NordVPNvsSurfshark

App70

App69

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

NordVPNSurfshark

Signals Comparison

Pricing

NordVPN

Why is NordVPN renewal so expensive?(8/10)
NordVPN auto-renewed without warning(8/10)
NordVPN refund not possible for App Store purchases(6/10)
NordVPN 10 device limit(4/10)
NordVPN upsells: Complete, Prime and paid add-ons(4/10)

Surfshark

Surfshark renewal price much higher than the price you signed up at(8/10)
Surfshark One+ price raised twice in early 2026(5/10)
Surfshark auto-renewed without warning and won't refund(8/10)
Surfshark monthly plan is expensive(5/10)
Antivirus and identity extras inflate the price(4/10)

Support

NordVPN

NordVPN refused refund after renewal(8/10)
NordVPN support gives generic answers(5/10)

Surfshark

Surfshark customer service unhelpful on refunds(6/10)

Reliability

NordVPN

NordVPN keeps disconnecting or won't connect(7/10)
NordVPN not working with Netflix (proxy error)(6/10)

Surfshark

Surfshark not working with Netflix (proxy error)(6/10)
Surfshark keeps disconnecting(7/10)
Surfshark not connecting or stuck on connecting(7/10)

Usability

NordVPN

NordVPN Threat Protection blocking websites(5/10)
No internet after disconnecting NordVPN(6/10)

Surfshark

Websites and Google show CAPTCHAs or block Surfshark(5/10)
Hard to find how to cancel Surfshark(5/10)

Onboarding

NordVPN

NordVPN login not working or stuck in a login loop(6/10)

Surfshark

No signals

Integrations

NordVPN

NordVPN Meshnet shutdown scare(5/10)

Surfshark

No signals

Performance

NordVPN

Why is NordVPN so slow on some servers?(5/10)

Surfshark

Why is Surfshark so slow?(5/10)

Pricing Comparison

NordVPN

Basic (2-year)

$3.49/mo

Users: 10

Limits: No antivirus, password manager or cloud storage

Billed upfront (about $94 for the first 27 months). Renews at $139.08/year plus tax; auto-renewal is on by default

Complete (2-year)

Popular

$4.49/mo

Users: 10

Storage: 1 TB

Billed upfront (about $121 for the first 27 months). Renews at $219.48/year plus tax

Prime (2-year)

$7.49/mo

Users: 10

Storage: 1 TB

Limits: Identity features mainly aimed at US users

Billed upfront; renews at a much higher yearly rate (reported around $296/year). Third-party sources disagree on the exact intro price

Basic (monthly)

$14.99/mo

Users: 10

More than 4x the 2-year intro rate; Complete monthly is $19.99

Dedicated IP add-on

$3.69/mo

Starting price on a 2-year plan; extra on top of any VPN plan

Surfshark

Starter (2-year)

$1.78/mo

Limits: VPN-focused tier; antivirus and identity tools need One or One+

Billed about $48.06 upfront for 27 months; then renews at $79/year before tax (about 230% more)

One (2-year)

Popular

$2.08/mo

Limits: Data removal (Incogni) is in One+ only

Billed about $56.16 upfront for 27 months; then renews at $99/year before tax

One+ (2-year)

$4.18/mo

Limits: Incogni only for US, UK, EU, Swiss and Canadian residents; identity theft coverage US-only (not New York)

Billed about $112.86 upfront for 27 months; then renews at $119/year before tax

Starter (1-year)

$2.98/mo

Limits: Higher per-month price than the 2-year deal

Billed upfront; renews at $79/year before tax

Starter (monthly)

$15.45/mo

Limits: About 8x the 2-year monthly rate

No 30-day renewal reminder email for 1-month plans; One monthly is $17.95 and One+ about $20.85

Feature Comparison

Feature	NordVPN	Surfshark
Core
NordLynx (WireGuard-based) protocol Fastest option; OpenVPN also available
Unlimited simultaneous devices All plans
WireGuard and OpenVPN protocols Settings > VPN Settings > Protocol
Split tunneling
IPv6 support Surfshark says it does not support IPv6; disable it to avoid connection issues
Obfuscated servers For restrictive networks; slower
Dedicated IP Paid add-on
Unlimited devices 10 simultaneous devices
Security
Kill switch Windows has app-level and internet-level modes
Threat Protection Ad/malware/phishing blocking; can cause false positives
Double VPN / Onion over VPN Large speed loss
Networking
Meshnet Shutdown announced for Dec 2025, then reversed
Bundle
Antivirus One and One+
Incogni data removal One+; US, UK, EU, Swiss and Canadian residents
Pricing
Free plan or free trial 30-day money-back guarantee instead