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  1. Home
  2. Compare
  3. Namely vs Papaya Global

NamelyvsPapaya Global

Saas
vs
Saas
ScoresSignalsPricingFeatures

Score Comparison

52
Overall
50
55
Pricing
35
62
Usability
55
50
Performance
50
45
Support
40
52
Reliability
45
48
Onboarding
45
35
Mobile
–
70
Security
75
55
Integrations
70
NamelyPapaya Global

Signals Comparison

Support

Namely

  • Slow customer support response times(8/10)

Papaya Global

  • Customer support response extremely slow(7/10)
  • Ghosted by support with no response(9/10)
  • Time zone issues with assigned support(5/10)
Reliability

Namely

  • Bugs and glitches disrupt daily workflows(7/10)
  • Payroll tax filing failures(9/10)

Papaya Global

  • Entire teams missed on payday(10/10)
  • Tax codes not updated for over a year(9/10)
  • Payslip data errors on every slip(6/10)
  • Deposit returns delayed over a month(7/10)
Usability

Namely

  • Portal navigation is not intuitive(6/10)
  • Performance review functionality is basic(5/10)
  • Reporting and analytics are cumbersome(6/10)
  • Terrible search functionality(5/10)

Papaya Global

  • Confusing platform navigation(5/10)
Mobile

Namely

  • Mobile app is severely limited and buggy(7/10)

Papaya Global

No signals

Customization

Namely

  • Employees cannot update their own information(6/10)
  • No applicant tracking system (ATS)(6/10)
  • Task management lacks automation(5/10)

Papaya Global

No signals

Integrations

Namely

  • Integration issues between modules(7/10)

Papaya Global

  • Heavy reliance on third-party vendors(6/10)
Pricing

Namely

  • Hidden fees and inconsistent pricing(6/10)
  • Three-year contract lock-in with no free trial(6/10)

Papaya Global

  • Hidden fees appear after signing(9/10)
  • Actual costs 30-50% higher than quoted(8/10)
  • 12-month notice period to cancel(8/10)
  • Currency conversion markups not disclosed(6/10)
Onboarding

Namely

  • Poor implementation and onboarding support(7/10)

Papaya Global

  • Complex multi-week setup process(6/10)
Performance

Namely

No signals

Papaya Global

  • System error recovery takes too long(6/10)

Pricing Comparison

Namely

Namely Now
$9/mo

Users: Per employee

Limits: Basic plan without advanced talent management. No managed services. Limited customization options.

Additional modules (time tracking, performance management) cost extra. Implementation fees not included. No ATS included - requires third-party integration.
Namely Plus
Popular
Free

Users: Per employee

Limits: Self-service benefits and payroll - no managed services. Must manage compliance internally.

Custom pricing requires sales call. Implementation and training fees additional. Benefits administration may be extra module.
Namely Plus People
Free

Users: Per employee

Limits: Still not a full PEO solution. Complex compliance issues may need additional support. No ATS included.

Significant price increase over Plus for managed services. Custom pricing only. May require multi-year commitment.
Namely Complete
Free

Users: Per employee

Limits: Less control over HR processes. May not suit companies wanting hands-on HR management. Dependent on Namely's processes.

Premium pricing - significantly more expensive than other tiers. Long-term contract typically required. Exit fees may apply.

Papaya Global

Workforce OS
$5/mo

Users: Per employee

Limits: No payroll processing, No EOR services, Limited analytics

Setup fees not included, Additional modules cost extra, Integration setup fees
Payroll Plus (Grow Global)
$25/mo

Users: Per employee (101-500 employees)

Limits: 12-month contract minimum, 12-month cancellation notice required, Limited to 500 employees

Setup fees $15,000-45,000, Currency conversion 2-4% markup, Onboarding fees billed separately
Payroll Plus (Scale Global)
Popular
$20/mo

Users: Per employee (501-1000 employees)

Limits: 12-month contract minimum, Long cancellation notice period

Setup fees, FX markups on payments, Add-on features charged separately
Payroll Plus (Enterprise Global)
$15/mo

Users: Per employee (1000+ employees)

Limits: Custom contract terms, Minimum employee count required

Implementation fees, Custom development charges, Premium support tiers
Contractor Management
$30/mo

Users: Per contractor

Limits: No EOR benefits, Limited contractor protections

Payment transaction fees $2/transaction, FX conversion fees
Employer of Record (EOR)
$599/mo

Users: Per employee

Limits: Relies on third-party local partners, Quality varies by country, Long contract terms

Onboarding fees per employee, Offboarding fees, Country-specific surcharges, Management fees up to one salary
Agent of Record
$200/mo

Users: Per contractor

Limits: Not full EOR, Limited employee benefits

Per-transaction fees, Country-specific fees
Global Workforce Payments
$2.5/mo

Users: Per transaction

Limits: Payments only, No payroll or compliance services

FX conversion markups 2-4%, Wire transfer fees, Minimum transaction volumes

Feature Comparison

FeatureNamelyPapaya Global
HR
Core HR Management
Payroll
Global payroll processing

160+ countries supported

Payroll Processing

Reliability issues reported

Employment
Employer of Record (EOR)

Via local partners, quality varies by region

Contractor management

$30/contractor/month + transaction fees

Benefits
Benefits Administration
Benefits administration

EOR plan only

Time
Time Tracking

Add-on module

Compliance
Tax compliance automation

Reports of tax code update failures in UK

Compliance Tools
Talent
Performance Management

Basic functionality

Recruiting
Applicant Tracking (ATS)

Requires third-party integration

Reporting
Real-time analytics

Workforce expense insights

Access
Mobile App

Limited functionality, poor reviews

Offline Mode

Cloud-only, requires internet

Integrations
BambooHR integration

Two-way API sync

Workday integration

Available

NetSuite integration

ERP connectivity

API Access
Self-Service
Employee Self-Service

Some limitations on what employees can update

Engagement
Social Newsfeed

Company announcements, recognition

Analytics
Reporting & Analytics

Basic, cumbersome navigation

Pricing
Transparent pricing

Custom quotes only, hidden fees reported

Setup
Fast onboarding

Multi-week setup process

Services
PEO Option

Namely Complete tier only

Contract
Flexible cancellation

12-month notice period required

Security
ISO 27001 certified

Enterprise security compliance

SOC 2 certified

Enterprise security compliance

Onboarding
Onboarding Workflows