PerplexityvsChatGPT

Perplexity

• Surprise double billing and subscription nightmares(9/10)
• Pro limits cut 97% after promising unlimited(8/10)
• Non-refundable policy with unreasonably short window(6/10)
• Enterprise pricing extremely high(5/10)

ChatGPT

• Free tier severely limited to 10 messages per 5 hours(6/10)
• Bug upgrades users from Plus to Pro without consent(8/10)
• Pro plan at $200/month is 10x Plus with unclear value(5/10)

Perplexity

• Customer support is essentially non-existent(8/10)

ChatGPT

• Customer support is automated loops with no resolution(7/10)

Perplexity

• Secretly downgrading models without user knowledge(8/10)
• Citations appear rigorous but often misleading(7/10)
• Fabricates claims and cites sources that don't support them(7/10)
• Model switch caused 'massive intellectual downgrade'(6/10)

ChatGPT

• Frequent outages - 44 incidents in 90 days(8/10)
• Hallucinations still common requiring verification(6/10)
• Random refusals and lost chat histories(6/10)

Perplexity

• Multiple copyright lawsuits from major publishers(8/10)
• Ignores robots.txt and scraping restrictions(6/10)

ChatGPT

• Conversations used for training by default(7/10)

Perplexity

• Cannot find all sources, links to wrong pages(6/10)
• Spaces lack collaboration features(5/10)
• Not suitable for creative content generation(5/10)

ChatGPT

• Overfiltered safety responses frustrate users(7/10)
• Memory and context issues within conversations(5/10)
• Misunderstands instructions leading to unusable results(6/10)

Perplexity

• Responses occasionally slow or generic(5/10)

ChatGPT

• GPT-5 quality feels like a downgrade(9/10)
• Slow and laggy responses especially on GPT-4/5(6/10)
• Coding ability feels downgraded since GPT-5(7/10)

Perplexity

No signals

ChatGPT

• Limited built-in workflow and automation tools(5/10)