparison

Performance

Microsoft Teams

  • Extremely high RAM usage even when idle(9/10)

Zoom

  • High CPU usage causes system lag and freezing(7/10)
Pricing

Microsoft Teams

  • Unbundling from M365 is a disguised price hike(8/10)
  • Add-ons like Teams Premium and Copilot add significant costs(7/10)
  • Free plan now limits group calls to 60 minutes(6/10)

Zoom

  • 40-minute limit on free plan disrupts meetings(8/10)
  • Automatic subscription renewal with no refunds(8/10)
  • Confusing pricing with hidden add-on costs(7/10)
  • Zoom Pro price increased to $14.16/user per month(5/10)
Usability

Microsoft Teams

  • Notifications are unreliable and chaotic(8/10)
  • File search and navigation is frustrating(7/10)
  • Interface is unintuitive and overcomplicated(6/10)
  • Forced migration from Skype caused friction(5/10)

Zoom

  • New interface changes frustrate long-time users(6/10)
Integrations

Microsoft Teams

  • Mac and non-Windows platforms are second-class citizens(8/10)

Zoom

No signals

Reliability

Microsoft Teams

  • Sync issues between Teams, Outlook, and OneDrive(7/10)

Zoom

  • Service outages affect critical meetings(8/10)
  • Zoom error codes block joining meetings (5003, 1132, 10004)(7/10)
Support

Microsoft Teams

No signals

Zoom

  • Customer support rated 1.5/5 - unhelpful and unresponsive(9/10)
Security

Microsoft Teams

No signals

Zoom

  • History of security issues and misleading encryption claims(8/10)
  • Data sharing with Facebook and third parties(6/10)
Onboarding

Microsoft Teams

No signals

Zoom

  • Zoom Phone setup described as 'impossible'(6/10)

Pricing Comparison

Microsoft Teams

Free
Free

Users: Unlimited users

Storage: 5GB per user

Limits: 60-minute group call limit, No phone system, No admin tools, 5GB storage cap

60-minute limit on group meetings added in 2025. No admin controls. Limited app integrations.
Essentials
$4/mo

Users: Up to 300 users

Storage: 10GB per user

Limits: No Office apps, No business email, No SharePoint

No Office apps included. No email hosting. Admin features limited.
Business Basic
Popular
$6/mo

Users: Up to 300 users

Storage: 1TB per user

Limits: No desktop Office apps, No advanced security, Copilot $30/user extra

Only web/mobile Office apps - no desktop apps. Teams Premium and Copilot cost extra.
Business Standard
Popular
$12.5/mo

Users: Up to 300 users

Storage: 1TB per user

Limits: 300 webinar limit, No advanced security features

Webinars limited to 300 attendees. Teams Premium ($10/user) for advanced meetings.
Business Premium
$22/mo

Users: Up to 300 users

Storage: 1TB per user

Limits: Phone system not included, Limited to 300 users

Still need Teams Phone separately ($15-20/user). Copilot is $30/user extra.
Enterprise (Teams add-on)
$5.25/mo

Users: Unlimited

Storage: Varies by M365 plan

Limits: Not standalone - requires Enterprise M365 license

This is ON TOP of E1/E3/E5 costs. Teams Premium ($10/user), Copilot ($30/user), Teams Phone ($20/user) all extra.

Zoom

Basic (Free)
Free

Users: 1 host

Storage: No cloud recording (local only)

Limits: 40-minute meetings, local recording only, limited whiteboards and docs

40-minute limit cuts off meetings. No cloud recording. AI summaries capped at 3 hosted meetings per month.
Pro
Popular
$14.16/mo

Users: 1-9 users

Storage: 10GB cloud recording per user

Limits: Still 100 participants, no SSO/managed domains

$16.99/user/month if billed monthly. Up from $13.33 annual. Auto-renews; refunds rarely granted. Webinars, toll-free dial-in and Zoom Phone cost extra.
Business
Popular
$18.33/mo

Users: 10+ users

Storage: 10GB cloud recording per license

Limits: Aimed at larger teams; storage still capped per license

$21.99/user/month if billed monthly. Webinars, Zoom Phone and toll-free dial-in are separate purchases.
Enterprise
Free

Storage: Unlimited cloud recording

Limits: Custom pricing requires sales call

Quote-only pricing through sales; long-term contracts typical.

Feature Comparison

FeatureMicrosoft TeamsZoom
Communication
Team chat and channels

Core feature, search less capable than Slack

Team chat

Included in all plans

Phone system

Teams Phone add-on required, $15-20/user extra

Phone system (Zoom Phone)

Separate purchase / Enterprise bundles

Meetings
Video conferencing

Up to 300 participants on business plans

Screen sharing

With annotation and control options

Collaboration
Breakout rooms

Excellent for workshops and training

Guest access

More complex than competitors

Productivity
Office app integration

Edit Word/Excel/PPT directly in Teams

Outlook calendar integration

Sync can have issues

Storage
Recording

Local on free; 10GB cloud on Pro/Business; unlimited on Enterprise

SharePoint file storage

Can make finding files confusing

OneDrive sync

1TB per user on Business plans

Usability
Virtual backgrounds

CPU-intensive

Browser-only joining

Guests can join without download

Security
Waiting room

Important for preventing Zoombombing

End-to-end encryption

1:1 calls only by default

SSO

Business plan and above

Compliance certifications

HIPAA, SOC 2, ISO 27001, etc.

Events
Webinars

Business Standard+ or Teams Premium

AI
AI Companion

Included in paid plans; Basic capped (3 summaries/month)

AI assistant (Copilot)

$30/user/month add-on

Integrations
Calendar integration

Google, Outlook, others

Third-party app integrations

Fewer than Slack (2,600+ apps)

Compatibility
Cross-platform apps

Mac experience significantly worse than Windows

Core
Unlimited meeting duration

Free plan limited to 40 minutes